
The PR Agency Handbook
Description
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Authors Regina Luttrell, Luke W. Capizzo, and Adrienne A. Wallace highlight real-world examples from the field and engage with current practitioners to help you enter the agency world and bridge the critical gap between college and professional life.
The book introduces many of the sub-fields of integrated communication practice, including traditional public relations and corporate communication, marketing, social media, creative production (print, digital, video, audio), web and user experience design, and search engine optimization (SEO). The second edition integrates current industry trends and technological advancements that have transformed agency life and public relations strategies. Key updates include
-The impact of remote and hybrid work structures on agency culture and client communication
-The rise of AI and automation in content creation and project management
-The importance of inclusivity, diversity, equity, and accessibility in both internal operations and client work
-New sections within the chapters highlight the increasing role of brand activism and purpose-driven campaigns, as well as the expanding consultancy role of agencies
Key Features:
-Real-world examples from the field ensure that the practical concepts presented become concrete for you.
-Interviews with industry professionals from around the world provide snapshots of the agency experience
-PESO model show you how to adapt your campaigns to meet the needs of today's integrated agency environment
- Agency Essentials student-cantered callouts that bring the realities of PR agency life into your learning with actionable tools-including quick wins, onboarding checklists, real-world scenarios, client email starters, and pitch power phrases
More details
Other editions
Additional editions

Persons
Luke W. Capizzo is Assistant Professor of Public Relations at Michigan State University, USA. His research has been published in the Journal of Public Relations Research, Public Relations Review, Public Relations Inquiry, International Journal of Strategic Communication, Corporate Communications: An International Journal, and Journal of Public Relations Education.
Adrienne A. Wallace is Associate Professor of Advertising and Public Relations at Grand Valley State University, USA. She serves as Editor-in-Chief of the Journal of Public Relations Education (JPRE) and is the advisor for GrandPR, a student-powered integrated Communications firm and GVPRSSA.
Content
Part I. Agency Life
1. Working in an agency
2. Working with Clients
3. Starting off on the right foot
Part II. Strategies and Tactics
4. Managing Projects, Meetings, and Client Communication
5. Corporate Communication: A Look at Crisis Communication and Media Relations
6. Social Media: A Comprehensive Look at What Companies Need
7. Marketing: Marketing in a Public Relations Agency
8. Branding Basics
9. Corporate Comms (updated from Internal Communication)
10. Creative Production
11. SEO, Content Marketing, and Digital Marketing
Part III. The Business of Agency PR
12. Client Service
13. Entrepreneurship and Business Development
Part IV. Putting It All Together
14. Public Relations Tools and Templates
Index
About the Authors
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