
The Theory and Practice of Change Management
Description
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Content
Intro to Part 1
1. Process models of change
2. Leading change
Part 2 - Recognising the need for change
Intro to Part 2
3. Patterns of change
4. Sources of change
5. Recognizing the need for change
6. Using value innovation
7. Starting the change
Part 3 - Diagnosing what needs to be changed
Intro to Part 3
8. Diagnosis
9. Gathering and interpreting
Part 4 - Planning and preparing for change
Intro Part 4
10. Shaping implementation strategies
11. Developing a change plan
12. Types of interventions based on who does what
13. Types of intervention based on issues to be resolved
14. Selecting interventions
Part 5 - Leading and managing the people issues
Intro to Part 5
15. Building change relationships
16. The role of leadership
17. Power, politics and stakeholder management
18. Responsible change management
19. Managing context to promote ethical practice
20. Communicating change
21. Motivating others to change
22. Supporting others through change
Part 6 - Implementing change and reviewing progress
Intro to Part 6
23. Implementing change
24. Reviewing and keeping the change on track
Part 7 - Sustaining change
Intro to Part 7
25. Making the change stick
26. Spreading the change
Part 8 - Learning
Intro to Part 8
27. Change managers learning from their own experience
28. Facilitating collective learning
29. Pulling it all together: a concluding case study
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