Stop the Shift Show
Description
- Determining your managerial style and avoiding common mistakes
- Building trust with your team to create a positive work culture
- Motivating employees to perform at their best and go above and beyond
- Developing effective coaching techniques to help team members grow and improve
- Creating a sense of purpose and ownership among employees to foster a high-performing team
- Overcoming common challenges in managing hourly workers, such as turnover and scheduling issues
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Content
Part 1: Preparing to Manage for Top Performance
Chapter 1: The Manager's Role in the Shift Show
Chapter 2: What Kind of Manager are You?
Chapter 3: Understanding Your Team & Increasing Your Influence
Part 2: Building Your Top-Performing Team
Chapter 4: Designing Your Culture
Chapter 5: Operationalizing Your Culture
Chapter 6: Staffing Part 1: Attracting Top Performers
Chapter 7: Staffing Part 2: Identifying Top Performers
Part 3: Coaching for Top Performance
Chapter 8: 30-Second Leadership
Chapter 9: Coaching in the Green & Yellow
Chapter 10: Coaching in the Blue
Chapter 11: Coaching in the Red
Chapter 12: Putting 30-Second Leadership to Work
Part 4: Maintaining Top Performance
Chapter 13: Motivating Your Team
Chapter 14: Measuring Performance & Satisfaction
Chapter 15: Final Thoughts
Acknowledgements
About the Author
Index
