Human-Computer Etiquette
Cultural Expectations and the Design Implications They Place on Computers and Technology
1st Edition
Published on 14. December 2010
406 pages
978-1-040-08276-8 (ISBN)
Description
Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer inter
More details
Series
Edition
1. Auflage
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
ISBN-13
978-1-040-08276-8 (9781040082768)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Caroline C. Hayes | Christopher a. Miller
Human-Computer Etiquette
Cultural Expectations and the Design Implications They Place on Computers and Technology
Book
12/2010
1st Edition
Auerbach
€207.50
Shipment within 15-20 days
Persons
Caroline C. Hayes, Christopher A. Miller
Content
Chapter 1: Human Computer Etiquette: Should Computers Be Polite? Part I: Etiquette and Multicultural Collisions. Chapter 2: As Human Computer Interactions Go Global. Chapter 3: Etiquette to Bridge Cultural Faultlines: Cultural Fault lines in Multinational Teams: Potential for Unintended Rudeness. Part II: Introducing Etiquette and Culture into Software. Chapter 4: Computational Models of Etiquette and Culture. Chapter 5: The Role of Politeness in Interactive Educational Software for Language Tutoring. Chapter 6: Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context. Part III: Etiquette and Development of Trust. Chapter 7: Network Operations: Developing Trust in Human and Computer Agents. Chapter 8: Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion. Part IV: Anthropomorphism: Computer Agents that Look or Act Like People. Chapter 9: Etiquette in Motivational Agents: Engaging Users and Developing Relationships. Chapter 10: Anthropomorphism and Social Robots: Se tting Etiquette Expectations. Part V: Understanding Humans: Physiological and Neurological Indicators. Chapter 11: The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives. Chapter 12: Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits. Part VI: The Future: Polite and Rude Computers as Agents of Social Change. Chapter 13: Etiquette-Based Sociotechnical Design. Chapter 14: Politechnology: Manners Maketh Machine. Chapter 15: Epilogue. Index.
