Dealing with the Tough Stuff

Foreword by Douglas Reeves ix Acknowledgments xiii About the Authors xv Introduction xvii PART ONE Working with Students 1 ONE Responding to Student Conflicts 3 Recognize Student Conflicts 4 Mediate Student Conflicts 6 Address Bullying 14 Resolve Student-Teacher Conflicts 23 TWO Understanding and Preventing Student Misbehavior 27 Discuss Discipline with Your Staff 29 Review Discipline Data 39 Make Connections 40 THREE Dealing with Student Discipline 45 Review Your Referrals 47 Engage Your Students 49 Work with Your Students 55 FOUR Conducting Investigations 61 Manage Your Investigation 62 Address Postdiscipline Concerns 72 PART TWO Working with Adults 79 F I V E Creating and Maintaining Parent Partnerships 81 Build a Foundation 82 Involve Parents 88 Keep the Focus on the Student 92 Go Above and Beyond 95 S I X Facilitating Parent Conferences 99 Before the Conference 100 During the Conference 103 After the Conference 108 SEVEN Navigating Staff Communication 111 Guide Conversations 112 Focus on Behaviors, Not Attitudes 124 Tend the Grapevine 126 EIGHT Building Capacity 129 Maintain a Focus on Deep Learning 130 Provide Support for Collaborative Teams 140 Develop Other Leaders 150 CONCLUSION: Beyond the Tough Stuff 153 References 157 Index 161