Application Management
Challenges - Service Creation - Strategies
1st Edition
Published on 3. February 2011
XIII, 338 pages
978-3-8349-6492-2 (ISBN)
Description
A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.
More details
Series
Language
English
Place of publication
Wiesbaden
Germany
Publishing group
Betriebswirtschaftlicher Verlag Gabler
Target group
Professional and scholarly
Illustrations
XIII, 338 p.
File size
3,68 MB
ISBN-13
978-3-8349-6492-2 (9783834964922)
DOI
10.1007/978-3-8349-6492-2
Schweitzer Classification
Other editions
Additional editions
Frank Keuper | Christian Oecking | Andreas Degenhardt
Application Management
Challenges - Service Creation - Strategies
Book
09/2014
Springer Gabler
€53.49
Shipment within 7-9 days
Frank Keuper | Christian Oecking | Andreas Degenhardt
Application Management
Challenges - Service Creation - Strategies
Book
02/2011
1st Edition
Springer Gabler
€53.49
Shipment within 7-9 days
Persons
Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.
Content
Cloud Computing
Service Creation and Quality Management
Resource and Competency Management
Strategic Management
Knowledge Management
Service Creation and Quality Management
Resource and Competency Management
Strategic Management
Knowledge Management
