
Cloud Computing for Business -The Open Group Guide
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Content
- Intro
- Preface
- About The Open Group
- Trademarks
- Acknowledgements
- Referenced documents
- Chapter 1 What is cloud?
- 1.1 NIST definition of cloud computing
- 1.2 Essential characteristics
- 1.2.1 On-demand self-service
- 1.2.2 Broad network access
- 1.2.3 Resource pooling
- 1.2.4 Rapid elasticity
- 1.2.5 Measured service
- 1.3 Service models
- 1.3.1 Cloud infrastructure as a service (IaaS)
- 1.3.2 Cloud platform as a service (PaaS)
- 1.3.3 Cloud software as a service (SaaS)
- 1.4 Deployment models
- 1.4.1 Private cloud
- 1.4.2 Public cloud
- 1.4.3 Community cloud
- 1.4.4 Hybrid cloud
- 1.5 Extending the NIST model to business processes
- 1.6 Comparison with traditional environments
- 1.7 Providing and using cloud services
- 1.7.1 Providing cloud services
- 1.7.2 Providing added services
- 1.7.3 Developing added services
- 1.7.4 Using cloud services
- 1.8 The impact of cloud computing
- 1.8.1 New business paradigm
- 1.8.2 Cloud ecosystems
- Chapter 2 Why cloud?
- 2.1 Agility
- 2.1.1 Changing business processes
- 2.1.2 Development and testing
- 2.1.3 Resource scaling
- 2.1.4 Reduced need for training
- 2.2 Productivity
- 2.2.1 Collaborative working
- 2.2.2 Shared logic
- 2.3 Quality
- 2.3.1 Better usage information
- 2.3.2 Better manageability
- 2.3.3 Better quality of IT provision
- 2.3.4 Better business continuity
- 2.3.5 Better carbon footprint
- 2.4 Cost
- 2.4.1 Server consolidation
- 2.4.2 Thin clients
- 2.4.3 Community cost sharing
- 2.4.4 Replacing CAPEX with OPEX
- 2.5 New business opportunities
- 2.5.1 Cloud service provision
- 2.5.2 Added service provision
- Chapter 3 Establishing your cloud vision
- 3.1 Understanding the business context
- 3.1.1 Basic situation
- 3.1.2 Business goals
- 3.1.3 Risk-reward balance
- 3.1.4 Impact on products and services
- 3.1.5 Business processes
- 3.1.6 Scope and complexity
- 3.1.7 Collaboration versus information restriction
- 3.2 Three example cloud projects
- 3.2.1 Konsort-Prinz
- 3.2.2 Sam Pan Engineering
- 3.2.3 ViWi
- 3.3 Assessing cloud suitability - the cloud buyer's decisiontree
- 3.3.1 Assessment considerations
- 3.3.2 Question 1: Is your business situation vertical?
- 3.3.3 Question 2: Are the processes differentiating?
- 3.3.4 Question 3: Are there impediments to outsourcing?
- 3.3.5 Question 4: Are there impediments to cloud adoption?
- 3.3.6 Question 5: Is the primary business driver cloud-compatible?
- 3.3.7 Question 6: Will the solution be a platform?
- 3.3.8 Question 7: Is the application insulated from changes to the businessprocess?
- 3.3.9 Question 8: Is the differentiation IT-based?
- 3.3.10 Question 9: Are the hardware, operating system, and application custommade?
- 3.3.11 Question 10: Are the hardware and operating system custom-made orspecialized?
- 3.4 The example project visions
- 3.4.1 Konsort-Prinz
- 3.4.2 Sam Pan Engineering
- 3.4.3 ViWi
- Chapter 4 Buying cloud services
- 4.1 Determining fit
- 4.1.1 Workload and cost models
- 4.1.2 Workload factors
- 4.1.3 Workload allocations
- 4.1.4 Pay-as-you-go versus ownership
- 4.1.5 Modeling resources and costs
- 4.1.6 Example workload and cost models - Konsort-Prinz
- 4.1.7 Example workload and cost models - ViWi
- 4.1.8 Using the models
- 4.2 Establishing requirements
- 4.2.1 Service functionality
- 4.2.2 Back-up
- 4.2.3 Bulk data transfer
- 4.2.4 Supplier choice
- 4.2.5 Availability
- 4.2.6 Reliability
- 4.2.7 Recoverability
- 4.2.8 Responsiveness
- 4.2.9 Throughput
- 4.2.10 Configurability
- 4.2.11 Reporting
- 4.2.12 Fault management
- 4.2.13 End user access control
- 4.2.14 Provider access control
- 4.2.15 Resource partitioning
- 4.2.16 Logging
- 4.2.17 Threat management
- 4.2.18 Compliance with regulations
- 4.3 Selection
- 4.3.1 Exit strategy
- 4.3.2 Contract terms
- 4.3.3 Negotiation
- 4.3.4 Choosing the service
- 4.4 Monitoring
- 4.4.1 Workload and cost
- 4.4.2 Conformance to requirements
- Chapter 5 Understanding cloud risk
- 5.1 Risk management
- 5.1.1 Risk assessment
- 5.1.2 Risk communication
- 5.2 Cloud mission risks
- 5.2.1 Financial
- 5.2.2 Organization and culture
- 5.2.3 Service integration
- 5.2.4 Compliance
- 5.2.5 Business continuity management
- 5.2.6 System quality
- 5.2.7 External service
- 5.3 System quality risk factors
- 5.3.1 Functionality
- 5.3.2 Performance
- 5.3.3 Manageability
- 5.3.4 Security
- 5.3.5 User satisfaction
- 5.4 Continuing risk assessment
- 5.4.1 Solution architecture development
- 5.4.2 Cloud service selection and procurement
- 5.4.3 Solution operation
- Chapter 6 Building ROI from cloud computing
- 6.1 Productivity: more business with less IT
- 6.1.1 Resource utilization
- 6.1.2 Usage-based pricing
- 6.1.3 Specialization and scale
- 6.2 Speed: getting there more quickly
- 6.2.1 Time to deployment
- 6.2.2 Lifetime cost models
- 6.2.3 IT asset management
- 6.3 Size: breaking new ground
- 6.3.1 Entering new markets
- 6.3.2 High-value services
- 6.3.3 The long tail
- 6.3.4 Becoming a cloud provider
- 6.4 Quality: improved margin from better service
- 6.4.1 Competitive pressure
- 6.4.2 The importance of quality
- 6.5 Comparing ROI of cloud and traditional IT solutions
- 6.5.1 Basis of ROI calculations
- 6.5.2 Konsort-Prinz
- 6.5.3 Sam Pan Engineering
- 6.5.4 ViWi
- 6.6 Measuring and tracking ROI
- 6.6.1 Utilization
- 6.6.2 Time compression
- 6.6.3 Scale
- 6.6.4 Quality
- 6.6.5 Examples
- 6.6.6 Konsort-Prinz
- 6.6.7 Sam Pan Engineering
- 6.6.8 ViWi
- Chapter 7 The challenge
- Appendix A Cloud computing in use
- A1 Cross-industry use-cases
- A2 Financial services use-cases
- A3 Government use-cases
- A4 Telecommunications operator use-cases
- A5 Media and entertainment use-cases
- A6 Health services use-cases
- A7 Pharmaceuticals use-cases
- A8 Distribution use-cases
- A9 Energy and utilities use-cases
- A10 Higher education use-cases
- A11 Use-case actors
- A12 Use-case benefits
- Appendix B Glossary
- Index
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