Managing and Resolving Workplace Conflict
Published on 26. July 2016
280 pages
978-1-78635-059-6 (ISBN)
Description
In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world's leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
More details
Series
Language
English
Place of publication
Bingley
United Kingdom
Target group
Professional and scholarly
File size
1,87 MB
ISBN-13
978-1-78635-059-6 (9781786350596)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
David Lewin | Paul J. Gollan | David B. Lipsky
Managing and Resolving Workplace Conflict
Book
07/2016
Emerald Group Publishing Limited
€202.20
Shipment within 10-20 days
Persons
Edited by David B. Lipsky, Cornell University, Ithaca, NY, USA
Ariel C. Avgar, University of Illinois at Urbana-Champaign, Champaign, IL, USA
J. Ryan Lamare, University of Illinois at Urbana-Champaign, Champaign, IL, USA
Ariel C. Avgar, University of Illinois at Urbana-Champaign, Champaign, IL, USA
J. Ryan Lamare, University of Illinois at Urbana-Champaign, Champaign, IL, USA
Content
Introduction: New Research on Managing and Resolving Workplace Conflict: Setting the Stage
Conflict and Employment Relations in the Individual Rights Era - Alexander J. S. Colvin
Resolving Workplace Conflicts Through Litigation: Evidence, Analysis, and Implications - David Lewin
Remedy-Seeking Responses to Discrimination: Does Management-Employee Similarity Matter? - Cynthia L. Gramm and John F. Schnell
Employment Lawyers and Mandatory Arbitration: Facilitating or Forestalling Access to Justice? - Mark D. Gough
Beyond Repeat Players: Experience and Employment Arbitration Outcomes in the Securities Industry - J. Ryan Lamare
Networked Dispute Resolution: The National Implementation Body in Irish Industrial Relations - William K. Roche and Colman Higgins
Toward a System of Conflict Management? Cultural Change and Resistance in a Healthcare Organization - Paul L. Latreille and Richard Saundry
Treating Conflict: The Adoption of a Conflict Management System in a Hospital Setting - Ariel C. Avgar
Conflict and Employment Relations in the Individual Rights Era - Alexander J. S. Colvin
Resolving Workplace Conflicts Through Litigation: Evidence, Analysis, and Implications - David Lewin
Remedy-Seeking Responses to Discrimination: Does Management-Employee Similarity Matter? - Cynthia L. Gramm and John F. Schnell
Employment Lawyers and Mandatory Arbitration: Facilitating or Forestalling Access to Justice? - Mark D. Gough
Beyond Repeat Players: Experience and Employment Arbitration Outcomes in the Securities Industry - J. Ryan Lamare
Networked Dispute Resolution: The National Implementation Body in Irish Industrial Relations - William K. Roche and Colman Higgins
Toward a System of Conflict Management? Cultural Change and Resistance in a Healthcare Organization - Paul L. Latreille and Richard Saundry
Treating Conflict: The Adoption of a Conflict Management System in a Hospital Setting - Ariel C. Avgar
