
Rise of E-Commerce
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Content
- Cover
- Book Title
- Copyright
- Contents
- Author's Note
- Acknowledgements
- The Rise of e-Commerce Timeline
- Introduction
- Summary: From Dot to Dominance in 30 Years
- 1985: Before the Apocalypse
- Florsheim Shoes: irrefutable proof of concept
- Part I 1990-2000
- The Interactive Media in Retail (IMR) research project
- Retailers under pressure to try new ideas
- Technology Soup
- Home computers
- The gadget glut
- Just-in-time: telecommunications
- E-retail Takes Shape: The Early 1990s
- 1992: IMRG - From Research to Development
- The Wibbly Wobbly Web
- WWW: four breakthroughs
- Netscape Navigator
- 1994: The First Secure Online Shopping Transaction
- Ten Summoner's Tales
- The Star-Spangled Banner Ad
- Meanwhile, in the UK.
- Kiosk kings
- Barclay Square's virtual mall
- WH Smith: Self-help books, anyone?
- 1995: Convergence
- Windows of Opportunity
- Windows 95
- Start Me Up
- What's in a (Domain) Name?
- Payment
- 3D Secure (3DS)
- The Pay Barrier
- 1997: e-Christmas.com
- Cross-border Payments
- Taxes, Duties and VAT
- Code of Practice
- 131 retailers from 9 countries and their 1,900 gifts
- Approaching 2000 - The End of the Beginning
- Retailers' expectations
- Mystery Shopper
- Impact on retailers' stock market value
- Freeserve and the free access bandwagon
- Sex drive
- 1998: Email or die
- 1999: Television is dead. Long live television
- Seeds of the dot.com Bubble
- Spam - email's foot-and-mouth
- TRUST! A Virtual, Technical and Political Minefield
- Tony Blair: 'The e-generation is with us'
- TrustUK
- Summing up the '90s
- Part II 2000-2010
- 2000: The New Millennium! Bug, Bubble, Bust and Boom
- Dotpocalypse
- Dangerous stuff that t'internet!
- The Distance Selling Directive 2000
- The Rise of the e-Retailers
- e-Motor Mania
- Magic: Harry is chosen
- ASOS: The UK e-retail legend
- Bricks & Clicks: Hello, Hello, Is Anybody There?
- My High Street at Home
- Learndirect
- Connectivity: Broadband and the Gigabit Society
- Shop Around the Clock - 24/7/365
- Perpetual e-Payment Pain
- Payment: top priority for 2002
- The e-Retail Payments Charter: May 2000
- Verified by Visa and Mastercard SecureCode
- Shopping Comparison Sites
- ISIS: The UK Online Shopping Trust Scheme
- Data: Sipping From the Firehose
- Music: Downloads Kill CDs
- Happy Click Mouse
- Pay For Performance (PFP): A New Future for Marketing
- 24 July: Internet Shopping Day (2001-2007)
- 2005: Dual Pricing in Rip-off Britain
- Sparks fly, currently
- Deliverance! Where's My Stuff?
- The IDIS Delivery Trust Scheme - 2005
- Home Delivery Breakthrough: IDIS Delivery Manager - 2007
- Payment: Light at the End of the e-Payment Tunnel
- The Jersey Play: VAT and Tax Opportunism
- The User-Generated World: Web 2.0 - Social Media
- Online (In)security
- Mobile
- iPhone (2007) and iPad (2010)
- 2007-2010: The Omnichannel Years
- The Great Recession
- Summing-up the Noughties
- Plates
- Part III 2010-2020
- Connectivity: Pledges Spun, Broken and Scrapped
- Who Would Be Last To Go Mobile First?
- XB (Cross-Border): The Trillion Dollar Trade Route
- IMRWorld
- Jobs and the New Gig Economy
- Zalando and the A-Z of e-Commerce 'Death Stars'
- The Attention Model and the Biggest Boycott in History
- 2014-2019: The Brexit Years
- 2020 (MMXX): e-Dominance
- E-grocery sprouts up
- Royal Maelstrom
- John Lewis undersold
- Arcadia's dystopia
- Debenhams' demise
- Boohoo's crocodile tears
- ASOS: not a retailer - a destination
- Amazon: king of the e-jungle
- Summing-up the 2010s
- Part IV Buckle Up
- Blunders and Worse
- Kodak's Click-Ups
- Data breaches
- The European Commission: Cookies, anyone? GDPR?
- Unruled e-Britannia
- High Streets Reimagined - Again.
- Dot, Dot, Dot.
- Web 3.0, 4.0, 5.0 and counting.
- Cloud-cuckoo-land economy
- The digisphere is a foreign country
- Epilogue
- Works Cited
- Index
- Backcover
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