Leading with Questions

Many leaders are unaware of the amazing power of questions. Ourconversations may be full of requests and demands, but all toooften we are not asking for honest and informative answers, and wedon't know how to listen effectively to responses. Whenleaders start encouraging questions from their teams, however, theybegin to see amazing results. Knowing the right questions toask--and the right way to listen--will give any leaderthe skills to perform well in any situation, effectivelycommunicate a vision to the team, and achieve lasting successacross the organization. Thoroughly revised and updated, Leading with Questionswill help you encourage participation and teamwork, fosteroutside-the-box thinking, empower others, build relationships withcustomers, solve problems, and more. Michael Marquardt reveals howto determine which questions will lead to solutions to even themost challenging issues. He outlines specific techniques of activelistening and follow-up, and helps you understand how questions canimprove the way you work with individuals, teams, andorganizations. This new edition of Leading with Questions draws oninterviews with thirty leaders, including eight whose stories arenew to this edition. These interviews tell stories from a range ofcountries, including Singapore, Guyana, Korea, and Switzerland, andfeature case studies from prominent firms such as DuPont, Alcoa,Novartis, and Cargill. A new chapter on problem-solving will helpyou apply questions to your toughest situations as a leader, and anew "Questions for Reflection" section at the end ofeach chapter will help you bring Marquardt's message into allof your work as a leader. Now more than ever, Leading with Questions is thedefinitive guide for becoming a stronger leader byidentifying--and asking--the right questions.