
Start and Run a Residential Letting Agency
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Contents: Acknowlegements; Preface; 1. Background to the property letting and Management Business; 2. Where do I start?; 3. Setting up the Business; 4. Marketing; 5. Business Finance; 6. Staffing your Business; 7. Customer service and Exceeding Customer's Expectations; 8. Business Legal Requirements; 9. Complying with the Latest Letting Regulations and Legislation; 10. The Letting Process; 11. The Property Management Process; 12. Client Accounting Procedures; 13. Additional Income Sources; 14. The Next Step - Expanding and Diversifying; Index
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