
Using AI in Marketing
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Content
- Half Title
- Title
- Copyright
- Dedication
- Contents
- Acknowledgments
- About the Author
- Foreword
- Introduction
- Part I: Exploring AI and Marketing
- Chapter 1: A Brief History of AI
- What's the Difference Between Machine Learning and Artificial Intelligence?
- What About Algorithms?
- Conclusion
- Chapter 2: Understanding AI and Marketing
- AI Is Great at What Humans Are Not
- AI Can Serve as a Great Starting Point
- AI Isn't Scary
- It's Job Security
- Conclusion
- Chapter 3: The Current Use of AI in Marketing
- Search
- How Search Is Used
- Recommendations, Personalization, and Prediction
- How Recommendations and Personalization Are Used
- Workflow Automation
- How RPA Is Used
- Conclusion
- Part II: Growth Areas for Marketing and AI
- First, Let's Address the Hype
- Now, the Real Opportunity
- Chapter 4: Generative AI
- AI-Based Platforms
- Text Generation
- Image Generation
- Video Generation
- Marketing Assistants
- Enterprise-Ready Platforms
- Existing Platforms with Added Generative AI Capabilities
- Adobe
- Canva
- Salesforce
- Hubspot
- How Generative AI Can Be Used in Marketing
- Generative AI in the Enterprise
- Assessment
- Chapter 5: Personalized Customer Experience
- Some Examples of AI-Augmented Customer Experiences
- Personalized Content, Offers, and Experiences
- Conversational AI
- Journey Orchestration
- Next Best Action
- How Greater Personalization Is Changing Marketing
- Marketing Approach
- The Customer Perspective
- Assessment
- Chapter 6: Team and Workflow Augmentation
- Some Examples of Process Automation in Marketing
- Automated Workflows
- Personalization
- Reporting and Analytics
- How It Is Changing Marketing
- Strategic Marketing Approach
- Streamlining Workflows
- Automating Repetitive Tasks
- Improving the Customer Experience
- Assessment
- Chapter 7: Data Analysis, Measurement, and Optimization and Optimization
- Some Examples of AI Used in Data Analysis, Measurement, and Optimization
- Predictive Analytics
- Audience Segment Optimization
- Propensity
- How AI Is Changing Marketing
- Mixing AI-Based Data Analysis with Generative AI
- Assessment
- Part III: Practical Examples
- Chapter 8: Improving Prompt Writing
- Be Specific and Clear
- Use Simple Language
- Simple Language Prompt
- Complex, Jargony Prompt
- Provide Context
- Break Down Complex Tasks
- Use Positive Language
- Provide Specific Examples
- Use a Consistent Tone and Style
- Test and Refine
- Use a Combination of Prompts and Input Variables
- Conclusion
- Chapter 9: Generative AI Cases and Examples
- Generating Marketing and Advertising Content
- Strategies and Approaches
- Advertising Copy
- Blog Post
- Web Site Copy
- Promotional Video Script
- Social Media Organic and Advertising Posts
- Data Analysis
- Research
- Customer Retention Strategies
- Conclusion
- Part IV: Integration and Optimization of AI and Marketing
- Chapter 10: The AI Adoption Mindset
- Augmentation, Not Replacement
- Starting, Not Finishing
- Curation, Not Summarization
- Analysis, Not Strategy
- Chapter 11: How AI Changes Your Marketing Approach
- How AI Changes Your Marketing Teams
- How AI Changes Your Marketing Processes
- How AI Changes Your Marketing Platforms
- Conclusion
- Chapter 12: When and Where to Invest in AI
- Increasing Quality?
- Is It Improving the Customer Experience?
- Is It Improving the Employee Experience?
- Is It Expanding Your Insights?
- Conclusion
- Chapter 13: Challenges of AI
- What People Should and Shouldn't Expect from AI
- Augmentation, Not Replacement, Revisited
- Bias and AI
- What to Watch Out For
- Transparency
- What to Do About Bias and AI?
- It's Time to Reskill and Upskill
- Conclusion
- Epilogue
- Index
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For more information, see our eBook Help page.
File format: PDF
Copy-Protection: Adobe-DRM (Digital Rights Management)
System requirements:
- Computer (Windows; MacOS X; Linux): Install the free reader Adobe Digital Editions prior to download (see eBook Help).
- Tablet/smartphone (Android; iOS): Install the free app Adobe Digital Editions or the app PocketBook before downloading (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (only limited: Kindle).
The file format PDF always displays a book page identically on any hardware. This makes PDF suitable for complex layouts such as those used in textbooks and reference books (images, tables, columns, footnotes). Unfortunately, on the small screens of e-readers or smartphones, PDFs are rather annoying, requiring too much scrolling.
This eBook uses Adobe-DRM, a „hard” copy protection. If the necessary requirements are not met, unfortunately you will not be able to open the eBook. You will therefore need to prepare your reading hardware before downloading.
Please note: We strongly recommend that you authorise using your personal Adobe ID after installation of any reading software.
For more information, see our eBook Help page.