Unmuted
How to Show Up, Speak Up, and Inspire Action
1st Edition
Published on 17. March 2022
208 pages
978-1-4729-9379-3 (ISBN)
Description
An essential guide to professional communication
Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted - when we can't find the opportunities to speak up or our ideas aren't getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard.
Building upon research from business psychology, cultural studies and linguistics, Unmuted is the essential guide to professional communication. Through the unique 'Unmuted' framework, it provides practical strategies that will bring confidence and clarity to every aspect of your career, from writing perfectly worded emails to delivering powerful presentations.
Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted - when we can't find the opportunities to speak up or our ideas aren't getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard.
Building upon research from business psychology, cultural studies and linguistics, Unmuted is the essential guide to professional communication. Through the unique 'Unmuted' framework, it provides practical strategies that will bring confidence and clarity to every aspect of your career, from writing perfectly worded emails to delivering powerful presentations.
More details
Edition
1. Auflage
Language
English
Place of publication
London
United Kingdom
Publishing group
Bloomsbury Publishing PLC
Target group
Professional and scholarly
ISBN-13
978-1-4729-9379-3 (9781472993793)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
03/2022
Bloomsbury Business
€21.00
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Person
Heather Hansen is a Global Communication Specialist, TEDx speaker, and Founder of Singapore-based communication training and consulting firm, Global Speech Academy Pte Ltd. Her talks and training courses on language, communication, and people-skills have encouraged leaders across four continents to improve their communication skills and human relationships. She is author of Powerful People Skills and contributing author to three other books.
Content
Introduction
The Unmuted Framework
PART I: SHOW UP
Conscious Communication
1: Who are you?
2: The power of perception
3: Authentic adaptability
4: Conscious listening
5: Unmuted inclusion
PART II: SPEAK UP
Confident Communication
6: Find your confidence
7: Body language from a box
8: A voice that flows like honey
9: Bad English - good for business
10: Understand and be understood
PART III: INSPIRE ACTION
Connected Communication
11: The key to happiness
12: We're all connected (or not)
13: Creating a safe environment
14: Human skills that build connection
15: Connecting online - the new netiquette
PART IV: UNMUTE
16: Unmuting yourself
17: Unmuting your organization
Unmuted Resources
Endnotes
Acknowledgements
About the Author
Index
The Unmuted Framework
PART I: SHOW UP
Conscious Communication
1: Who are you?
2: The power of perception
3: Authentic adaptability
4: Conscious listening
5: Unmuted inclusion
PART II: SPEAK UP
Confident Communication
6: Find your confidence
7: Body language from a box
8: A voice that flows like honey
9: Bad English - good for business
10: Understand and be understood
PART III: INSPIRE ACTION
Connected Communication
11: The key to happiness
12: We're all connected (or not)
13: Creating a safe environment
14: Human skills that build connection
15: Connecting online - the new netiquette
PART IV: UNMUTE
16: Unmuting yourself
17: Unmuting your organization
Unmuted Resources
Endnotes
Acknowledgements
About the Author
Index
