Talk Less, Say More
Three Habits to Influence Others and Make Things Happen
Published on 8. October 2009
176 pages
978-0-470-54965-0 (ISBN)
Description
Talk Less, Say More is a revolutionary guide to 21st centurycommunication skills to help you be more influential and makethings happen in our distracted, attention-deficit world. It'sloaded with specific tips and takeaways to ensure that you're fullyheard, clearly understood, and trigger positive responses in anybusiness or social situation.
It's the first book to deliver a proven method to master thecore leadership skill of influence. Talk Less, Say More lays out apowerful 3-step method called Connect, Convey, Convince (R) andguides you in how to use these habits to be more influential. Thissuccinct book solves your modern communication issues in today'sdemanding, distracted world at a time when interaction skills areplummeting.
Communication is the single greatest challenge in businesstoday. It takes just 3 habits to conquer it. Talk Less, SayMore will help you achieve more with less. Less wordiness. Lesstune-out. Less frustration. You'll gain more time. More positiveoutcomes. More rewarding relationships.
Reviews / Votes
"Talk Less, Say More has become an integral part of oursales training program. In today's manufacturing environment, oursales engineers must be able to quickly gain mind share of ourcustomers, deliver the appropriate messages, and win new business.Talk Less, Say More provides the communication tools critical forsuccess." --Dana Fritz, Manager, Global Sales Training RockwellAutomation "Talk Less, Say More is the answer to become aneffective communicator. Connie's principles can be employedimmediately to improve both your personal and businessinteractions." --Terry Bauer, Corporate Director of Sales ExecutionReinhart FoodServiceMore details
Other editions
Additional editions
Book
10/2009
Wiley
€24.00
Shipment within 10-20 days
Person
Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award-winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.
Content
Introduction Connect-Convey-Convince®.
1 CONNECT Managing Attention.
10 Signs You May Be a Weak Connector.
CHAPTER ONE Why Connect?
CHAPTER TWO Stay in Their Moment.
CHAPTER THREE Frontload.
CHAPTER FOUR Goldilocks Candor.
Connect Review and Action Plan.
2 CONVEY Managing Information.
10 Signs You May Be a Weak Conveyor.
CHAPTER FIVE Why Convey?
CHAPTER SIX The Eyes Trump the Ears.
CHAPTER SEVEN Talk in Triplets.
CHAPTER EIGHT Tell Stories.
Convey Review and Action Plan.
3 CONVINCE Managing Action.
10 Signs You May Be a Weak Convincer.
CHAPTER NINE Why Convince?
CHAPTER TEN Sound Decisive.
CHAPTER ELEVEN Transfer Ownership.
CHAPTER TWELVE Adjust Your Energy.
Convince Review and Action Plan.
Putting It All Together.
About the Author.
Acknowledgments.
Index.
