
Education Quality Management
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Content
- Cover
- Half title
- Title
- Copyright
- Dedication
- Contents
- Introduction
- 1. Educational Quality Management and Change: Implications for Schools
- Types of Organizational Change in Which a School or School District Might Be Involved
- A Vertical Change Model and Its Stages
- Prerequisites for the Successful Management of Transformational Change
- Investigating the School District's or School Building's Readiness for Change
- Characteristics of Which the Planners and Change Agents Must Be Aware during the Change Transition
- Actions That Help Ensure That the Change(s) Will Be Positive
- Aids in Overcoming Resistance to Change
- Stage of an Individual's Adjustment to Change
- Enabling Behaviors and Bridges to New Practice
- Summary
- References
- 2. Educational Quality Management and People Theories: Implications for Schools
- Primary Considerations about People and Motivation
- Maslow's Hierarchy of Needs Theory
- McGregor's Theory X and Y
- Ouchi's Theory Z
- Herzberg's Hygiene/Motivator Theory
- Enabling Behaviors and Bridges to New Practice
- Summary
- References
- 3. Educational Quality Management and Leadership Theories: Implications for Schools
- Early Trait Theories
- Power and Influence Approach
- Behavioral Approach
- Situational Approach
- Transactional and Transformational Leadership
- Enabling Behaviors and Bridges to New Practice
- Summary
- References
- 4. Needs Assessment: A Prerequisite for Achieving Educational Quality Management
- Definition of the Word Need
- Using Mega, Macro, and Micro Needs Assessments
- District-Level Needs and Building-Level Needs
- Large and Small Group Needs
- Individuals' Needs
- A Variety of Needs Assessment Methods
- Transformation of Identified Needs into Action Programs
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Example
- Summary
- Practical Exercises
- References
- 5. Effective Schools Research: Building Blocks for High-Quality Strategic Goals for Schools
- The Effective Schools Correlates
- Potential Uses of the Effective Schools Correlates
- Designing Action Programs Based upon the Effective Schools Correlates
- Collecting Impact and Effectiveness Data
- Evaluating the Action Programs
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Example
- Summary
- Practical Exercises
- References
- 6. Outcome-Based Education: Potential Usage as an Educational Quality Management Measurement Delivery System for Schools
- Defining Outcome-Based Education
- Elaborating the Specific Characteristics of the Outcome-Based Education Movement
- Determining theThree Levels of Results: Products, Outputs, and Outcomes
- Utilizing Outcomes as Measurables
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Patterns
- Current OBE Status and Conclusion
- Summary
- Practical Exercises
- References
- 7. School-Based Management: An Internal and External Customer Empowerment Structure for Educational Quality Management
- School-Based Management Defined
- SBM Structures and Processes
- Categories and Numbers of Persons to Be Included on the SBM Committees
- SBM Decision Areas
- Decisions to Be Made at the Building Level or Central District Level or Shared between theTwo Levels
- Processing Decisions
- Methods of Designing, Collecting, and Evaluating Impact and Effectiveness Data Related to SBM
- SBM Training Required
- Policies to Implement SBM
- Operational By-Laws for SBM Committees
- SBM Budgeting Structures and Processes
- SBM Personnel Structures and Processes
- SBM Instructional Structures and Processes
- Advantages and Cautions Related to SBM
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Example
- Conclusion
- Summary
- Practical Exercises
- References
- 8. Educational Quality Management Basics: A Systematic Framework for Quality Schools
- Quality Management Defined
- QM Planning Model Structure
- Management Requirements of QM
- Measurement of Results and Evaluation of QM
- Advantages and Cautions Related to QM
- Key QM Concepts
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Example
- Summary
- Practical Exercises
- References
- 9. Establishing Quality Management Strategic and Tactical Plans for Schools
- Strategic and Tactical Planning Definitions
- Reasons for Systematic Planning
- Means of Communicating with Noncommittee Stakeholders
- Methods of Team Building and Collaborative Decision Making
- Detailed Steps in Planning Models
- Mega, Macro, and Micro Needs Assessments and Preferred Vision #1
- Arriving at Consensus about Beliefs and Values
- Determining Critical Success Factors
- Scanning the External and Internal Environments
- Arriving at Preferred Vision #2
- Developing a Mission Statement
- Developing Strategic Mega, Macro, and Micro Goals
- Arriving at Decision Rules
- Conducting Internal and External S.W.O.T. Analyses
- Specific Objectives
- Developing Action Plans
- Conducting Formative Evaluations
- Doing a Summative Evaluation
- Conducting a Recycling Phase
- Advantages and Cautions Related to Strategic and Tactical Planning
- Key Strategic and Tactical Planning Concepts
- Enabling Behaviors and Bridges to New Practice
- Theory-To-Practice Example
- Summary
- Practical Exercises
- References
- 10. Combining TQM, Strategic/Tactical Planning, Effective Schools, School-Based and Outcome-Based Management into a Holistic EQM Change Model
- Educational Quality Management: An Integrating Catalyst for Change
- Strategic and Tactical Planning Models: Vehicles for Change
- Total Quality Management: The Ultimate Quest
- Effective Schools Correlates: Guidepoints for Strategic Goals
- School-Based Management: An Empowerment Structure
- Outcome-Based Education: A Measurement Technique
- Model of a Powerful, Systematic, and Integrated Operating System for Schools
- Designing a Holistic Approach to Educational Quality Management
- Theory-To-Practice Example
- Enabling Behaviors and Bridges to New Practice
- Summary
- Practical Exercises
- References
- 11. Tying It All Together and Projecting the Future of Educational Quality Management in Schools
- Advantages of an Integrated Approach to Change and Restructuring
- Potential for Systematic, Long-Term Positive Change
- Projecting the Future of EQM in Schools
- Final Comments
- References
- Bibliography
- Index
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