Understanding Everyday Incivility
Why are They So Rude?
1st Edition
Published on 28. August 2017
264 pages
978-1-4422-6186-0 (ISBN)
Description
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites.
Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how "rude" behavior can sometimes be beneficial-and "polite" behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how "rude" behavior can sometimes be beneficial-and "polite" behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
More details
Edition
1. Auflage
Language
English
Place of publication
New York
United States
Publishing group
Bloomsbury Publishing Plc
Illustrations
2 tables; 9 textboxes
ISBN-13
978-1-4422-6186-0 (9781442261860)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
02/2020
Rowman & Littlefield Publishers
€39.80
Shipment within 3-4 weeks
Book
08/2017
Rowman & Littlefield Publishers
€59.80
Shipment within 10-20 days
Person
Shelley D. Lane is associate professor of communication studies and associate dean of undergraduate education at the University of Texas at Dallas. She has over thirty-five years of experience in university teaching, publishing, and administration. She is the author of Interpersonal Communication: Competence and Contexts, A Stirling Diary: An Intercultural Story of Communication, Connection, and Coming-of-Age, and lead author of Communication in a Civil Society.
Content
Chapter 1: Introduction to Everyday Incivility
Chapter 2: Characterizing Everyday Incivility
Chapter 3: Influences on Everyday Incivility
Chapter 4: The Good, the Bad, and the Virtue of Civility
Chapter 5: Power and Everyday Incivility
Chapter 6: Everyday Incivility at Work
Chapter 7: Everyday Incivility Online
Chapter 8: Everyday Incivility at Home
Chapter 9: Promoting Everyday Civility
Chapter 2: Characterizing Everyday Incivility
Chapter 3: Influences on Everyday Incivility
Chapter 4: The Good, the Bad, and the Virtue of Civility
Chapter 5: Power and Everyday Incivility
Chapter 6: Everyday Incivility at Work
Chapter 7: Everyday Incivility Online
Chapter 8: Everyday Incivility at Home
Chapter 9: Promoting Everyday Civility
