Libraries in the Twenty-First Century

- Acknowledgements - Figures and tables - Introduction - Chapter outline - Part 1: Library and information agencies in the twenty-first century: case studies - Chapter 1: The evolving public library - The public library mission - Services offered and staff required - Public library collections - Library facilities - Cataloguing and processing of material - Funding of public libraries and their relationship to state and local government - Trends and issues for public libraries - Conclusion - Chapter 2: Teacher librarians and the school library - The learning and teaching context of school libraries - The school library mission - Standards for school libraries - The role of the teacher librarian - Information literacy in schools - Collection development in school libraries - Information services to students and teachers - The school library website and school intranet - Conclusion - Chapter 3: Higher education libraries - Mission of higher education libraries - Policy and regulation - Student population - Learning and teaching - Quality assurance - Resource sharing - Research - Academic publishing - Workforce planning - Higher education libraries in regional Australia: a case study - Conclusion - Chapter 4: Special libraries and information services - Special libraries in Australia - Competencies of special librarians - Core competencies - Professional competencies - Personal competencies - 'Sees the big picture' - 'Seeks out challenges and capitalizes on new opportunities' and 'Thinks creatively and innovatively; seeks new or "reinvents opportunities' - 'Remains flexible and positive in a time of continuing change' - 'Presents ideas clearly; negotiates confidently and persuasively' and 'Communicates effectively' - 'Creates partnerships and alliances' - Law libraries - Parliamentary libraries - Challenges for special libraries - Conclusion - Chapter 5: National, state and territory libraries: information for the nation - National & State Libraries Australasia (NSLA) - Collections: building and preserving - Digital collecting and preservation - Access to collections and information services - Australia's national infrastructure - Libraries Australia: national access to forty million resources - PictureAustralia - Other collaborative resource discovery services - Relationship with public libraries - Development of digital collections for national access - Supporting research at the national level - National planning: Peak Bodies Forum and a national agenda - Delivering services to users in the twenty-first century - Part 2: Library and information services in the twenty-first century - Chapter 6: Creating desire: bringing the library client and the librarian together - Information seekers and their information needs - Motivating the information seeker - Communication and the reference interview - Ensuring successful librarian¿user interaction - Reference service in different library settings - Future of librarian¿user interaction - Conclusion - Chapter 7: Information sources - Internet directories - Search engines - Bibliographies - Indexing and abstracting databases - 'Ready reference' information sources - Almanacs and yearbooks - Encyclopedias - Dictionaries - Biographical sources - Geographical sources - Directories of organisations - Government publications - Audiovisual materials - Evaluation of sources - Conclusion: the future of information sources - Chapter 8: Current issues in library collecting - Libraries and collection management policy - Libraries and other collecting agencies - Collection assessment - Selection of library resources - Suppliers and subscription agents - Cooperative collecting - Digital collections, including e-journals - The 'big deal' and consortia - Institutional repositories - Care of library material - Special collections - Deselection - Space and stor