
Multilingualism at Work
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- Multilingualism at Work
- Editorial page
- Title page
- LCC data
- Dedication page
- Table of contents
- Introduction. Multilingualism at work
- References
- Public sector
- Linguistic competence and professional identity in English medium instruction
- 1. Introduction
- 2. Professional identity in a university context
- 2.1 The acquisition of a new professional identity in ELF academic advising sessions
- 2.2 The role of linguistic competence in ELF in constructing and maintaining professional identity
- 2.3 "Professional Identity" and the micro-context of interactions
- 2.4 The macro-context of interactions and professional identity
- 3. Linguistic competence and professional identity in the interactional micro-context of academic advising sessions
- 3.1 Differences in the levels of linguistic competence inside the institutional hierarchy
- 3.2 Incongruent interactional behaviour as a consequence of divergent linguistic competences?
- 3.3 Self-perception of professional identity and incongruent interactional behaviour
- 3.4 Strategies for maintaining professional identity
- 4. Conclusion
- References
- Appendix
- The multilingual organization of remembrance in Nazi camp memorials
- 1. Introduction
- 2. Communicative practice in memorials
- 2.1 Qualitative research on memorials
- 2.2 Activity-specificity as a constraint on communicative practice
- 2.3 Interpreting in situations of institutional and professional language use
- 3. Research design
- 4. The "Days of Encounter" as interactional achievement
- 4.1 The official commemoration ceremony: Constraints on setting and participants
- 4.2 The opening addresses (Grußworte) by the State Secretary (Staatssekretär)
- 4.3 The commemorative speeches (Gedenkreden): A comparison of 2007 and 2008
- 4.4 How to deal with multilingual issues
- 4.5 Summary of findings
- 5. Conclusions and outcomes for training issues
- Transcription conventions
- References
- Achieving bilingualism in the Canadian federal public workplace
- 1. Introduction
- 2. Theoretical framework
- 3. Methodology
- 3.1 Participants
- 3.2 Methods
- 4. Analyses
- 4.1 The In-House Program
- 4.2 Case 1: Brian's successful L2 learning and retention
- 4.3 Case 2: Sara's limited L2 learning, use, and retention
- 4.4 Cross-case analyses
- 4.5 Official language use: Discourses and practices
- 4.6 In-House Program: Cause or effect of a cultural change in favour of French?
- 5. Discussion and perspectives
- References
- Medical sector
- Managing linguistic diversity in a South African HIV/AIDS day clinic
- 1. Introduction
- 2. Linguistic diversity in South Africa
- 3. South African national language policy
- 4. Regulating language in the workplace
- 5. The management of linguistic diversity in HIV clinics in the Western Cape
- 6. Management of multilingual resources in HIV consultations
- 6.1 On understanding how HIV is transmitted
- 6.2 On getting the chronology sorted out
- 6.3 On which language would have been easiest
- 6.4 On maintaining confidentiality
- 7. Conclusion: Relating policy to practice in the HIV clinics
- References
- Interpreter-mediated interaction as a way to promote multilingualism
- 1. Introduction: Multilingual societies and community interpreting
- 2. The data
- 3. The meaning of translation in interpreter-mediated interactions
- 4. After-sequence translation
- 4.1 Phase 1: Promoting narratives in dyadic sequences
- 4.2 Phase 2: Promoting "perspective-taking"
- 5. Coordination in negotiating translation relevance
- 6. Conclusions
- References
- Nurses as interpreters?
- 1. Language barriers in German hospitals
- 2. Approaches to health care interpreter training
- 2.1 Topics and methods in health care interpreter training in the US
- 2.2 Topics and methods in community interpreter training in Switzerland
- 3. Untrained bilingual medical staff as interpreters: A case study on risk communication in informed consent
- 3.1 Structure and functions of briefings for informed consent
- 3.2 Pointing out risks to the patient
- 3.3 Data analysis
- 4. Contents of interpreter training for bilingual medical employees
- 4.1 Contents derived from narrative interviews
- 4.2 Contents derived from the analysis of discourse data
- 5. Conclusions
- References
- Business sector
- Conflicting discourses of rapport and co-membership
- 1. Introduction
- 2. Gatekeeping encounters at the Day Labor Center
- 2.1 Research setting
- 3. Language brokering and methodology
- 4. Constructing co-membership and rapport
- 4.1 Rapport, solidarity, and linguistic accommodation
- 5. Solidarity and distance with Latino and Anglo employers
- 5.1 Co-membership without solida
- 6. Conclusions
- References
- Plurilingual practices at multilingual workplaces
- 1. Introduction
- 2. Analysis
- 2.1 Preliminary remarks
- 2.2 Contextualisation
- 2.3 Semiotic landscape
- 2.4 Recruitment policy
- 2.5 Internal communication
- 2.6 Plurilingual interaction: A case study
- 2.7 First conclusions
- 3. Perspectives
- References
- Do other languages than English matter?
- 1. Introduction
- 2. Data and methods
- 3. English
- 3.1 Host language
- 3.2 Mother tongue
- 4. Conclusion
- References
- Multilingual business writing
- Introduction
- Crisis'
- One-Voice-Policy
- A company and a global financial crisis: The Hypo Real Estate Group
- Form and function of the German letter to shareholders
- Letters to shareholders and the translation process
- Crisis communication in contrast
- Victim or defendant?
- Between actionism and normality
- Conclusion
- References
- Index
- The series Hamburg Studies on Multilingualism
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