
BTEC Level 2 Technical Diploma Digital Technology Learner Handbook with ActiveBook
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Content
- Front Cover
- Contents
- How to use this book
- Chapter 1: Set Up and Configure Technology Systems
- A: Install, configure and test hardware in a computer system to meet user requirements
- A1: Types of internal computer hardware components
- A2: Types of computer peripherals
- A3: Connectors and ports
- A4: Network devices and connection processes
- B: Install, configure and test software in computer systems and mobile devices to meet user requirements
- B1: Functions of an operating system
- B2: Types of operating system
- B3: Software programs and their purpose
- B4: Common application software features and functions
- B5: Setup and configuration of mobile devices
- C: Apply appropriate security measures to computer systems and mobile devices
- C1: Safety measures
- C2: Security and backup procedures
- Work Focus
- Hands On
- Ready for work?
- Chapter 2: Exploring Current and Emerging Technologies
- A: Explore current and emerging technologies and their purpose
- A1: Mobile technology
- A2: Intelligent computer
- A3: Internet of Things (IoT)
- A4: Cloud technology
- B: Investigate how an organisation uses technology to meet its needs
- B1: Why organisations invest in technology
- B2: The types of technology that organisations use
- B3: How organisations assess if technology has met their needs
- Work Focus
- Hands On
- Ready for work
- Chapter 3: Security Protection and Risk Management
- A: Security threats and system vulnerabilities
- A1: Internal threats
- A2: External threats
- A3: Changing and evolving threats
- A4: Vulnerabilities
- B: Methods used to secure computer systems and data
- B1: Software- and hardware-based protection
- B2: Physical security
- C: Legal requirements and IT security policies and procedures
- C1: Legal requirements
- C2: IT security policies and procedures
- Getting ready for assessment
- About the assessment
- Top tips
- Command words
- Sample questions and answers
- Chapter 4: Working as an IT Support Technician
- A: Explore the processes and procedures used by IT support technicians
- A1: Types of service support
- A2: Functions and tasks carried out by IT support technicians
- A3: Processes and procedures used by IT support technicians
- A4: IT support technician tasks
- B: Carry out IT support technician tasks using a range of skills
- B1: Using fault diagnosis and logging procedures
- B2: Resolving technical problems
- B3: Skills and behaviours required when working as an IT service technician
- C: Report on the work carried out as IT support technician, reviewing own practice
- C1: Recording findings on common errors and system faults
- C2: Reviewing information
- C3: Reviewing your practice
- Work Focus
- Hands On
- Ready for work?
- Chapter 5: IT Service Solutions
- A: Analysing the IT needs of organisations
- A1: IT service life cycle
- A2: The purpose of organisations
- B: IT systems used by organisations
- B1: Software and hardware
- B2: Connecting IT systems and transferring data
- C: IT service delivery
- C1: Service identification
- C2: Recommend an IT service solution
- D: Impact and implications of an IT service delivery solution
- D1: Reviewing a solution
- D2: Benefits and limitations of a proposed IT solution
- Getting ready for assessment
- About the assessment
- Sitting the assessment
- Understanding the activities
- Sample questions and answers
- Chapter 6: Database Tools and Techniques
- A: Use data collection methods to gather data from a range of sources
- A1: The purpose of databases
- A2: Data collection methods
- B: Use database tools to design, create and test a simple relational database
- B1: Design a simple relational database
- B2: Create a simple relational database
- B3: Use a test plan to test a relational database
- C: Apply techniques to analyse and present data to different audiences
- C1: Use techniques to analyse data
- C2: Use techniques to present data
- Work Focus
- Hands On
- Ready for work?
- Chapter 7: Digital Applications Development
- A: Develop skills to produce a digital application for an organisation's purpose
- A1: Uses of digital applications
- A2: Digital content systems
- A3: Content management
- B: Create a user interface design
- B1: Usability
- B2: User experience
- B3: User interface design
- C: Create and test a digital application for an organisational purpose
- C1: Planning the application
- C2: Creating a digital application
- C3: Testing applications
- Work Focus
- Hands On
- Ready for work?
- Chapter 8: Network Technologies and Applications
- A: Understand protocols and applications used in networking
- A1: Understand components and applications used in networking
- A2: Explore network topologies, standards and protocols
- A3: Understand network applications and software
- B: Develop a secure network
- B1: Configure a network following a given plan
- B3: Apply network security
- C: Review and troubleshoot a network solution
- C1: Review a network solution
- C2: Troubleshoot a given network
- Work Focus
- Hands On
- Ready for work?
- Chapter 9: Organisational Data Systems
- A: Manipulate data to produce reports for a range of audiences
- A1: Data analysis techniques to investigate, collect, cleanse and manipulate data
- A2: Data manipulation
- A3: Use of big data
- A4: Big data analytics and analysis
- B: Produce a dashboard solution to meet an organisational need
- B1: Visualisation tools and techniques
- B2: Interface design for data
- C: Produce an organisational data maintenance schedule
- C1: Data management
- C2: Data integrity and cleansing
- Work Focus
- Hands On
- Ready for work?
- Chapter 10: Organisational Uses for Digital Media Systems
- A: Explore current digital media systems
- A1: Explore uses of digital media systems
- A2: Evaluate the purpose and effectiveness of multichannel solutions
- A3: Issues with media content management
- B: Develop a multichannel digital media system enhancement for organisational use
- B1: Plan for content
- B2: Prepare prototypes
- B3: Develop a multichannel solution
- B4: Consider legal and ethical constraints
- C: Review the functionality and impact of a multichannel product
- C1: Test functionality and features
- C2: Analytics and impact
- C3: User feedback
- Work Focus
- Hands On
- Ready for work?
- Chapter 11: Installing and Maintaining Networks
- A: Understand network management tools and systems
- A1: Network management
- A2: Network documentation
- B: Implement network management procedures
- B1: Configuration options
- B2: Maintenance activities
- C: Use enabling network technologies
- C1: Ethical hacking in support of network management, penetration testing and firewalls
- C2: The Internet of Things (IoT)
- C3: Bring your own device (BYOD) management
- C4: Business value of cloud technologies
- C5: Considering different cloud types
- Work Focus
- Hands On
- Ready for work?
- Answers
- Glossary
- Index
- Back Cover
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