Communicative Practices at Work
Multimodality and Learning in a High-Tech Firm
Published on 28. October 2013
208 pages
978-1-78309-047-1 (ISBN)
Description
This book examines communicative practices in a circuit-board manufacturing plant in California's Silicon Valley, where the employees come from diverse ethnolinguistic backgrounds, their activities involve the use of high-tech equipment and their practices are shaped by, and sometimes contest, local and global forces. Analyses of the data show that learning occurs optimally when workers make strategic use of both their home languages and English within an ecology of semiotic systems. The book demonstrates the importance of accounting for multilingual practices in studies of multimodality. Through detailed ethnography it brings the reader to a better understanding of learning-in-practice in work environments, where the complexities and accelerated growth of new technologies along with a globalized world produce new forms of multilingual and multimodal communication.
Reviews / Votes
This book offers a view of the exquisite complexity of the linguistic and interactional activities that create the mundane world of everyday work. Kleifgen crafts her analysis of multilingualism and multimodality in a high-tech workplace with the same care, precision and creativity as her subjects craft their circuit boards. It will stand as a landmark study for the fields of language in the workplace, workplace ethnography, and informal learning. -- Charlotte Linde, NASA Ames Research Center, USA In this brilliant and engaging study, Kleifgen does what few scholars of language and learning have done: show us how multiple languages and modes interact within a technology production site. With an ethnographic perspective, she provides a penetrating analysis of communication adaptivity in the fast-paced production of technological products. -- Shirley Brice Heath, Stanford University, USA Educators interested in getting a deeper sense of the challenges and the rich range of opportunities that a multicultural setting provides, as well as linguists with particular interest in mutlimodality in high tech environments, will find in this book an enlightening contribution. Kleiifgen's research, theoretical framework, and thought provoking contributions to discourse anaylisis theories invites the audience to reflect on their own institutional settings and how literacy practices and linguistic choices are managed towards better performances. -- Mariana Montaldo, Head of Special Projects Department at Plan Ceibal, Uruguay * Anthropology & Education Quarterly, 46.1 *More details
Series
Language
English
Place of publication
Bristol
United Kingdom
Publishing group
Channel View Publications Ltd
Target group
Professional and scholarly
ISBN-13
978-1-78309-047-1 (9781783090471)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
10/2013
Multilingual Matters
€47.50
Shipment within 10-20 days
Person
Jo Anne Kleifgen is Professor Emeritus of Linguistics and Education, Teachers College, Columbia University, USA. Her publications include Educating Emergent Bilinguals: Policies, Programs, and Practices for English Language Learners (with Ofelia Garcia; Teachers College Press, 2010) and Languages of Africa and the Diaspora: Educating for Language Awareness (with George C. Bond; Multilingual Matters, 2009).
Content
Acknowledgments
1. Introduction: Theorizing Communicative Practices at Work
2. Genesis, Inc. and Its People
3. Multimodal Interaction on the Assembly Floor
4. Doing Social Work: Power Relations in Interaction
5. Globalizing Forces and Quality Control Certification
6. Learning-in-Practice
7. Conclusion: Towards a Comprehensive Understanding of Communicative Practices at Work
1. Introduction: Theorizing Communicative Practices at Work
2. Genesis, Inc. and Its People
3. Multimodal Interaction on the Assembly Floor
4. Doing Social Work: Power Relations in Interaction
5. Globalizing Forces and Quality Control Certification
6. Learning-in-Practice
7. Conclusion: Towards a Comprehensive Understanding of Communicative Practices at Work
