
Engineering and Technology Management Tools and Applications
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Content
- Intro
- TOC
- Preface
- 1. Introduction
- 1.1 History of Management
- 1.2 Terms and Definitions
- 1.3 Management Characteristics and Functions and Traditional Management Versus Modern Management
- 1.4 Engineering and Technology Management Challenges and Skill Requirements
- 1.5 Useful Information on Engineering and Technology Management
- 1.5.1 Books
- 1.5.2 Professional Organizations
- 1.5.3 Journals
- 1.6 Scope of the Text
- 1.7 Problems
- References
- 2. Organizing and the Human Element
- 2.1 Introduction
- 2.2 The Components of Organizing and Guidelines for Planning an Organization
- 2.3 Organizational Charts and Basic Relationships in Organizational Structures
- 2.4 Centralization and Decentralization of Organizations, Span of Control, and Delegation
- 2.5 Methods of Organization
- 2.5.1 Organization by Product
- 2.5.2 Organization by Function
- 2.5.3 Organization by Product
- 2.5.4 Organization by Territory
- 2.5.5 Matrix Organization
- 2.6 Functions of an Engineering Department and Guidelines for Organizing a New Engineering Department
- 2.7 Characteristics and Needs of an Engineer, Routes for an Engineer to Obtain Management Positions, and Transition of an Engine
- 2.8 An Engineering Manager's Qualities and Activities
- 2.9 Motivating Others and Analyzing Team Characteristics
- 2.10 Committees and Staff Meetings
- 2.11 Displacing Managers and an Organization Size-Efficiency Model
- 2.11.1 An Organization Size-Efficiency Model
- 2.12 Problems
- References
- 3. Tools for Making Effective Engineering and Technology Management Decisions
- 3.1 Introduction
- 3.2 Discounted Cash Flow Analysis
- 3.2.1 Compound Interest and Present Value
- 3.2.2 Uniform Periodic Payment Amount and Present Value
- 3.3 Depreciation Analysis
- 3.3.1 Method I
- 3.3.2 Method II
- 3.3.3 Method III
- 3.4 Decision Trees
- 3.5 Optimization Techniques
- 3.5.1 Lagrangian Multiplier Method
- 3.5.2 Linear Program Method
- 3.6 Learning Curve Analysis
- 3.7 Fault Tree Analysis
- 3.8 Forecasting
- 3.8.1 Forecasting Types and Time Horizons
- 3.8.2 Forecasting Steps, Methods, and Technique Selection Factors
- 3.8.3 Simple Average
- 3.8.4 Exponential Smoothing
- 3.9 Problems
- References
- 4. Project Selection and Management
- 4.1 Introduction
- 4.2 Terms and Definitions
- 4.3 Types of Information Required for Evaluating a Project
- 4.4 Project Selection Models
- 4.4.1 Benifit-Cost Ratio Model
- 4.4.2 Disman Model
- 4.4.3 Pacifico Model
- 4.4.4 Mottley and Newton Model
- 4.4.5 Calculated-Risk Model
- 4.4.6 Sobelman Model
- 4.4.7 Manley Model
- 4.4.8 Profitability Index Model
- 4.4.9 Relative Worth Index Model
- 4.4.10 Dean-Sengupta Model
- 4.4.11 Net Income Present Value Model
- 4.5 Need for Project Management, Project Organization Life Cycle Phases, and Project Management Functions and Procedure Characte
- 4.6 Project Manager Responsibilities, Qualifications, Selection and Reporting
- 4.7 Project Management Methods
- 4.7.1 PERT Steps
- 4.7.2 CPM Steps
- 4.7.3 CPM/PERT Symbols
- 4.7.4 Essential Formulas and Network Critical Path Determination
- 4.7.5 CPM Advantages and Disadvantages
- 4.8 Project Management Benifits, Obstacles to Achieve Benifits, and Project Management
- 4.9 Problems
- References
- 5. Management of Engineering Design and Product Costing
- 5.1 Introduction
- 5.2 Design Types and Approach
- 5.3 Expectations from a Design Department and Product Design-Related Area Requiring Decisions
- 5.4 Engineering Design Manpower and Tasks and Qualities of a Design Engineer
- 5.5 Design Reviews and Design Review Team, Team Chairperson, and Questions
- 5.6 Engineering Drawing Types, Uses, and Guidelines for Drafting Managers When Producing Original Drawings with Computer-Aided D
- 5.7 Reasons and a Procedure for Product Costing
- 5.8 Product Life Cycle Costing
- 5.8.1 Cost Estimation Models
- 5.9 New Product Pricing
- 5.9.1 Product Pricing Model
- 5.10 Problems
- References
- 6. Management of Proposals and Contract
- 6.1 Introduction
- 6.2 Technical Proposal Types, Higher-Level Management Considerations in Proposal Development, and a Proposal Development Procedu
- 6.3 Proposal Components and Format and RFP
- 6.4 Classifications, Layout, and Benifits and Drawbacks of Engineering Specifications
- 6.5 Contact Provisions, Contract Type Determining Factors, and Contract Types
- 6.6 Engineering Contract Documents and Contractor Selection Factors
- 6.7 Contract Negotiation Approach and Negotiator's Characteristics
- 6.8 Mathematical Models for Contracting
- 6.9 Problems
- References
- 7. Creativity and Innovation
- 7.1 Introduction
- 7.2 Creativity and Invention Definitions, Classifications of Inventions, and Factors in Creativity
- 7.3 Creativity Climate, Ways and Guidelines to Develop Creativity, and Creative Problem-Solving Processes
- 7.4 Types of Barriers to Creative Thinking, Management Barriers to Creativity, and Innovation Prevention Reasons
- 7.5 Individual Creative Person, Engineer, and Manager Characteristics
- Attributes of a Manager of Creative People
- and a Noncrea
- 7.6 New Idea Generation, Presentation, Evaluation, and Elimination
- 7.6.1 New Idea Generation
- 7.6.2 New Idea Presentation
- 7.6.3 New Idea Evaluation
- 7.6.4 New Idea Elimination
- 7.7 Creativity Methods
- 7.7.1 Group Brainstorming Method
- 7.7.2 Checklist Method
- 7.7.3 CNB Method
- 7.7.4 Gordon Method
- 7.7.5 Forced-Relationships Method
- 7.7.6 Single-Person Method
- 7.7.7 Attribute-Listing Method
- 7.7.8 And-Also Method
- 7.7.9 Tear-Down Approach
- 7.8 Problems
- References
- 8. Concurrent Engineering
- 8.1 Introduction
- 8.2 Concurrent Engineering Objectives and Basic Principles
- 8.3 Applying the Concurrent Engineering Concept
- 8.3.1 Concurrent Engineering Concept Introduction-
- 8.4 Concurrent Engineering Team and Associated Areas
- 8.4.1 Concurrent Engineering Team Formation
- 8.4.2 Concurrent Engineering Team Plan
- 8.4.3 Concurrent Engineering Team Charter
- 8.4.4 Concurrent Engineering Team Leadership and Mento's Role
- 8.4.5 Team Management and Limitations
- 8.4.6 Good Concurrent Engineering Team Characteristics
- 8.5 Concurrent Engineering Process-Related Methodologies and Techniques
- 8.6 Useful Concurrent Engineering Guidelines and Guidelines for Handling Conflicts in the Concurrent Engineering Environment
- 8.7 Concurrent Engineering Advantages, Savings Due to Concurrent Engineering, and Its Risks
- 8.8 Problems
- References
- 9. Value Engineering
- 9.1 Introduction
- 9.2 Value Engineering Terms and Definitions
- 9.3 Value Engineering Objectives and Reasons for the Unnecessary Cost and for Not Having a Value Engineering Program
- 9.4 Determining the Need for a Value Engineering Program
- 9.5 Value Engineering Phases
- 9.5.1 Team Selection Phase
- 9.5.2 Information Collection Phase
- 9.5.3 Brainstorming Phase
- 9.5.4 Alternative Evaluation Phase
- 9.5.5 Alternative Development Phase
- 9.5.6 Recommendation Phase
- 9.5.7 Implementation Phase
- 9.6 Application of Value Engineering to New Products-Related Factors and Value Engineering Techniques
- 9.7 Management Responsibilities to the Value Engineering Program, Test for Value Questions, and Poor Value Factors
- 9.8 Value Engineer's Functions and Characteristics and Value Engineering-Related Savings and Benefits
- 9.9 Problems
- References
- 10. Reverse Engineering
- 10.1 Introduction
- 10.2 Reverse Engineering Terms and Definitions
- 10.3 Reverse Engineering Objectives, Clone-Surrogate Reverse Engineering, and Basic Considerations
- 10.4 Reverse Engineering Method
- 10.5 Reverse Engineering Documentation
- 10.6 Software Reversing Engineering
- 10.6.1 Software Reverse Engineering Tasks and Tools
- 10.6.2 Software Reverse Engineering Application Areas and Project Selection
- 10.6.3 Software Reverse Engineering Benefits, Difficulties, and Related Pointers
- 10.7 Reverse Engineering-Related Court Cases and Laws
- 10.8 Reverse Engineering Team and Tips for Success
- 10.9 Tradional and Reverse Engineering Design Processes and Future Reverse Engineering Challenges
- 10.10 Problems
- References
- 11. Configuration Management
- 11.1 Introduction
- 11.2 Configuration Management Terms and Definitions
- 11.3 Types of Product Changes and Their Reasons During Design and Production
- 11.4 Reasons for and Objectives of Having a Configuration Management System
- 11.5 Configuration Management Plan and Disciplines
- 11.5.1 Identification
- 11.5.2 Control
- 11.5.3 Configuration Status Accounting
- 11.6 Configuration Management Organization
- 11.6.1 Configuration Control Board
- 11.7 Configuration Manager Responsibilities and Qualities
- 11.8 Successful Configuration Management Characteristics and Guidelines for Controlling Products' Configuration and Documentatio
- 11.9 Symptoms of Ineffective Application of Configuration Management
- 11.10 Software Configuration Management
- 11.11 Problems
- References
- 12. Total Quality Management
- 12.1 Introduction
- 12.2 TQM-Related Terms and Definitions
- 12.3 TQM and Traditional Quality Assurance Program Versus TQM
- 12.4 TQM Principles and Components
- 12.5 Deming's Approach to TQM
- 12.6 TQM Methods and Techniques
- 12.6.1 Cause-and-Effect Diagram
- 12.6.2 Pareto Diagram
- 12.6.3 Quality Function Deployment (QFD)
- 12.6.4 Hoshin Kanri (Quality Policy Deployment)
- 12.6.5 Check Sheets
- 12.7 Facts About TQM-Related Organizational Changes and Barriers to TQM Success
- 12.8 Problems
- References
- 13. Maintenance Management
- 13.1 Introduction
- 13.2 Maintenance Management Term and Definitions
- 13.3 Maintenance and Maintenance Engineering Objectives and Good Maintenance Advantages
- 13.4 Maintenance Department Functions and Organization
- 13.5 An Effective Maintenance Management Approace, Maintenance Program Effectiveness Evaluation Questions for Managers, and Main
- 13.6 Effective Maintenance Management Elements
- 13.6.1 Maintenance Policy
- 13.6.2 Data-Recording System
- 13.6.3 Work Order
- 13.6.4 Job Planning
- 13.6.5 Preventive Maintenance
- 13.6.6 Material Control
- 13.7 Performance Measurement Indexes
- 13.7.1 Index I
- 13.7.2 Index II
- 13.7.3 Index III
- 13.7.4 Index IV
- 13.7.5 Index V
- 13.7.6 Index VI
- 13.7.7 Index VII
- 13.7.8 Index VIII
- 13.7.9 Index IX
- 13.7.10 Index X
- 13.7.11 Index XI
- 13.7.12 Index XII
- 13.7.13 Index XIII
- 13.8 Problems
- References
- 14. Warranties, Ethics, and Legal Factors
- 14.1 Introduction
- 14.2 Reasons for the Warranty Needs and Basic Options to Meet Warranty Obligations
- 14.3 Government, Commerial, and Consumer Warranties
- 14.3.1 Consumer and Government Warranties' Comparison
- 14.3.2 Consumer and Commerical Warranties' Comparison
- 14.4 Warranty Components and Management
- 14.5 Reasons for the Growth in Warranty Claims, Predictions for Warranty Problems in the Futire, and Warranty Cost Estimation Mo
- 14.5.1 Warranty Cost-Estimation Models
- 14.6 Need for Ethics, Ethical Concerns, and an Example of Unethical Behavior
- 14.7 General Guidelines for Wthical Behavior and Etchis Code for Engineers
- 14.7.1 Basic Canons
- 14.7.2 Rules of Practice
- 14.7.3 Obligations
- 14.8 Limitations of Ethics Codes
- 14.9 Product Liability and Patents
- 14.10 Copyrights and Trademarks
- 14.11 Problems
- References
- 15. Reenigineering
- 15.1 Introduction
- 15.2 Reengineering Terms and Definitions
- 15.3 Reengineering Fact and Figures
- 15.4 Reasons for Reengineering and When to Reengineer
- 15.5 Product, Process, and Systems Management Level Reengineering
- 15.6 Reengineering Process
- 15.7 Reengineering Tools and Methodology
- 15.7.1 Reengineering Tools
- 15.7.2 A Business Process-Reengineering Methodology
- 15.8 Reengineering Team and Manpower
- 15.9 Reengineering Guidelines and Product-Reengineering Risks
- 15.10 Reengineering Assumption, Success and Failure Factors, Top Management Reengineering-Related Mistakes, and Reengineering So
- 15.11 Problems
- References
- 16. Information-Technology Management
- 16.1 Introduction
- 16.2 IT Management-Related Facts and Figures
- 16.3 IT Manpower and Its Associated Stress, Sources of Conflict Between Corporate Management and IT Professionals, and IT Produc
- 16.3.1 IT Manpower-Associated Stress
- 16.3.2 Sources of Conflict Between Corporate Management and IT Professionals
- 16.3.3 IT Manpower Productive-Time Estimation
- 16.4 Network Management
- 16.4.1 Software and Resources for Network Management
- 16.5 Client-Server System
- 16.6 Development-Information Engineering Approaches, Program Language Selection, and Benefits and Drawbacks of Software Packages
- 16.7 Human Factors in Information Systems
- 16.8 Problems
- References
- 17. Software Engineering Management
- 17.1 Introduction
- 17.2 Software Facts and Figures
- 17.3 Software Engineering Tasks and Reasons for Software Management to Be Different
- 17.4 Software Engineering Project Management
- 17.4.1 Software Engineering Project Planning
- 17.4.2 Software Engineering Project Organizing
- 17.4.3 Software Engineering Project Staffing
- 17.4.4 Software Engineering Project Directing
- 17.4.5 Software Engineering Project Controlling
- 17.5 Useful Models for Software Engineering Management
- 17.5.1 Basic Effort Estimation Model
- 17.5.2 Basic Development Time Estimation Model I
- 17.5.3 Full-Time-Equivalent Software Maintenance Personal Estimation Model
- 17.5.4 Software Product Development Time Estimation Model II
- 17.5.5 Software Maintenance Cost-Estimation Model
- 17.5.6 Source-Code Readability Index
- 17.5.7 Software Size-Estimation Model
- 17.5.8 Fog Index
- 17.6 Software Engineer's Functions and Skills
- 17.7 Software Engineering Management Standards
- 17.8 Problems
- References
- About the Author
- Index
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