Communication Miracles at Work

How to connect better with coworkers, clients, staff members, and bosses-for less stress and more success. Communication Miracles at Work is about achieving a higher level of connectedness and understanding with co-workers, managers, staff members, and clients. Developed out of Matthew Gilbert's experience as a communication consultant, manager, facilitator-and employee-it reveals the relationship-building skills that result in workplace harmony and better results. It covers topics including:

• Corporate culture and how it enhances or hinders the ability of people to get along
• The role of stress in ineffective communication
• Issues of gender in talking and listening
• How to use good communication in everyday situations

Readers are carefully guided toward seeing their own personal obstacles around communicating, and are given effective tools to make almost any workplace encounter an opportunity for personal growth. This book is for anyone who wants to have a better day-to-day experience at work, from those just entering the workforce to managers and CEOs. "What we have in corporate America is a failure to communicate. Communication Miracles at Work offers practical, effective strategies to get us all on the same wavelength." -Bob Rosner, author of The Boss's Survival Guide "If people in the workplace could practice the values espoused in this book, the world would be a better place." -Susan Campbell, PhD, author of Getting Real