
No B.S. Ruthless Management of People and Profits
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With a nod to Jeff Bezos, Steve Jobs, Walt Disney, and other ruthless yet highly successful managers, Dan S. Kennedy delivers the answer. In this new edition, Kennedy expands on his proven (if radical) strategies to get accountability, profitability, and productivity from employees.
In his traditional No B.S. style, Kennedy kicks traditional leadership and management ideas squarely in the teeth with a realistic, straightforward assessment of the real relationship between business owners and their employees. Uncompromising strategies help managers gain iron-fisted control and get the results they demand. This take-no-prisoners advice liberates entrepreneurs to act in their best interests and insist on implementation of their objectives. And it leads to a cooperative, high-performance team when traditional textbook methods fail. Topics include learning how to hire profitable employees, taking home as much money as possible, making every employee's job a profit center, managing the powerful force of word of mouth, compressing the time between idea and action for maximum profits, and posing questions to individuals that force them to think and improve productivity.
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Content
- Intro
- Contents
- Preface: Something Different--Straight Talk
- Chapter 1: Gobbledygook "R" Us
- Chapter 2: The True Nature of the Employer-Employee Relationship
- Chapter 3: Shelby's Excuse List
- Chapter 4: The Willy Loman Syndrome Moves to Management
- Chapter 5: The Program
- Chapter 6: Random and Erratic Acts
- Chapter 7: How to Control Your Business and Your Life
- Chapter 8: Performance Reviews Suck
- Chapter 9: Implementing Customer Service The Gets Repeat and New Customers
- Chapter 10: The Two Most Crucial Management Decisions of All
- Chapter 11: In the Wrong Place
- Chapter 12: They ALL Go Lame
- Chapter 13: The Worst Number in Business Is.....
- Chapter 14: Hire Slow, Fire Fast
- Chapter 15: Leadership Is Vastly Overrated
- Chapter 16: Marketing the Master, All Others Servants
- Chapter 17: Beware the Bean-Counters
- Chapter 18: Mice at Play
- Chapter 19: Out Smoking a Cigarette
- Chapter 20: The Holiday Inn Telephone Warning System
- Chapter 21: Thieves Like Us
- Chapter 22: Broken Windows, Broken Business
- Chapter 23: On the Other Hand, Good Enough is Good Enough
- Chapter 24: "But My Business Is Different ...
- Chapter 25: How To Make Every Employee's Job a Profit Center
- Chapter 26: Create Better Jobs So You Can Demand More (and Fire Faster)
- Chapter 27: Exceptions to All the Rules
- Chapter 28: Fairness Be Damned
- Chapter 29: To the Winners, the Spoils
- Chapter 30: When Bonuses Become Obligations
- Chapter 31: Is a Happy Workplace a Productive Workplace?
- Chapter 32: Hire the Thick-Skinned
- Chapter 33: Managing the Sales Process
- Chapter 34: Maximizing the Value of Your Sales and Marketing Personnel
- Chapter 35: Three Strategies for Managing Salespeople for Maximum Results
- Chapter 36: The Top-Secret Mission
- Chapter 37: Ruthless Management of Word of Mouth
- Chapter 38: Activity Masquerading as Accomplishment
- Chapter 39: The Speed Imperative
- Chapter 40: Are You a "Control Freak"?
- Chapter 41: How The Should Communicate with You
- Chapter 42: How to Hold Meetings
- Chapter 43: Friendly as Long as You Feed Them
- Chapter 44: Why I Can't Do These Things
- Chapter 45: What Is "Profit," Anyway?
- Chapter 46: Management by the Numbers (The Right Numbers)
- Chapter 47: How To Profit from the Age of Tolerated Mass Imcompetence and the Coming Monster Recession
- Chapter 48: In the Next 12 Months
- Chapter 49: Your Support Circles
- About the Author
- Index
- No B.S. Time Management for Entrepreneurs, Second Edition Excerpt
- Preface: The Need for Extraordinary Measures
- Chapter 1: How to Turn Time Into Money
- Chapter 2: How to Drive a Stake Through the Hearts of the Time Vampires Out to Suck You Dry
- Contents
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