Reimagining the Human Service Relationship

Preface Acknowledgments Part I. The Human Service Relationship 1. From the Iron Cage to Everyday Life, by Jaber F. Gubrium Part II. Service User Perspectives 2. Professional Intervention from a Service User Perspective, by Tone Alm Andreassen 3. Expertise and Ambivalence in User-Focused Human Service Work, by Margaretha Järvinen 4. Flipping the Script: Managing and Reimagining Outpatient Addiction Treatment, by E. Summerson Carr 5. Service Users' Negotiated Identity in a Social Enterprise and the Opportunity for Reflection in Action, by Eve E. Garrow 6. Between Control and Surrender in Terminal Illness, by Geraldine Foley and Virpi Timonen Part III. Professional Work 7. New Relations Between "Professionals" and Disabled Service Users, by Per Koren Solvang 8. The Use of Elder-Clowning to Foster Relational Citizenship in Dementia Care, by Karen-Lee Miller and Pia Kontos 9. Managing the Complexity of Family Contact in Child Welfare, by Tarja Pösö 10. Risk, Trust, and the Complex Sentiments of Enacting Care, by Amanda Grenier and Cristi Flood 11. "Civil Disobedience" and Conflicting Rationalities in Elderly Care, by Signe Mie Jensen and Kaspar Villadsen Part IV. Reimagined Service Relationships 12. Mental Health Self-Knowledge: Crossing Borders with Recovery Colleges and Tojisha Kenkyu, by Tom Shakespeare and Rachael Collins 13. Tension and Balance in Teaching "The Patient Perspective" to Mental Health Professionals, by Erik Eriksson and Katarina Jacobsson 14. Reimagining the Doctor-Patient Relationship, by Ian Greener 15. Who's Who and Who Cares? Personal and Professional Identities in Welfare Services, by Marian Barnes 16. Border Work: Negotiating Shifting Regimes of Power, by Janet Newman Contributors Index