97 Things Every Engineering Manager Should Know

Name: 97 Things Every Engineering Manager Should Know | Collective Wisdom from the Experts
Brand: O'Reilly
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Collective Wisdom from the Experts

Camille Fournier(Author)

O'Reilly (Publisher)

Published on 21. November 2019

296 pages

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978-1-4920-5085-8 (ISBN)

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Content

Intro
Copyright
Table of Contents
Chapter 1. Advanced PeopleOps-One-on-One Retrospectives
Marcus Blankenship
Apply What You Already Know
What If You're Not the Boss?
What Kinds of Things Can Be Changed About a 1:1 Meeting?
Do You Wait Too Long to Consider a Change?
Grandma's Ham
Chapter 2. Answer These 10 Questions to Understand Whether You're a Good Manager
Cate Huston
Can You Take a Week Off?
Can Problems Be Handled Without You?
Does Your Team Deliver Consistently?
Do People Tell You What They Think?
Do People on the Team Treat Each Other Well?
Is the Team Self-Improving?
Can You Give People Who Report to You Meaningful, In-Depth Feedback?
What Kinds of Things Can You Delegate?
Who Is Taking on Bigger Roles?
Can You Take on Work Outside of Your Immediate Scope?
Do Your Peers Value Your Perspective and Come to You for Advice?
Chapter 3. Avoiding Traps in Manager READMEs
Camille Fournier
Chapter 4. Building Effective Roadmaps
Travis Donia
What Impact Will This Have on Users?
How Will We Measure Impact?
What Are Our Strategic Objectives?
What Are We Willing to Give Up?
What Are We Testing and What Mistakes Are We Comfortable Making?
How Will These Features Roll Out?
Chapter 5. Busy Isn't Better
Colleen Johnson
Chapter 6. Career Conversations as an Engineering Manager
Raquel Vélez
Chapter 7. Career Development for Startup Engineers
Josh Tyler
Chapter 8. Communicating with Executives
Travis Kimmel
Chapter 9. Communication as Craft
Patrick Pena
Chapter 10. Connect "The What" to "The Why"
Jeremy Wight
Constantly Reinforce The Why
Chapter 11. Continuous Kindness
Nik Knight
Chapter 12. Culture Is What You Do When the Unexpected Happens
Ines Sombra
Chapter 13. Dealing with Uncertainty
Mathias Meyer
Chapter 14. Define Your Culture Before It Defines Itself
Mike Pappas
Chapter 15. Delivering Feedback
Jennifer Dyni
Start with Frameworks
Attune with Improv
Follow Up
The Results
Chapter 16. Developing Communication Patterns
Travis Donia
Chapter 17. Distributed Teams Are Founded on Explicit Communication Channels
Juan Pablo Buriticá
Chapter 18. Do Less, Lead More
Katie Womersley
Chapter 19. Don't Be the S--- Umbrella
Jeff Foster
Chapter 20. Don't Elevate the Means Beyond the End
Seth Dobbs
Chapter 21. Don't Look for A Players
Lisa van Gelder
Chapter 22. Don't Just Evaluate Candidates on Skills
Jay Signorello
Chapter 23. Engineering Productivity
Camille Fournier
Chapter 24. Like This? Really?
Dave Mangot
The Funnel
The Coding Test
Closing the Deal
Chapter 25. Everyone Can Lead with Leverage
Steve Heller
How ICs Can Exert Leverage
Communication Is an Essential Tool for Providing Leverage
Chapter 26. Fire Them!
Mike Fisher
Chapter 27. The First Two Questions to Ask When Your Team Is Struggling
Cate Huston
How Do I Create Clarity?
How Do I Create Capacity?
OK, Now What?
Chapter 28. The Five Whys of Organizational Design
Kellan Elliott McCrea
Get Curious
Some Common Discoveries Along the Way
Chapter 29. Focus on Growth to Improve Employee Engagement
Amy Rich
What Is a Professional Development Plan?
Chapter 30. Followership
Jason Wong
Models of Followership
Practical Application
Conclusion
Chapter 31. Forecasting with Less Effort and More Accuracy
Matthew Philip
Chapter 32. The Four Layers of Communication in a Functional Team
Cate Huston
The Mission
The Strategy
The Tactics and Process
The Execution
Other Ways to Define Team Communication
Chapter 33. The Four-Letter Word That Makes My Blood Boil
Marcus Blankenship
What If You're Not Saying It, But You're Hearing It?
Lullaby Language
How I Learned to Stop the Conversation
Now It's Your Turn
Chapter 34. Friday Wins and a Case Study in Ritual Design
Kellan Elliott-McCrea
Chapter 35. Get Deployment Right on Day One
James Turnbull
Building That Deployment System
Everyone Should Be Able to Deploy
Deployment Should Be Automatic and Continuous
Deployment FTW
Chapter 36. Good Process Is Evolved, Not Designed
Will Larson
How to Evolve Process
Why Good People Make Bad Process
Chapter 37. A Good Standup
Camille Fournier
Chapter 38. Ground Rules in Meetings
Lara Hogan
Chapter 39. Help Yourself to Better One-on-Ones
Vrashabh Irde
Bring an Agenda
Talk About and Build Career Goals
Talk About How You Are Feeling
Agree on a Format
Hold Your Manager Accountable
Give Feedback
Push Back Hard Against Cancellation/Postponing
Chapter 40. How Do Individual Contributors Get Stuck?
Camille Fournier
Chapter 41. How to Be Discerning Without Being Invalidating
Akash Bhalla
Being Realistic
The Danger of Being Too Realistic
Adapting to a New Role
Chapter 42. How to Conduct an Autonomy-Support Meeting
Matthew Philip
Chapter 43. How to Help Your New Grad Engineer Navigate Work
Kaya Thomas
Chapter 44. How to Share Decisions for Strong Execution
Katie Womersley
But This All Takes So.Tediously.Long
Chapter 45. Improve Your Decision Making with Mental Models
Mathias Meyer
Chapter 46. Interviewing Engineers: Going Beyond Technical Skills
Alicia Liu
Chapter 47. Introduce an Engineering Ladder
Lisa van Gelder
1. Communicate the Why
2. Get Your Team to Define the Levels Themselves
3. Communicate the How-How Will It Be Implemented?
4. Try It Out!
5. Review
6. Use for Real
7. Make It a Living, Breathing Document
Chapter 48. Leadership Is About Responsibility, Not Authority
Seth Dobbs
Chapter 49. Leading Through Rapid Change Is Normal
Yvette Pasqua
Time Phase
Chapter 50. Making Your New Team Feel Like a Team
Camille Fournier
Chapter 51. Manage Complexity with Diversity
Mike Fisher
Chapter 52. Management Is a Different Set of APIs
Raquel Vélez
Chapter 53. Manager Handoffs
Lara Hogan
Chapter 54. Managers and Culture
Arjun Anand
Manager Training
Failure as a Rite of Passage
Keeping Things Professional
Conflict Resolution
Coming to Terms with Your Skills
Chapter 55. Monuments and Hamburgers
Travis Donia
Chapter 56. Navigating the Bumpy Road from Engineer to Manager
Jean Hsu
Self: Keep a Log
Internal: Find Peer Support
External: Work with a Coach
Chapter 57. The New Way to Manage by Walking Around
Yvette Pasqua
Chapter 58. Not Everyone Wants to Be a People Manager
Jesse Anderson
Chapter 59. On Accountability
Jason Wong
Chapter 60. On the Elusiveness of Time in Tracking Progress
Mathias Meyer
Chapter 61. Onboard People, Not Technology
Marcus Blankenship
A Leadership Smell
Onboarding Is Leading
How Long Should This Take?
Chapter 62. Onboarding Beyond Codelabs
Jean Hsu
First Impression
Onboarding Buddy
Powerful Questions to Build Alignment
Chapter 63. Own the Narrative
Adam Baratz
Chapter 64. The Path to Change: Facts and Feelings
Mary Lynn Manns
Chapter 65. People Leave Bad Managers, Not Bad Jobs-Right?
Nik Knight
Chapter 66. Performance Is an Ongoing Conversation
Ines Sombra
Event-Based Behavior
Systemic Behavior
Chapter 67. Physician, Heal Thyself!
Jeff Foster
Chapter 68. Political Capital and the Favor Economy
Brian Fitzpatrick
Chapter 69. Prioritize Building Relationships with Your Peers
Rocio Delgado
How Do You Do That?
Chapter 70. Priority Exceptions
Beau Lebens
What New Thing Is Happening?
What Existing Thing Is Being Delayed?
Why Is the New Thing More Important?
How Did This Come About?
Timeline
Chapter 71. The Product Manager's Concerns
Travis Donia
Users
Money
Time
Impact
Bugs
Chapter 72. Projects for Which Agile Is Inappropriate
Ron Lichty
Chapter 73. Reconciliation Loops
Kevin Stewart
Chapter 74. "Remote"
Silvia Botros
The Team
The Effects of Human Laziness
Hiring, Diversity, and Inclusion
Chapter 75. Risk Budgets: Five Choices Between Your Team and Failure
Cris Concepcion
Chapter 76. Safety First!
Lisa van Gelder
Chapter 77. Scale Communication Through Writing
Saul Diez-Guerra
Chapter 78. Scaling Management by Giving Up Control
Ned Rockson
Chapter 79. Six Tips for a New Manager
Akash Bhalla
1. Be a Zero
2. Learn to Say "Yes"
3. Learn to Say "No"
4. Have One-on-Ones
5. Stay (Relatively) Technical
6. Let Go
Chapter 80. Stop Your Team from Bikeshedding, and Saying "Bikeshedding"
Ian Nowland
Chapter 81. Taking On Inclusion
Jason Wong
Chapter 82. Team Stability Matters
Bill Horvath
Why?
A Possible Solution to Pressure
Chapter 83. Three Questions to Avoid, and Three Questions to Ask During an Interview
Lorezn Cheung
Chapter 84. Three Ways to Be the Manager Your Report Needs
Duretti Hirpa
Lesson One: One-on-Ones
Lesson Two: Follow Through
Lesson Three: Avoid Causing Anxiety
Chapter 85. To Code or Not to Code
Ben Edmunds
Chapter 86. Transparency Takes More Than an Open Door
Seth Dobbs
A Better Way
Chapter 87. The Triangle of Self-Organization
Andy Brandt
The Triangle in Context
Conclusion
Chapter 88. Trust Is a Powerful Leadership Tool
Seth Dobbs
Chapter 89. Using Six-Page Documents to Close Decisions
Ian Nowland
Why Documents?
Document Structure, Tone, and Format
Getting the Body Down to Six Pages
Meeting Structure
Chapter 90. WELCOME, {HUMAN}!-Writing Onboarding READMEs
Cris Concepcion
Chapter 91. What I Wished I Knew Before I Started Managing a Remote Team
Cris Concepcion
Chapter 92. Why a Good Boss Likes It When People Complain
Cate Huston
Chapter 93. Why You Can't Manage Humans Like They're Software
Cate Huston
Chapter 94. Why Your Programmer Just Wants to Code
Marcus Blankenship
People Are Shaped by Environment
The First Suggestions Matter-A Lot
The Bigger the Idea, the Bigger the Risk
Feedback About Ideas Shapes Behavior
What's Your Onboarding Teaching?
What Is Your Real Culture?
Chapter 95. Willpower of Leadership
Mike Fisher
Chapter 96. Yes, Code Wins Arguments. But Why? And How to Be Polite About It
Joe Dunn
Chapter 97. Your Job Is Not to Be Liked
Lachlan Holmes
Contributors
Adam Baratz
Akash Bhalla
Alicia Liu
Amy Rich
Andy Brandt
Arjun Anand
Beau Lebens
Ben Edmunds
Bill Horvath
Brian Fitzpatrick
Camille Fournier
Cate Huston
Colleen Johnson
Cris Concepcion
Dave Mangot
Duretti Hirpa
Ian Nowland
Ines Sombra
James Turnbull
Jason Wong
Jay Signorello
Jean Hsu
Jeff Foster
Jennifer Dyni
Jeremy Wight
Jesse Anderson
Joe Dunn
Josh Tyler
Juan Pablo Buriticá
Katie Womersley
Kaya Thomas
Kellan Elliott-McCrea
Kevin Stewart
Lachlan Holmes
Lara Hogan
Lisa van Gelder
Lorezn Cheung
Marcus Blankenship
Mary Lynn Manns
Mathias Meyer
Matthew Philip
Mike Fisher
Mike Pappas
Ned Rockson
Nik Knight
Patrick Pena
Raquel Vélez
Rocio Delgado
Ron Lichty
Saul Diez-Guerra
Seth Dobbs
Silvia Botros
Steve Heller
Travis Donia
Travis Kimmel
Vrashabh Irde
Will Larson
Yvette Pasqua
Index
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97 Things Every Engineering Manager Should Know

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