The Process Mind
New Thoughtware - for Designing Your Business on Purpose
1st Edition
Published on 24. October 2014
315 pages
978-1-040-08322-2 (ISBN)
Description
Business performance is rooted in your processes, and superior performance depends on the way you think about and run these processes. To improve and sustain performance, you need a process mind. With game-changing thinking, thought-provoking principles, and eye-opening examples, this book brings to life the operating intelligence of a process mind. The author's track record is so exceptional that by following the proven concepts discussed in this book, you can expect a 50 percent improvement in performance.
Reviews / Votes
We wanted to take our success to a new level and continue to improve WestJet's on-time performance-critical in the airline industry. Phil Kirby and new process thinking have been instrumental in helping us achieve higher performance. A must-read for anyone who wants to find the only 'real' sustainable improvements in their business.-Brigid Pelino, Executive Vice President People and Culture, WestJet AirlinesThe Process Mind sets out the invaluable thoughtware you need to rejuvenate and revolutionize your organization. It's a must-read-you owe it to your teams!
-Tony Soumas, Director-Distribution Operations and CI Strategy Consultant, Tim Hortons Inc.
More details
Edition
1. Auflage
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
ISBN-13
978-1-040-08322-2 (9781040083222)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
10/2014
1st Edition
Apple Academic Press Inc.
€64.50
Article not available for order
Person
Phil Kirby is a recognized expert on Continuous Process Improvement. Known as "The Process Guy," Kirby has more than two decades of extraordinary operations management, business coaching, and consulting experience in all business sectors around the world. He has helped hundreds of companies of all sizes from SMEs (small- and medium-sized enterprises) to Fortune 500s discover their hidden treasure and save billions of dollars. His engaging presentations inspire audiences worldwide.
Kirby believes your business can be not only fast, but flexible, and low cost. The secret is to focus on your process, not your product or service. He is the author of several books, including Thoughtware: Change the Thinking and the Organization Will Change Itself (Productivity Press, 1997) and The Future: You Can't Get There from Here (OTI Inc., 2004). He is the founder and CEO of Organization Thoughtware International, Inc. based in Guelph, Ontario, near Toronto, Canada.
Kirby believes your business can be not only fast, but flexible, and low cost. The secret is to focus on your process, not your product or service. He is the author of several books, including Thoughtware: Change the Thinking and the Organization Will Change Itself (Productivity Press, 1997) and The Future: You Can't Get There from Here (OTI Inc., 2004). He is the founder and CEO of Organization Thoughtware International, Inc. based in Guelph, Ontario, near Toronto, Canada.
Content
The Chennai Paradox. Apple's Little Secret. History Repeats Itself Unfortunately. The No. 1 Root Cause. Process Design and Respect for People. The Primacy of Process: Strategy Deployment and Financial Performance Depend on It. Performance on Purpose. Measure What Matters, Not What Is Easy. Action: Experimentation and the Scientific Method. How to Conduct a Treasure Hunt. The Experiment: Creating a Process-Focused Organization. Carrots Aren t for Everybody.
