
A Government that Worked Better and Cost Less?
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Content
- 1: Yesterday's Tomorrows Revisited - the Route to Better and Cheaper Public Services
- 2: The General Background: What Changed and What Didn't in the UK Central Governance Landscape
- 3: Performance Data Breaks: Breaking the Mould and Burying the Evidence
- 4: Did Government Cost Less? Running Costs and Paybill
- 5: Collecting Taxes: Central and Local Government Taxation Compared
- 6: Consistency and Fairness in Administration: Formal Complaints and Legal Challenges
- 7: Comparative Perspectives on Performance
- 8: Government Processes: More Focused and Business-like or Heading into Chaos?
- 9: Not What it Said on the Tin: Assessing Three Decades of Change
- Select Bibliography
- Official Sources Bibliography
- Appendix 1. Anonymised List of Interviewees and Focus Group Members
- Appendix 2. Index of Volatility: Classification of Discontinuities for Chapter Three
- Appendix 3. Dealing with Discontinuities: Methodology for Chapter Four
- Appendix 4. Analysis of Legislative Amendments: Methodology for Chapter Eight
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