
Introduction to Health Care Services
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Daniel J. Amorino is a quality improvement specialist in the Geisinger Quality Institute at Geisinger Health System. In this role he acts as a process improvement consultant and coach, using Lean/Six Sigma methodologies on various projects throughout the health system. His work varies from improving the patient experience by addressing throughput and clinic flow to helping teams that are struggling with performance measures in the inpatient setting. Previously, he worked at the Department of Veterans Affairs in New York City, first as an administrative Fellow and then as a process improvement specialist. He earned his BA degree in sociology from Brigham Young University-Idaho and his MHA degree from The Pennsylvania State University. He lives in northeast Pennsylvania with his wife, Jennifer, two daughters, Ellie and Evangeline, and twin boys, Calvin and Cooper.
Francis G. Belardi is currently president and CEO of the Guthrie Medical Group in Sayre, Pennsylvania. While serving as executive vice president of the Guthrie Clinic, he developed a physician leadership curriculum in conjunction with King's College. This program has trained forty-five Guthrie physicians in physician leadership over the past five years, and twelve of those physicians are pursuing the MHA degree to further enhance their leadership skills. He has served in many other leadership roles at the Guthrie Clinic, including program director for the family medicine residency, chairman of family medicine for Guthrie-Robert Packer Hospital, and designated institutional official for all Guthrie graduate medical education programs. He is a Fellow of the American Academy of Family Practice, and he has contributed several articles to the primary care medical literature over his forty-year career. Born and raised in Pearl River, New York, Belardi received his BS degree from Iona College and his MD degree from the Creighton University School of Medicine. He completed an internship at the Rhode Island Hospital-Brown University Program in Medicine in Providence, Rhode Island, a family medicine residency at the Ohio State University Affiliated Hospitals, and an academic teaching fellowship at the University of North Carolina School of Medicine. He has been married to his wife, Ann Marie, for forty-four years and has three children and three grandchildren.
Jeremy Cantor is a program manager at Prevention Institute. In addition to functioning as part of the organization's management team, he focuses on advancing the integration of clinical care and community prevention and creating healthy, safe, sustainable, and equitable communities in California. His recent projects include authoring a brief on sustainable resources for prevention (How Do We Pay for a Healthy Population?), functioning as lead consultant on the Eden Area Livability Initiative (an eighteen-month project to build community capacity and prioritize community needs in the unincorporated areas of Alameda County), and identifying opportunities and model practices for connecting clinical and community health data in order to inform prevention strategy. He has provided training and consultation to a variety of groups, including developing a health disparities training series for The California Endowment and training modules on the use of social determinant indicator data in communities for the Centers for Disease Control and Prevention. Prior to joining Prevention Institute, Cantor was the founding director of Destination: College, a University of California, Berkeley-based AmeriCorps program that trains and supervises undergraduate advisors placed in underresourced Bay Area schools. Cantor holds a BA degree in psychology from Haverford College and a master of public health degree from the University of California, Berkeley.
Larry Cohen is founder and executive director of Prevention Institute, a national nonprofit center that has helped to shape the way this country thinks about health and prevention-improving community conditions and taking action to build resilience and to prevent illness, injury, and violence before they occur. Prevention Institute has helped to advance a deeper understanding of how social and community factors and the design of communities shape health, and it works with communities to address health inequities. Prevention Institute has also helped to incorporate a focus on prevention into the national stimulus and health care reform legislation and has developed a framework for integrating prevention, public health, and clinical care. Cohen has created tools and frameworks for advancing comprehensive solutions through multidisciplinary collaboration-for example, for improving eating and activity environments in communities that are strongly affected by violence. Prior to founding Prevention Institute in 1997, he served as founding director of the Contra Costa County Prevention Program, where he engaged the American Cancer Society, American Heart Association, and American Lung Association in forming the first coalition in the United States for changing tobacco policy, an effort in which they advocated for passage of the nation's first multicity smoking ban.
Jeffrey R. Helton is an assistant professor of health care management at Metropolitan State University of Denver in Denver, Colorado, where he teaches health care finance, health informatics, and health economics. He is also an adjunct assistant professor at the University of Denver and at George Washington University. Helton is a certified management accountant, a certified fraud examiner, and a Fellow of the Healthcare Financial Management Association. He also serves on the board of examiners of that association. A former health system chief financial officer, he has over twenty years of experience in a variety of health care organizations across the United States. Helton earned his PhD degree from the University of Texas.
Jeff Kile is a pediatrician at Pediatric Associates of Kingston, where he has practiced for the last ten years, and an associate medical director for Blue Cross of Northeastern Pennsylvania, a position he has held since July 2010. A native of Wilkes-Barre, Pennsylvania, he graduated from the Drexel University (MCP/Hahnemann) School of Medicine in 1999, and completed his pediatric residency in 2002 at Rainbow Babies and Children's Hospital in Cleveland, Ohio, where he was elected to serve as chief resident for the 2002-2003 academic year. He was also a clinical faculty member in the department of pediatrics at Case Western Reserve University School of Medicine that same year. After returning to Wilkes-Barre as a general pediatrician, he completed an MHA degree at King's College in 2009, to attain skills in health care economics, organization, and management. Kile is actively involved in many sections of the American Academy of Pediatrics (AAP), especially the Section on Telehealth, serving on that section's nominating committee (as chair in 2008) and, since 2009, on its executive committee as the education chair. He was the activity director for the AAP's virtual grand rounds on telehealth, he has spoken on the topic of telehealth and reimbursement at the AAP National Conference and Exhibition, and he has published several peer-reviewed articles on reimbursement for telephone care and physician executive education, among other topics. He has volunteered for the United Way's Success by Six program, which promotes developmental milestone awareness among parents. He has served as an advisory board member for the Luzerne and Wyoming County Mental Health and Mental Retardation Program, and he also serves as a clinical instructor for the King's College physician's assistant program and as clinical faculty in pediatrics at Commonwealth Medical College.
Joseph J. Marrone currently works with Prudential Insurance in its Information Technology Department, working with a Windows server-client environment. These systems have ranged from Windows NT and Windows 95 up to the present-day Windows 2008 R2 and Windows 7 client. Previously, he was employed by Wang Laboratories, Inc., installing and maintaining various information systems, including telephony systems, mini and micro data systems, and office information systems. He has earned degrees in information technology along with an MBA degree from Excelsior College.
Leslie Mikkelsen is managing director at Prevention Institute, serving on the senior management team and supporting organizational operations and development to advance the practice of primary prevention. She directs the community-centered health systems team, with the goal of shifting the nation's health paradigm in order to elevate the critical need to address community determinants of health and thus to improve health equity and safety outcomes by marshaling the most effective community prevention strategies. The team is currently engaged in assessing how medical care organizations can institutionalize activities to address community determinants of health and is also researching and disseminating promising state and federal policies for supporting these efforts. Mikkelsen supports the Convergence Partnership-a consortium of national funders-with strategy development and implementation for promoting their vision of "healthy people, healthy places." She regularly serves as a technical assistance provider for a variety of foundations and community prevention collaborations at the state and local levels. Current efforts include investigating opportunities for advancing community-centered health homes for the Blue Cross Blue Shield of...
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