Getting to Resolution
Turning Conflict into Collaboration
1st Edition
Published on 1. November 2009
303 pages
978-1-57675-788-8 (ISBN)
Description
This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict.
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Other editions
Additional editions
Stewart Levine
Getting to Resolution: Turning Conflict into Collaboration. Revised and Expanded
Turning Conflict into Collaboration
Book
11/2009
2nd Edition
Berrett-Koehler
€42.27
Shipment within 3-4 weeks
Content
- Intro
- Contents
- Foreword
- Preface
- Part I: The Value of Resolution
- 1 Resolution: Getting Beyond Conflict, Compromise, and Settlement
- 2 ROI and The Costs of Conflict: Pay Now or Pay Later
- Part II: A Better Way of Resolving Conflict
- 3 Two Brothers: Their Story of Resolution
- 4 The Craft of Resolution: A Road Map for Resolving Conflict
- Part III: Resolution: Ten Principles of Resolutionary Thinking
- 5 Principle 1 Believing in Abundance
- 6 Principle 2 Creating Partnership
- 7 Principle 3 Being Creative
- 8 Principle 4 Fostering Sustainable Collaboration
- 9 Principle 5 Becoming Open
- 10 Principle 6 Forming Long-Term Collaborations
- 11 Principle 7 Relying on Feelings and Intuition
- 12 Principle 8 Disclosing Information and Feelings
- 13 Principle 9 Learning Throughout the Resolution Process
- 14 Principle 10 Becoming ResponseAble
- Part IV: The Craft of Resolution: A Step-by-Step Guide
- 15 Step 1 Your Attitude of Resolution
- 16 Step 2 Stories: Telling and Listening
- 17 Step 3 Listening for a Vision of Resolution
- 18 Step 4 Getting Current and Complete
- 19 Step 5 Reaching Agreement in Principle
- 20 Step 6 Crafting the New Agreement
- 21 Step 7 Resolution
- 22 Applying the Principles: The Craft of Resolution
- 23 Benefits and Utility: The Cycle of Resolution
- Part V: When You Need Professional Help
- 24 Using the Power of the Legal System
- 25 Choosing a Professional: The Resolutionary
- Part VI: The Power of Resolution
- 26 Building a Culture of Agreement and Resolution
- Resource A: Preparing for a Conflict Resolution Process
- Resource B: Cycle of Resolution Facilitation Tutorial
- Resource C: Local Actions You Can Take
- Resource D: The Cycle of Resolution
- Notes
- Bibliography
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- About the Author
