Change Management in Cities
An International Comparison of Initializing and Success Factors
2nd Edition
Published on 16. November 2011
392 pages
978-3-8448-7187-6 (ISBN)
Description
Since the 1990s, communism has fallen, apartheid has been dismantled, and technological innovation has transformed the world.
How have cities dealt with the impact of these and other changes?
John Endres interviewed city managers, consultants, councillors and staff from cities in South Africa, New Zealand, the United States and Germany to find out. In eight well-structured case studies, he describes successes and failures, obstacles and solutions, and links his empirical observations back to the literature on Change Management.
Throughout, he makes use of an innovative behavioral model of change in individuals and organizations. The model helps to explain why managing change can be one of the greatest headaches for leaders in organizations - and also provides suggestions on how to make change work better.
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John Endres
Change Management in Cities
An International Comparison of Initializing and Success Factors
Book
04/2008
2nd Edition
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