Introduction to Knowledge Management
1st Edition
Published on 25. June 2012
183 pages
978-1-136-39240-5 (ISBN)
Description
This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies.
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.
Reviews / Votes
"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.
"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Product notice
Reflowable
File size
2,30 MB
ISBN-13
978-1-136-39240-5 (9781136392405)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
04/2016
1st Edition
Routledge
€215.41
Shipment within 10-20 days
Book
07/2003
1st Edition
Butterworth-Heinemann
€71.80
Shipment within 15-20 days
Persons
Todd R. Groff
Content
Chapter 1 Introducing KM; Chapter 2 Personal KM; Chapter 3 Capture and Corroborate; Chapter 4 Organize and Secure; Chapter 5 Analyze and Collaborate; Chapter 6 Storytelling and Knowledge Transfer; Chapter 7 Systems Thinking; Chapter 8 Harnessing Metcalfe's Law: Utility = Nodess 2; Chapter 9 3D Communication; Chapter 10 Building in Knowledge Exchange; Chapter 11 Developing KM Strategies; Chapter 12 The Ethics of KM; Chapter 13 Metrics and Taming Wicked Problems; Chapter 14 Careers in KM;
