
Middle Management in Academic and Public Libraries
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Conflict resolution. Professional development. Budget cuts. Mentoring and performance evaluations. Time management. Diversity and workplace culture. All of these topics-as well as many others-represent challenges for library middle managers. This unique resource provides the key insight needed to successfully advance a middle management career to the highest levels in librarian administration.
Middle Management in Academic and Public Libraries examines managerial topics such as the balance of authority and responsibility as viewed by middle managers, views of middle managers engaged as youth services librarians, collaboration efforts between public and technical services, integrating modern technologies into library services, and recommended career ladder steps. Each of the 20 contributors shares his or her specific expertise, resulting in an engaging compilation of great depth and breadth containing the "pearls of wisdom" that an aspiring middle manager needs in an academic or public library setting.
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Persons
Content
Acknowledgments
PART I: MANAGING AND MANAGING PEOPLE
1. The Balance of Authority and Responsibility in Middle Management
Aline Soules
2. Managing New Managers or Supervisors in the Public Library
Bernadine Goldman
3. Managing the Performance of People Who Do Not Report to You
Dorothy C. Lockaby
4. Youth Services Librarians as Middle Managers: An Overview
Kim Becnel
PART II: CREATING A LEADERSHIP DEVELOPMENT PROGRAM
5. The Penn State University Libraries Administrative Leadership Development Program: A Proposal
Matthew J. Wayman, Billie E. Walker, and John D. Shank
PART III: MANAGING CROSS COLLABORATIONS
6. Working Together: Public and Technical Services Perspectives
Mary Krautter and Christine Fischer
7. Caught in the Middle: Managing Competing Expectations
Jamie P. Kearley and Deborah McCarthy
8. Middle Management on the Tenure Track: A Delicate Balance
Dorothy Ormes and Liz Miller
PART IV: MANAGING CHANGES IN LIBRARY SERVICES
9. Managing Changing Reference Services in Public Libraries
Donna Bachowski
10. Social Media and the Middle Manager
Lynette Schimpf
11. Managing the Previously Vacant Position
Kathryn Yelinek
PART V: DEVELOPING MANAGERIAL SKILLS
12. Career Ladders in Public Library Branch Management
Chad Lubbers
13. Performance Evaluations as Motivation and Training Opportunities
Christina Torbert
14. Hiring and Firing: Basic Practices for Public Services Middle Managers in Academic Libraries
Lee Twombly
15. Project Management in Libraries: An Overview for Middle Managers
Debra Lucas
Index
About the Editor and Contributors
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