
The Technology Change Book
Description
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How do you make sure you deliver? The key is to get people to use technology correctly. Technology is a tool. If you can't harness the power of the people in your organization to use that tool correctly, you've lost. Authors Tricia Emerson and Mary Stewart, lifetime change professionals, posed a question to themselves and their colleagues: What do you wish you had known when you started your toughest technology project? The result is The Technology Change Book.
The tools in this book will help you:
- Build a case for change.
- Learn how to build a change team and create a change plan.
- Communicate effectively.
- Measure behavior change and react appropriately.
More details
Content
- Cover
- Contents
- Preface
- Foreword
- Acknowledgements
- Section 1: The Case for Change
- What's Your Problem?
- The Best Board Pitch Ever
- How to Budget Like a Winner
- How Will You Know Whether It Worked?
- Crickets
- Section 2: The Team and the Plan
- It's Elementary...
- Lead From the Ground Up
- Do We Really Need a Sponsor?
- The Best and the Best
- You Complete Us
- Get Onto My Cloud
- Disruption Preparedness
- Look for the Union Label
- Chunk It
- The Window
- Target Behaviors
- "As Is "Is Essential to Your "To Be"
- The Beauty Is in the Details
- The Center of the Universe
- Section 3: The Build
- Too Much of a Good Thing
- On a Role
- Try Our New Flavor: Intuitive Vanilla
- How Do You Learn to Use a Cloud?
- Failing to Learn
- Don't Forget the Steady State
- Super Users, Super Stars
- Don't Just Communicate
- Need to Know Basis
- The Toolmaker's Children
- Hot Potato Is a Kid's Game
- Ain't Nothin' Like the Real Thing Baby
- Section 4: The Delivery
- Five Stars
- Stimulus, Response
- Measure and React
- Lights. Camera. Action.
- Failure Is Not an Option
- Get the Context Right
- Sweat the Small Stuff
- Help! I Need Somebody
- It's Alive
- Step UpT
- About the Authors
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