Quality Management Essentials
1st Edition
Published on 15. March 2007
224 pages
978-1-136-37029-8 (ISBN)
Description
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.
Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
Reviews / Votes
"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."Paul Harding Managing Director SAQI, e-Quality Edge South Africa
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
File size
2,52 MB
ISBN-13
978-1-136-37029-8 (9781136370298)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
David Hoyle
Quality Management Essentials
Book
10/2015
1st Edition
Routledge
€207.50
Shipment within 10-20 days
David Hoyle
Quality Management Essentials
Book
12/2006
1st Edition
Butterworth-Heinemann
€63.10
Shipment within 15-20 days
Person
David Hoyle
Content
Chapter 1 Introduction to quality; Chapter 2 Achieving sustaining and improving quality; Chapter 3 A systems approach; Chapter 4 Managing quality using ISO 9000; Chapter 5 How ISO 9000 made us think about quality; Chapter 6 Managing quality using the process approach; Chapter 7 Making the case for managing quality more effectively;
