
PHR and SPHR Professional in Human Resources Certification Complete Review Guide
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Content
- Intro
- PHR® and SPHR® Human Resources Certification Complete
- About the Author
- Acknowledgments
- Contents
- Introduction
- Part I PHR®
- Chapter 1 Business Management
- Required Knowledge
- Mission, Vision, and Values
- Types of Organizational Structures
- Legislative and Regulatory Processes
- Ethical and Professional Standards
- Corporate Governance and Compliance
- Business Elements
- Products, Competition, and Culture
- Technology to Support HR Activities
- Qualitative and Quantitative Methods and Tools
- Communication Skills and Strategies
- Change Management Theory, Methods, and Application
- Uncertainty and Unclear Situations
- Risk Management Techniques
- Exam Essentials
- Responsibilities
- Assess the General Business Environment
- Communicate Values
- Data Analysis and Organizational Strategy
- Exam Essentials
- Summary
- Review Questions
- Chapter 2 Talent Planning and Acquisition (PHR® Only)
- Required Knowledge
- Talent Planning Activities and Concepts
- Hiring Talent
- Retaining Talent
- Integrating and Onboarding Talent
- Assessing the Effectiveness of Talent Planning and Acquisition
- Exam Essentials
- Responsibilities
- Federal Laws and Organizational Policies
- Sourcing Methods and Techniques
- Talent Acquisition Life Cycle
- Exam Essentials
- Summary
- Review Questions
- Chapter 3 Learning and Development (PHR® Only)
- Required Knowledge
- Laws and Regulations
- Learning and Development Theory
- Techniques
- Employee Retention Concepts and Applications
- Exam Essentials
- Responsibilities
- Provide Consultation
- Implement and Evaluate Career Development and Training Programs
- Contribute to Succession Planning
- Exam Essentials
- Summary
- Review Questions
- Chapter 4 Total Rewards (PHR® Only)
- Required Knowledge
- Compliance
- Plans and Policies
- Methods
- Exam Essentials
- Responsibilities
- Ensuring Compliance
- Developing and Implementing Benefits Programs
- Communication and Workforce Training
- Managing Payroll Information
- Exam Essentials
- Summary
- Review Questions
- Chapter 5 Employee and Labor Relations
- Required Knowledge
- General Practices, Laws, and Procedures
- Corporate Culture
- Safe and Secure Workplace
- Exam Essentials
- Responsibilities
- Legal Requirements
- Fostering and Cultivating Strong Employee Relations
- Implementing and Supporting Workplace Risk Management Programs
- Managing Labor Relations
- Exam Essentials
- Summary
- Review Questions
- Part II SPHR®
- Chapter 6 Leadership and Strategy
- Required Knowledge
- Mission, Vision, and Values
- Strategic Planning Process
- Business Elements of an Organization
- Tools for Measuring, Evaluating, and Analysis
- Exam Essentials
- Responsibilities
- Development of a Strategic Plan
- Measuring and Evaluating Outcomes
- Exam Essentials
- Summary
- Review Questions
- Chapter 7 Talent Planning and Acquisition (SPHR® Only)
- Required Knowledge
- Planning
- Selection and Retention
- Due Diligence and Assessments
- Exam Essentials
- Responsibilities
- Evaluate and Forecast Organizational Needs
- Recruitment Strategies
- Strategies for Engagement and Cultural Integration
- Exam Essentials
- Summary
- Review Questions
- Chapter 8 Learning and Development (SPHR® Only)
- Required Knowledge
- Training Program Design and Development
- Training and Facilitation Techniques
- Exam Essentials
- Responsibilities
- Develop and Evaluate Training Strategies
- Succession Planning
- Employee Retention Strategies and Practices
- Exam Essentials
- Summary
- Review Questions
- Chapter 9 Total Rewards (SPHR® Only)
- Required Knowledge
- Compensation Strategies and Philosophy
- Methods
- Benefit Program Strategies
- Exam Essentials
- Responsibilities
- Conducting a Needs Assessment
- Analyze and Evaluate Compensation Strategies
- Analyze and Evaluate Benefit Strategies
- Exam Essentials
- Summary
- Review Questions
- Chapter 10 Employee Relations and Engagement
- Required Knowledge
- Employee Relations
- Strategies for a Safe and Secure Workplace
- Exam Essentials
- Responsibilities
- Engagement Strategies
- Safety and Security Strategies
- Effective Labor Strategies
- Exam Essentials
- Summary
- Review Questions
- Appendix Answers to Review Questions
- Chapter 1: Business Management
- Chapter 2: Talent Planning and Acquisition (PHR® Only)
- Chapter 3: Learning and Development (PHR® Only)
- Chapter 4: Total Rewards (PHR® Only)
- Chapter 5: Employee and Labor Relations
- Chapter 6: Leadership and Strategy
- Chapter 7: Talent Planning and Acquisition (SPHR® Only)
- Chapter 8: Learning and Development (SPHR® Only)
- Chapter 9: Total Rewards (SPHR® Only)
- Chapter 10: Employee Relations and Engagement
- Index
- Advert
- EULA
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