Engagement
Published on 30. June 2016
112 pages
978-1-908284-53-2 (ISBN)
Description
Describes in simple terms the key principles all managers should have in mind to gain additional team and individual performance without sophisticated incentive mechanisms or PhDs in cognitive behaviour. The author's ideas are useful pragmatic reminders of what management is all about: doing everything we can to ensure our employees remain energised by what we ask them to do, and ultimately developing them and our businesses
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Douglas Miller
Engagement Pocketbook
Book
05/2016
Management Pocketbooks
€32.37
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Content
- Cover
- Title Page
- Enjoy the read!
- Copyright Notice
- CONTENTS
- INTRODUCTION
- THE JOY OF CONNECTION
- FIVE REASONS FOR ENGAGEMENT
- ENGAGEMENT & IMMERSION
- TRUE ENGAGEMENT & IMMERSION
- THE SPARC - WHO BENEFITS?
- INTRODUCING THE SPARC
- BACKGROUND
- THE FIVE UNIVERSAL PRINCIPLES
- THE APPLICATION
- ESCAPING NON-HELPFUL MINDSETS
- A STATE OF BEING
- YOUR INTERPERSONAL INTELLIGENCE
- LIVING IN HEARTS & MINDS
- SITUATIONAL SENSING
- EMPATHY
- SOCIAL SKILLS - THE THREE LANGUAGES
- APPLYING IT TO THE SPARC
- ETHICS - THE MISSING INGREDIENT
- SUMMARY
- S IS FOR SELF-DETERMINATION
- SELF-DETERMINATION
- LEARNING TO ADAPT
- WHY SELF-DETERMINATION?
- REASONS FOR AVOIDANCE
- GETTING THE BALANCE RIGHT
- THE NEED FOR CONTROL (SOMETIMES)
- THE NEED FOR LIBERATION (MOST OF THE TIME)
- THE RIGHT KIND OF MISTAKE
- AUTONOMY ENHANCERS
- HUMAN NEEDS ACROSS CULTURES
- SUMMARY
- P IS FOR PURPOSE
- PURPOSE
- WHY PURPOSE?
- GOAL SETTING
- GOAL SETTING - PARTICIPATION
- HEALTH WARNING - 'DO YOUR BEST'
- 'I MAKE THE DIFFERENCE'
- GOAL-SETTING & ENGAGEMENT
- SELF-ADMINISTERED FEEDBACK
- AMBIGUITY
- BEWARE GOAL FIXATION
- AMBIGUITY & MEANING
- MEANING & IDENTITY
- SUMMARY
- A IS FOR AUTHENTICITY
- AUTHENTICITY
- A PLUG WITH A SOCKET
- A PLUG WITH A SOCKET - LET THE SPARCs FLY
- THE BEST VERSION OF 'ME'
- STRENGTHS & VALUES
- NEW SOCKETS, NEW PLUGS
- THE SEARCH FOR AUTHENTICITY
- MAKING COMPROMISES
- PEOPLE NOT MACHINES
- AUTHENTICITY & FAKERY
- YOU'RE THE MANAGER - WHO'S GOT THE PROBLEM?
- WHOSE WORLD?
- SUMMARY
- R IS FOR REWARD
- REWARD
- FEELING SATISFACTION
- WII FM
- WHAT KINDS OF REWARD?
- MANAGE BY WANDERING AROUND
- PRAISE
- PAY
- PROMOTION
- THE WORK ITSELF
- DELEGATION
- PART OF THE TEAM
- LEARNING OPPORTUNITIES
- SUMMARY
- C IS FOR CHALLENGE
- CHALLENGE
- THE PURSUIT OF MASTERY
- THE MANAGER'S ROLE
- DEVELOPING PEOPLE
- OVERCOMING LEARNING CHALLENGES
- SUCCESS & SETBACK - 'AREN'T I BRILLIANT?'
- DELIBERATE PRACTICE
- SELF 1 & SELF 2
- SELF 3
- FIXED & GROWTH MINDSETS
- CAPABILITY
- SUMMARY
- CONCLUSION
- SUGGESTED READING
- A Note from the Author
- About the Author
- Title Listings
