
Checklist for Change
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Content
- Cover
- Title Page
- Copyright Page
- Dedication Page
- Table of Contents
- Preface
- Part I: Background for Change
- Chapter 1: Introduction
- A Simple Process
- A Systematic Process
- A Step-by-Step Process
- Increased Chance for Success
- Long-Term Success
- Tone of the Book
- Organization of Chapters
- Chapter 2: Twelve Pieces of Folk Wisdom about Change
- 1: The Grass is always Greener on this Side of the Fence
- 2: Guess What, Not Everyone is like me
- 3: Stress is Fertile Ground for Success
- 4: You can't make it if you Believe you're Faking it
- 5: If they haven't Bought it, they aren't Going to Keep it
- 6: Push me and I'll Push you Back
- 7: If you want Change, Have a Party
- 8: 100 Proof Change, like 100 Proof Whiskey, is Hard to Stomach
- 9: Change is Loss
- 10: You Learn to walk only by taking Baby steps
- 11: To Err is not only Human, But Divine
- 12: Risk is not Russian Roulette
- Concluding Note
- Chapter 3: Resistance to Change
- Paucity of Research Base
- Force Field Analysis
- Sources of Resistance
- Antidotes
- Concluding Note
- Chapter 4: Crafting Strategies for Unfreezing
- Unfreezing
- Strategies for Strain
- Strategies for Potency
- Strategies for Valence
- Crafting the Overall Strategy
- Part II: Perfoming Change
- Chapter 5: Change Checklist
- Analysis
- Planning
- Implementation and Evaluation
- Summary
- Chapter 6: Institutionalization of Change
- Fundamental Premise
- Planning and Preparation
- Timing
- Congruence with Mission
- Environmental Sensitivity
- Clarity and Simplicity
- Unpretentious Realism
- Sufficient, not Indulgent Resources
- Strong, Central Leadership
- Reduced Individual Proprietary Interest
- Concluding Note
- Chapter 7: How to keep from being a Victim of Change
- O.K. to Resist
- Reverse Change Strategies
- Exploit the Possibilities
- Lead the Parade
- Define Problem Ownership
- Call a Timeout Daily
- Have Fun
- Analyze for Congruency
- Concluding Note
- Part III: Managing Change Teams
- Chapter 8: Using Teams for Change
- Forming the Team
- Initiating the Team
- Knowledge about Change
- Providing Resources
- Chapter 9: Directive Collaboration
- Advantages of Directive Management
- Advantages of Collaborative Management
- Combining the Approaches
- Directive Collaboration Step by Step
- Applying Directive Collaboration
- Reflections on the Process
- Chapter 10: Infusion Change into Organizational System
- Evaluation
- Budgeting
- Strategic Planning
- Education Reform
- Concluding Note
- Chapter 11: Toward becoming an Artisan of Change
- In Retrospect
- Four Caveats
- Appendix A: Cited Exercises
- Appendix B: Change Checklist
- References and Resources
- Index
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