BTEC Level 2 Technical Diploma Digital Technology Learner Handbook with ActiveBook
1st Edition
Published on 13. October 2017
416 pages
978-1-292-19652-7 (ISBN)
Description
Packed with practical activities and planning support to help you deliver these exciting new qualifications.A complete unit-by-unit course companion for learners.Helps prepare learners for specific job roles.Includes Hands on and Ready for Work? features to develop practical skills.Assessment practice activities and dedicated Getting Ready for Assessment sections support preparation for assignments, tasks and external tests.Covers the units required for all three pathways in the Diploma in Digital TechnologyAlso covers units included in the Cerficate in IT SupportYour Learner Handbook also includes an ActiveBook (a digital version of the Learner Handbook) - ideal for revision and reforcement of key skills.The ActiveBook is available to buy separately and a range of institutional site licences are also available.
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Other editions
Additional editions
Ian Gibson | Bernadette Fishpool | Mark Fishpool
BTEC Level 2 Technical Diploma Digital Technology Learner Handbook with ActiveBook
Book
11/2017
Pearson Education Limited
€44.47
Shipment within 10-20 days
Content
- Front Cover
- Contents
- How to use this book
- Chapter 1: Set Up and Configure Technology Systems
- A: Install, configure and test hardware in a computer system to meet user requirements
- A1: Types of internal computer hardware components
- A2: Types of computer peripherals
- A3: Connectors and ports
- A4: Network devices and connection processes
- B: Install, configure and test software in computer systems and mobile devices to meet user requirements
- B1: Functions of an operating system
- B2: Types of operating system
- B3: Software programs and their purpose
- B4: Common application software features and functions
- B5: Setup and configuration of mobile devices
- C: Apply appropriate security measures to computer systems and mobile devices
- C1: Safety measures
- C2: Security and backup procedures
- Work Focus
- Hands On
- Ready for work?
- Chapter 2: Exploring Current and Emerging Technologies
- A: Explore current and emerging technologies and their purpose
- A1: Mobile technology
- A2: Intelligent computer
- A3: Internet of Things (IoT)
- A4: Cloud technology
- B: Investigate how an organisation uses technology to meet its needs
- B1: Why organisations invest in technology
- B2: The types of technology that organisations use
- B3: How organisations assess if technology has met their needs
- Work Focus
- Hands On
- Ready for work
- Chapter 3: Security Protection and Risk Management
- A: Security threats and system vulnerabilities
- A1: Internal threats
- A2: External threats
- A3: Changing and evolving threats
- A4: Vulnerabilities
- B: Methods used to secure computer systems and data
- B1: Software- and hardware-based protection
- B2: Physical security
- C: Legal requirements and IT security policies and procedures
- C1: Legal requirements
- C2: IT security policies and procedures
- Getting ready for assessment
- About the assessment
- Top tips
- Command words
- Sample questions and answers
- Chapter 4: Working as an IT Support Technician
- A: Explore the processes and procedures used by IT support technicians
- A1: Types of service support
- A2: Functions and tasks carried out by IT support technicians
- A3: Processes and procedures used by IT support technicians
- A4: IT support technician tasks
- B: Carry out IT support technician tasks using a range of skills
- B1: Using fault diagnosis and logging procedures
- B2: Resolving technical problems
- B3: Skills and behaviours required when working as an IT service technician
- C: Report on the work carried out as IT support technician, reviewing own practice
- C1: Recording findings on common errors and system faults
- C2: Reviewing information
- C3: Reviewing your practice
- Work Focus
- Hands On
- Ready for work?
- Chapter 5: IT Service Solutions
- A: Analysing the IT needs of organisations
- A1: IT service life cycle
- A2: The purpose of organisations
- B: IT systems used by organisations
- B1: Software and hardware
- B2: Connecting IT systems and transferring data
- C: IT service delivery
- C1: Service identification
- C2: Recommend an IT service solution
- D: Impact and implications of an IT service delivery solution
- D1: Reviewing a solution
- D2: Benefits and limitations of a proposed IT solution
- Getting ready for assessment
- About the assessment
- Sitting the assessment
- Understanding the activities
- Sample questions and answers
- Chapter 6: Database Tools and Techniques
- A: Use data collection methods to gather data from a range of sources
- A1: The purpose of databases
- A2: Data collection methods
- B: Use database tools to design, create and test a simple relational database
- B1: Design a simple relational database
- B2: Create a simple relational database
- B3: Use a test plan to test a relational database
- C: Apply techniques to analyse and present data to different audiences
- C1: Use techniques to analyse data
- C2: Use techniques to present data
- Work Focus
- Hands On
- Ready for work?
- Chapter 7: Digital Applications Development
- A: Develop skills to produce a digital application for an organisation's purpose
- A1: Uses of digital applications
- A2: Digital content systems
- A3: Content management
- B: Create a user interface design
- B1: Usability
- B2: User experience
- B3: User interface design
- C: Create and test a digital application for an organisational purpose
- C1: Planning the application
- C2: Creating a digital application
- C3: Testing applications
- Work Focus
- Hands On
- Ready for work?
- Chapter 8: Network Technologies and Applications
- A: Understand protocols and applications used in networking
- A1: Understand components and applications used in networking
- A2: Explore network topologies, standards and protocols
- A3: Understand network applications and software
- B: Develop a secure network
- B1: Configure a network following a given plan
- B3: Apply network security
- C: Review and troubleshoot a network solution
- C1: Review a network solution
- C2: Troubleshoot a given network
- Work Focus
- Hands On
- Ready for work?
- Chapter 9: Organisational Data Systems
- A: Manipulate data to produce reports for a range of audiences
- A1: Data analysis techniques to investigate, collect, cleanse and manipulate data
- A2: Data manipulation
- A3: Use of big data
- A4: Big data analytics and analysis
- B: Produce a dashboard solution to meet an organisational need
- B1: Visualisation tools and techniques
- B2: Interface design for data
- C: Produce an organisational data maintenance schedule
- C1: Data management
- C2: Data integrity and cleansing
- Work Focus
- Hands On
- Ready for work?
- Chapter 10: Organisational Uses for Digital Media Systems
- A: Explore current digital media systems
- A1: Explore uses of digital media systems
- A2: Evaluate the purpose and effectiveness of multichannel solutions
- A3: Issues with media content management
- B: Develop a multichannel digital media system enhancement for organisational use
- B1: Plan for content
- B2: Prepare prototypes
- B3: Develop a multichannel solution
- B4: Consider legal and ethical constraints
- C: Review the functionality and impact of a multichannel product
- C1: Test functionality and features
- C2: Analytics and impact
- C3: User feedback
- Work Focus
- Hands On
- Ready for work?
- Chapter 11: Installing and Maintaining Networks
- A: Understand network management tools and systems
- A1: Network management
- A2: Network documentation
- B: Implement network management procedures
- B1: Configuration options
- B2: Maintenance activities
- C: Use enabling network technologies
- C1: Ethical hacking in support of network management, penetration testing and firewalls
- C2: The Internet of Things (IoT)
- C3: Bring your own device (BYOD) management
- C4: Business value of cloud technologies
- C5: Considering different cloud types
- Work Focus
- Hands On
- Ready for work?
- Answers
- Glossary
- Index
- Back Cover
