
The Blame Game
Description
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Hood traces how the main forms of blame avoidance manifest themselves in presentational and "spin" activity, the architecture of organizations, and the shaping of standard operating routines. He analyzes the scope and limits of blame avoidance, and he considers how it plays out in old and new areas, such as those offered by the digital age of websites and e-mail. Hood assesses the effects of this behavior, from high-level problems of democratic accountability trails going cold to the frustrations of dealing with organizations whose procedures seem to ensure that no one is responsible for anything.
Delving into the inner workings of complex institutions, The Blame Game proves how a better understanding of blame avoidance can improve the quality of modern governance, management, and organizational design.
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Content
Preface ix
Part One: Blame, Credit, and Trust in Executive Government
Chapter One: Credit Claiming, Blame Avoidance, and Negativity Bias 3
Chapter Two: Players in the Blame Game: Inside the World of Blame Avoidance 24
Part Two: Avoiding Blame: Three Basic Strategies
Chapter Three: Presentational Strategies: Winning the Argument, Drawing a Line, Changing the Subject, and Keeping a Low Profi le 47
Chapter Four: Agency Strategies: Direct or Delegate, Choose or Inherit? 67
Chapter Five: Policy or Operational Strategies 90
Chapter Six: The Institutional Dynamics of Blameworld: A New Tefl on Era? 112
Part Three: Living in a World of Blame Avoidance
Chapter Seven: Mixing and Matching Blame-Avoidance Strategies 135
Chapter Eight: Democracy, Good Governance, and Blame Avoidance 157
Chapter Nine: The Last Word 181
Notes 187
References 201
Index 219
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