
It's Not All About Me, Revised and Updated Edition
Description
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- Establishing time constraints for interactions
- Accommodating nonverbals
- Altering your rate of speaking
- Eliciting sympathy or assistance
- Suspending your ego
- Validating others
- Asking the right questions
- Connecting with a quid pro quo
- Giving gifts
- Managing expectations
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File format: ePUB
Copy protection: Adobe-DRM (Digital Rights Management)
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