The Trusted Advisor Fieldbook

A practical guide to being a trusted advisor for leaders in anyindustry In this hands-on successor to the popular book The TrustedAdvisor, you'll find answers to pervasive questions about trustand leadership--such as how to develop business with trust,nurture trust-based relationships, build and run a trustworthyorganization, and develop your trust skill set. This pragmaticworkbook delivers everyday tools, exercises, resources, andactionable to-do lists for the wide range of situations a trustedadvisor inevitably encounters. The authors speak in concrete termsabout how to dramatically improve your results in sales,relationship management, and organizational performance. Your success as a leader will always be based on the degree towhich you are trusted by your stakeholders. Each chapter offersspecific ways to train your thinking and your habits in order toearn the trust that is necessary to be influential, successful, andknown as someone who makes a difference. * Self-administered worksheets and coaching questions provideimmediate insights into your current business challenges * Real-life examples demonstrate proven ways to "walk thetalk" * Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, andyou'll be someone who earns trust quickly, consistently, andsustainably--in business and in life.