
Communicating for Success
Description
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This fully updated third edition focuses on the key communication competencies recommended by the National Communication Association, including verbal and nonverbal communication, listening, interpersonal communication and conflict resolution, group and organizational communication, public speaking, leadership, and the roles of social media, technology, culture, gender, and ethics in communication. With a vibrant and engaging design, this volume is packed with applied features including practical scenarios and examples, key terms, discussion questions, sample activities, learning objectives, and more. A concentrated focus on the influence of communication on careers in business, education, and healthcare is highlighted in a two-page career spread at the end of each chapter and takes lessons beyond the classroom. New features in this edition include a greater focus on public speaking in the workplace; emphasis on demographic and behavioral factors in audience analysis; and increased discussion of issues of social justice and equity.
Online resources for instructors include PowerPoint slides and an Instructor's Manual with guidance on how to use the book's activities in both in-person and online courses. They are available at www.routledge.com/9781032161723.
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Persons
Tony L. Kroll is Professor of Communication Studies at Dallas College.
Bonnie R. Creel is retired from a teaching career at Texas Christian University, and Tarrant County College.
Content
System requirements
File format: PDF
Copy-Protection: Adobe-DRM (Digital Rights Management)
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