Electronic Participation
Description
This book constitutes the refereed proceedings of the 17th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2025, held in Krems, Austria, during August 31-September 4, 2025.
The 21 full papers included in this book were carefully reviewed and selected from 116 submissions.The papers were organized in topical sections as follows: Foundations and Frameworks of eParticipation; AI and Algorithmic Systems in Public Administration; Governance, Collaboration, and Policy Alignment; Local Practices, Implementation, and Innovation; Digital Services, Usability, and Citizen Interaction.
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Content
Foundations and Frameworks of eParticipation. - Conceptualizing Inclusive eParticipation: A Systematic Literature Review.- The Socio-technical Factors that Influence the Use of E-Participation in Rural Uganda.- Use and Awareness of E-Participation Offerings in the Metropolitan Area of Koblenz.- Digitization of Political Parties: The Role of Political Topics in Social Media Engagement during the 2024 German State Elections. - AI and Algorithmic Systems in Public Administration. - A Silent Partner: The Shadow Presence of Generative Artificial Intelligence in Public Administration.- From Regulation to Implementation: Understanding the Impact of the EU AI Act on Public Sector Institutions in Germany.- ReflectAI: Design and Evaluation of an AI Coach to Support Public Servants' Self-Reflection.- Understanding the Affordances and Constraints of Explainable AI in Safety-Critical Contexts: A Case Study in Dutch Social Welfare.- Interdisciplinary Competencies for AI-enabled Co-creation: Mapping Public Sector Skills in Poland and Ukraine. - Governance, Collaboration, and Policy Alignment. - Untangling the Digital Governance Landscape of the European Union: A Framework and Application to Digital Technologies.- A Review of Governance Challenges in Cross-Ministerial Collaborations for IT-based Service Provisioning.- GovTech Strategic Alignment and Management in the Public Sector.- Alignment for Digital Transformation in Government: A Design Perspective. - Local Practices, Implementation, and Innovation. - Exploring the Practices of the Local Government Twin Transition: The Case of Leuven.- From Promise to Practice: Exploration of Differences in Digital Citizen Participation in a Municipal Context.- ECoProMD - Towards a Maturity Model and Method for Digital Project Management in Municipalities.- Driving Change Through Interdependent Routines: How Citizen-centric and Data-driven Contact Centers Initiate Change Across Intraorganizational Boundaries. - Digital Services, Usability, and Citizen Interaction. - Succeeding in Digital Self-service: Knowledge-sharing in Citizen-Caseworker Interactions.- Digital Welfare and Women's Ambivalent Lived Experiences: An Interpretative Phenomenological Analysis.- Online Usability and Service Standards in the Federal Context: A Comparative Analysis of Australia and Canada.- In Search of Digital Talent: Evidence From Public Sector Job Advertisements in Germany Using LLM-enabled Competence Classification.
