Big Data and Smart Service Systems

Dr. Xiwei Liu is an associate professor in the State Key Laboratory of Management and Control for Complex Systems Automation Institute, Chinese Academy of Sciences. In 2006, he received Ph.D. degree in human factor engineering from the System Control and Management Laboratory, Nara Institute of Science and Technology, Japan. Then he worked there as a post doctor and assistant professor. From 2007 to 2009, he worked as a system engineer in Japan supplying research and development, consultant services of management information system for Toyota Motor Corporation, Japan Display Inc. (Hitachi Displays, Ltd.), Bank of Tokyo-Mitsubishi UFJ, etc. Since 2009, he has joined the State Key Laboratory of Management and Control for Complex Systems. His research interest covers sensor networks, human factor engineering, modeling and simulation of operator or organizational behavior, management information systems, cloud computing, etc. In recent years, he has published about 50 papers in academic journals and conferences.Dr. Rangachari Anand is a research staff member in the Business Service Solution department at the IBM T. J. Watson Research Center in New York. He completed his PhD in Computer Science at Syracuse University. His dissertation quantified the advantage of using modular neural networks for classification tasks. He has worked in a number of areas ranging from distributed systems to artificial intelligence and cognitive science. In the past few years, he has worked on applying advanced artificial technologies both internally to improve IBM's service business and to improve the productivity, profitability and quality of IBM's clients at a global level. He has received several technical achievement awards for his work. He has been prolific in publishing research work in books, papers in top academic journals, conferences and workshops. He has led the filing of more than 30 patent applications in the US and other countriesDr. Gang Xiong received his Ph.D. degrees in Control Science and Engineering in 1996 from Shanghai Jiao Tong University, CHINA. From 1996 to 1998, he worked as Post doctor and Associate Professor with the Institute of Industrial Process Control, Zhejiang University, CHINA. From 1998 to 2007, he successively worked with Automation and Control Institute, Tampere University of Technology, FINLAND (1998-2001), Nokia Corporation, FINLAND (2001-2007), and Accenture and Chevron, USA (2007). In 2008, he worked as Deputy Director with Informatization Office, CAS, CHINA. In 2009, he started his current work as Professor of State Key Laboratory of Management and Control of Complex Systems, Institute of Automation, CAS, CHINA. In 2011, he became Deputy Director of Beijing Engineering Research Center for Intelligent Systems and Technology, Deputy Director of Cloud Computing Center of Chinese Academy of Sciences. He is an IEEE Senior member, INFORMS member, INCOSE member, Committee member of Chinese Association of Automation, MARQUIS WHO'S WHO in the world 2007, General Chair of IEEE SOLI 2011, SOLI 2012, and SOLI 2013 etc.Dr. Xiuqin Shang is an assistant researcher in the State Key Laboratory of Management and Control for Complex Systems Automation Institute, Chinese Academy of Sciences. In 2005, she completed her bachelor's degree from the Industrial Automation Branch of Information and Control Engineering Department in China University of Petroleum. In 2010, she earned her PhD degree of engineering from Zhejiang University, majoring in the Control Science and Control Engineering. Her main research area of interest is in the complex system modeling and optimization, social manufacturing, petrochemical industrial processing modeling and optimization, and so on. She was the chair of Award Committee in 2012 SOLI and 2013 SOLI. She has published about 20 research papers in key journals and conferences.