Best Practices: Difficult People
Working Effectively with Prickly Bosses, Coworkers, and Clients
1st Edition
Published on 13. October 2009
160 pages
978-0-06-173893-7 (ISBN)
Description
Every office has someone who's no fun to be around. But getting along with that person?and managing them effectively?can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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John Hoover
Best Practices: Difficult People: Working Effectively with Prickly Bosse s, Coworkers and Clients
Working Effectively with Prickly Bosses, Coworkers, and Clients
Book
04/2007
Collins
€13.00
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