Acknowledgments

We engaged hundreds of business leaders to help in the writing of this book. Whether through interviews, formal contributions, or informal collaboration, we are indebted to many for helping to complete the book. We would especially like to thank Kim Lascelles, who not only reviewed our previous book but was very helpful to review the first proposal of this book, as well as most chapters of the manuscript. Despite his busy schedule, his support and feedback were invaluable. Kim, you are definitely a key pillar of the writing of our book.

A special acknowledgment goes to Melissa Fernand, who has done a terrific job reviewing every chapter of this book, including case studies. Melissa's review helped a lot to make the book easier to understand for all readers. Despite having a full-time job, she was instrumental in providing fast-turnaround reviews and insightful feedback. Melissa's input was critical in making this book relevant and insightful for our readers. Thanks, Melissa, for being the reviewer of this book; your assistance was invaluable to us.

Writing a book on People Analytics would not be possible without the input of other professionals: industry leaders and experts and, more important, the contributions of hundreds of people and companies who were generous enough to participate in our research for this book and share their People Analytics journeys. You will see many of their contributions throughout the book in the form of great insights in their quotes and concrete examples of how they make People Analytics work. They gave us some of their precious time for interviews (despite time zone differences), provided case studies, and even contributed writing for some chapters in the book. So we would like to thank all of you because your contributions helped to provide readers with frontline stories and also actionable insights that they can quickly leverage in their organizations. The list is endless, as we engaged hundreds of companies. Just to name a few, we would like to thank:

Foreword to the Book

• Dr. Jac Fitz-enz: The father of human capital strategic analysis and measurement, he published the first human resources (HR) metrics in 1978 and introduced benchmarking to HR in 1985. In 2007, he was cited as one of the top five "HR Management Gurus" by HR World, and the Society for Human Resource Management chose him as one of the 50 persons who in the past 50 years has "significantly changed what HR does and how it does it." Dr. Fitz-enz has published 13 books and over 400 articles.

Contributions to Chapters

• Pasha Roberts, Chief Scientist at Talent Analytics, Corp., for his contribution to the Employee Lifetime Value and Cost Modeling chapter.
• Amel Arab, Senior Manager at Deloitte Consulting, LLP, for her contribution to the Employee Retention chapter.
• John Houston, Deloitte Partner at Deloitte Consulting, LLP, for his contribution to the Employee Retention chapter.

Interviews and Case Studies

• Jeanne Harris (Accenture), Global Managing Director of Information Technology at the Accenture Institute for High Performance. Jeanne is the coauthor with Tom Davenport of the well-known book Competing on Analytics, as well as the Harvard Business Review article "Competing on Talent Analytics." Jeanne was the first person JP interviewed for this book, and provided insights that helped to reshape some of the content of the book.
• Michael Housman (hiQ Labs), Workforce Scientist in Residence, and former Chief Data Analytics Officer at Evolv. Thanks, Michael, for your time and great insights.
• Allison Allen Durrell Robinson (Bloomberg). Thanks so much for the firsthand insights on talent acquisition and talent retention you shared with JP.
• Kathy Andreasen (Endurance International Group), Chief People Officer.
• Art Papas (CEO, Bullhorn). Despite his busy schedule, Art spoke with JP and provided actionable workforce analytics insights from the front lines as well as from a C-suite perspective.
• Dawn Klinghoffer (Microsoft Corporation). Thanks for your input for the case study and discussion with JP.
• Gerry Crispin (CareerXroads). JP spoke to Gerry several times to gather his invaluable insights on talent acquisition and overall workforce analytics. Thanks, Gerry, for sharing your experience and expertise.
• Ian Bailie (CISCO), Global Talent Acquisition and People Planning. Despite the time zone difference, Ian was flexible enough to provide JP with actionable applications of analytics for talent acquisition at CISCO.
• Jenn Mann (SAS Institute), Vice President and Chief Human Resources Officer. Thanks so much for sharing with JP your firsthand experience in the successful implementation of the SAS Employee Wellness and Health Program.
• Gale Adcock (SAS Institute), Chief Health Officer. Thanks so much for sharing with JP your firsthand experience in the successful implementation of the SAS Employee Wellness and Health Program.
• Suzanne Sprajcar Beldycki (SAS Institute). Thanks, Suzanne, for your help connecting JP with the right people at SAS for this research.
• Arun Chidambaram (Pfizer), Director of Global Workforce Intelligence. Thanks for your time for the case study and the insightful People Analytics discussions you had with JP.
• Mark Berry (CGB Enterprises, Inc.), Vice President, Human Resources (Chief Human Resources Officer), and former Vice President, Human Resources Workforce Analytics Planning, at ConAgra Foods. Mark spoke with JP several times and provided him with invaluable inputs and frontline experience in People Analytics. Thanks so much for your contributions.
• Glenn Gutmacher (State Street), Vice President, Diversity Sourcing Team. Glenn was generous enough to provide JP with invaluable talent sourcing references and help him to connect with the best minds in talent acquisition in the industry. Thanks, Glenn, for our multiple chats and exchanges.
• Josh Bersin (Bersin by Deloitte). Despite his hectic schedule, Josh managed to provide us with invaluable inputs and expert advice on talent retention and overall people analytics. Thank you.
• Robin Erickson, PhD (Bersin by Deloitte). Thanks for your inputs on talent retention.
• Greta Roberts (Talent Analytics Corp.). Thanks, Greta, for your time and the insightful feedback you provided at the beginning this journey.
• John Callery (BNY Mellon). Thanks for the insights on talent retention.
• Rob Macintosh (ERE Media). Thanks for providing insights on the quality of hire.
• Christophe Paris, Josée Gauvreau, and Cedric Lepine (Société de Transport de Montréal, STM). Thanks so much for sharing your workforce planning analytics success story with JP.
• Eugene Wen (Workplace Safety and Insurance Board, WSIB), Vice President and Chief Statistician. Thanks so much for the interview and for sharing your workforce safety and insightful success story with JP. Enjoyed our talks.
• Chad Harness (Fifth Third Bank). Thanks for the insightful exchange on overall workforce analytics, human resources, and quants.
• Marina Byezhanova (Pronexia), Cofounder of Pronexia-New Generation Headhunters.
• Jean-Baptiste Audrerie (SPB Organizational Psychology), Director of Marketing.
• Nathalie Carrenard (L'Oreal), Talent Acquisition Manager.
• Heather Johnson (IBM), Advanced Analytics Consultant for Performance Marketing. Thanks, Heather, for your help with this project and great exchanges with JP.
• Shirley Farrell (Human Resources Call Centre), Principal Consultant and Chief Executive Officer. Thanks for the interview with JP despite the time zone difference. Your input has been very helpful, offering a global perspective to the research for this book.
• Michael Bazigos (McKinsey), Vice President for OrgSolutions. Thanks for sharing your experience and success stories delivering People Analytics solutions.
• Haig Nalbantian (Mercer), Senior Partner.
• Dan DeMaioNewton (ACT).
• Louis Gagnon (Audible/Amazon), Chief Marketing Officer.
• Fanta Berete (CCI France), Manager of Human Resources Projects and Communication.
• Meredith Lazar (Constant Contact), Human Resources Manager.
• Matt Gough (Echovate.com).
• Paul Zikopoulos (IBM), Vice President for Analytics Customer Success.
• Ramesh Karpagavinayagam (CapitalOne), Senior Director and Head of Human Resources Analytics.
• James Gallman (General Electric), Leader of Strategic Workforce Planning.
• Ian O'Keefe (Google), People Analytics Leader.

Thanks to members of the Monster team-Joanie Courtney, Matt O'Connor, Matt Mund, Ajith Segaram, John McLaughlin, Eugene Robitaille, Kareen Emery, and Marlene Lasgoutte-for their support and assistance with some content for this book. Also, thanks to members of the Constant Contact team: Lisa Pimentel, Bob Nicoson, Sue LaChance, Marcus Tgettis, Harpreet Grewal, and Amy Guiel.

Writing a book while holding a full-time job would never be possible without the love and support of family and friends: Nathalie de Repentigny and her parents, Yvan and Michele de Repentigny, as well as Eric de...