Internal Communication Strategy
Design, Develop and Transform your Organizational Communication
1st Edition
Published on 3. April 2024
296 pages
978-1-3986-1465-9 (ISBN)
Description
SHORTLISTED: Business Book Awards 2025 - People, Culture & Management
Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees.
Written by award-winning communications professional Rachel Miller and featuring key insights from companies such as Marks & Spencer, Hilton, BBC and The Met Office, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organization to create a shared understanding and vision.
With workplaces constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and inspirational insights throughout.
Drawing on the author's 20 years of experience, it also tackles the key topics facing communicators today including communicating with neurodivergent employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.
Getting internal communication right starts with having a clear strategy. Internal Communication Strategy is your all-in-one guide to designing, developing and delivering an effective internal communication strategy that will inspire and motivate your employees.
Written by award-winning communications professional Rachel Miller and featuring key insights from companies such as Marks & Spencer, Hilton, BBC and The Met Office, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organization to create a shared understanding and vision.
With workplaces constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and inspirational insights throughout.
Drawing on the author's 20 years of experience, it also tackles the key topics facing communicators today including communicating with neurodivergent employees, how to influence at C-suite level, the effect of hybrid working and how to measure the impact and prove the value of internal communication.
More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
File size
4,22 MB
ISBN-13
978-1-3986-1465-9 (9781398614659)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Rachel Miller
Internal Communication Strategy
Design, Develop and Transform your Organizational Communication
Book
04/2024
1st Edition
Kogan Page Ltd
€127.80
Shipment within 10-20 days
Rachel Miller
Internal Communication Strategy
Design, Develop and Transform your Organizational Communication
Book
04/2024
1st Edition
Kogan Page Ltd
€45.10
Shipment within 10-20 days
Person
Rachel Miller is an internationally recognized authority on Internal Communication (IC). A former journalist, she has 20 years' experience in IC and advises many of the world's best-known companies through her consulting business, All Things IC. She is a Chartered PR Practitioner and Fellow of the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a keynote speaker and Candid Comms podcast host. One of the Inspiring Workplaces' top 101 global employee engagement influencers, Rachel was awarded the Chartered Institute of Public Relations' President's Medal in 2020 for distinguished service to PR.
Content
Chapter - 00: Introduction; Section - ONE: Writing a strategy; Chapter - 01: An introduction to strategic internal communication; Chapter - 02: The mindset strategic internal communicators need; Chapter - 03: How to gather organizational insights; Chapter - 04: How internal communication happens; Section - TWO: Implementing an internal communication strategy; Chapter - 05: Leading organizational communication; Chapter - 06: Evaluation and measuring internal communication; Chapter - 07: Why revision is essential for an IC strategy; Chapter - 08: What happens inside is reflected outside;
