
Advances in Ergonomic Design of Systems, Products and Processes
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Content
- Intro
- Editorial
- Contents
- Part I: Design of Work Systems
- Assessment of the Individual Work Organization During a Service Provision
- 1 Introduction
- 2 Work Analysis: State of Research
- 2.1 Conceptual Classification
- 2.2 Background: Work Analysis
- 3 Method for Evaluating Individual Work Organization
- 3.1 Individual Work Organization
- 3.2 Assessment of the Individual Work Organization
- 3.3 Performance Figures for the Individual Work Organization
- 3.3.1 Efficiency of the Individual Work Organization
- 3.3.2 Effectiveness of the Individual Work Organization
- 4 Conception and Implementation of the Software
- 4.1 Software-Framework
- 4.2 Software Application
- 4.2.1 Dialog Boxes for Interaction
- 4.2.2 Software Functions for Data Collection
- 4.2.3 Software Functions for Data Analysis
- 5 Field Study
- 5.1 Data Sources and Methods of Data Collection
- 5.2 Results
- 6 Conclusion and Prospect
- References
- Assessing and Increasing Innovativeness of SMEs in the Context of Their Demographic Development
- 1 NovaDemo Joint Project Content and Process Description
- 2 Innovativeness Assessment at Individual and Group Level Using the NovaDemo Assessment Tool
- 2.1 Objective and Theoretical Background of the NovaDemo Assessment Tool
- 2.2 Structure of the NovaDemo Assessment Tool
- 2.3 Trialling the NovaDemo Assessment Tool
- 2.4 Results of the NovaDemo Assessment Tool at Individual Level
- 2.5 Results of the NovaDemo Assessment Tool at Group Level
- 3 Increasing Innovativeness at Individual and Group Level with the NovaDemo Training Programme
- 3.1 Objective and Theoretical Background of the NovaDemo Training Programme
- 3.2 Structure of the NovaDemo Training Programme
- 3.3 Description of the NovaDemo Training Programme Sample
- 3.4 Evaluation of the NovaDemo Training Programme
- 4 Summary of the Most Significant Insights of the NovaDemo Joint Project
- References
- The Quality Culture Inventory (QCI): An Instrument Assessing Quality-Related Aspects of Work
- 1 Theoretical Background
- 2 The heiQUALITY Cultures Project: Main Objectives
- 3 Methodology
- 3.1 Systematic Literature Review
- 3.2 International Expert Interviews
- 3.3 Assessment Model of Quality Culture
- 3.4 Quality Culture Inventory (QCI)
- 3.4.1 Structural-Formal Questionnaire
- 3.4.2 Quality Culture Questionnaire
- 4 Main Results of the Pilot Study
- 5 Discussion and Future Prospects
- References
- Team Work and Leadership in an Aging Workforce: Results of an Intervention Project
- 1 Introduction
- 2 Theoretical Background
- 2.1 Age Diversity and Age-Diverse Teams
- 2.2 Age-Differentiated Leadership
- 2.3 Challenges in the Manufacturing Industry
- 3 Objectives of the Project
- 4 Methodological Design
- 4.1 Procedure, Study Design and Sample
- 4.1.1 Objective Job Analysis
- 4.1.2 Survey Among Employees and Leaders
- 4.1.3 Evaluation Design
- 4.1.4 Documentation of Organizational Change
- 4.2 Conceptualization of the Training Intervention
- 5 Selected Results
- 5.1 Impact of Age-Diverse Team Work and Age-Differentiated Leadership
- 5.2 Evaluation of the Training Intervention
- 6 Discussion
- References
- Beneficial Effects of Servant Leadership on Short- and Long-Term Indicators of Employees´ Psychological Health
- 1 Introduction
- 1.1 Servant Leadership
- 1.2 Servant Leadership as a Predictor of Employees´ Psychological Health
- 1.3 The Present Research
- 2 Method
- 2.1 Participants
- 2.2 Measures
- 2.3 Factor Structure
- 2.4 Data Analysis
- 3 Results
- 4 Discussion
- 4.1 Theoretical Implications
- 4.2 Limitations and Suggestions for Further Research
- 4.3 Practical Implications
- References
- Time Management Requirements for Holistic Working Time Organisation
- 1 Need for Employee-Orientated Working Time Organisation
- 2 Holistic Working Time Organisation as a Complex Planning Task
- 3 Input Data for Working Time Organisation
- 3.1 Personnel Requirement Dimensions
- 3.1.1 Quantitative Personnel Requirement
- 3.1.2 Qualitative Personnel Requirement
- 3.1.3 Local Personnel Requirement
- 3.2 Personnel Inventory Dimensions
- 3.2.1 Quantitative Personnel Inventory
- 3.2.2 Qualitative Personnel Inventory
- 3.3 Complex Determination of Personnel Requirement and Personnel Inventory
- 4 Time Management Requirements for Working Time Organisation
- 5 Discussion
- References
- Money Is Not Everything! Or: The Importance of Working Time Characteristics and Appreciation for the Recommendation of One´s O...
- 1 Introduction
- 2 Method
- 2.1 Questionnaire Survey
- 2.2 Expert Interviews
- 3 Results and Discussion
- 3.1 Assets and Drawbacks of Professional Driving
- 3.1.1 Workload, Temporal Working Characteristics and Life-Balance
- 3.1.2 The (Visible) Results of Work
- 3.2 Recommending the Own Driving Profession
- 4 Conclusion
- References
- Analyzing Motivation-Enhancing Features in Work Orders
- 1 Superordinate Context
- 2 Research Questions
- 3 Theoretical Background
- 3.1 Self-Determination Theory
- 3.2 Other Relevant Models and Theories
- 4 Method
- 4.1 Deductive Development of Categories and Manual
- 4.2 Inductive Category Formation and the Training of Coders
- 5 Results
- 5.1 The Sample
- 5.2 Selected Results
- 6 Discussion
- 6.1 Reliability and Validity of Codings
- 6.2 Empirical Evidence
- 6.3 Transferability to Other Contexts
- 7 Next Steps
- References
- Disability for Service in Public Transport Operations: Risk Factors and Interventions
- 1 Problem
- 2 Methods
- 3 Results
- 3.1 Prevalence and Diagnoses of Temporary or Permanent Disabilities for Service
- 3.2 Absenteeism from Work
- 3.3 Time Related Aspects of the Development of Disabilities for Service
- 3.4 Factors Affecting the Development of the Time to Failure
- 4 Discussion and Conclusions
- References
- Approaches to Strengthen Behavioral Prevention in a German Medium-Sized Enterprise
- 1 Introduction
- 2 Methodology
- 2.1 The Five Steps of BBS
- 2.2 Implementation of the BBS in a Medium-Sized Enterprise
- 2.2.1 Safety Assessment
- 2.2.2 Planning and Implementation Phase
- 3 Results
- 4 Discussion
- References
- Recreational Noise: Objective Measurement and Subjective Assessment of Sound Exposures in a Non-professional Symphonic Wind Or...
- 1 Introduction
- 2 Methods
- 2.1 Measurement of Sound Exposures
- 2.2 Audiometry
- 2.3 Subjective Assessments
- 3 Results of the Objective and Subjective Evaluation
- 3.1 Results of the Sound Exposure Measurements
- 3.2 Results of the Audiometric Measurements
- 3.3 Results of the Subjective Evaluation
- 4 Discussion
- 5 Limitations
- 6 Conclusions
- References
- Effects of an Exercise Intervention on Metabolism and Quality of Life in Patients with Diabetes Mellitus
- 1 Introduction
- 2 Materials and Methods
- 3 Results
- 3.1 Changes in the Metabolic Variable HbA1c
- 3.2 SF-12 Questionnaire
- 3.2.1 Comparison Between the Intervention Group and the Waiting Control Group
- 3.2.2 Comparison of the Exercise Intervention Groups
- 3.3 EQ-5 Questionnaire
- 3.3.1 Visual Analogue Scale
- Comparison Between the Intervention Group and the Waiting Control Group
- Comparison of the Exercise Intervention Groups
- 3.3.2 Five Dimensions of Quality of Life
- 4 Discussion
- References
- Part II: Design of Products
- An Integrated Approach of Mental Workload Assessment
- 1 Introduction
- 2 Workload Measurement Methods
- 2.1 Blink Rate
- 2.2 Blink Duration and PERCLOS
- 2.3 Pupil Dilations
- 2.4 Fixation Duration
- 2.5 Nearest Neighbor Index (NNI)
- 3 Experimental Setting
- 4 Data Analysis and Results
- 4.1 NASA-TLX and Performance Parameters
- 4.1.1 Flight Task
- 4.1.2 Mental Rotation
- 4.2 Physiological Data
- 4.3 Detail Examination of Subjects
- 4.3.1 Results of the Clustering Analysis
- 4.3.2 Results of the Detail Examination of all Parameters
- 4.3.3 Development of Coordinate System
- 5 Discussion
- References
- Analysis of Dynamic Performance Data for the Assessment of Cognitive States: Results from Aviation, Assembly Tasks and Maritim...
- 1 Introduction
- 2 The Cognitive Processing Loop as an Explanatory Model for Dynamic Human Performance Data
- 3 Analysis of Eye-Tracking Dynamics in Aviation: Cognitive Coping Strategies
- 4 Eye-Tracking for Assembly Tasks
- 5 Affects and Cognition, Time-Bound Effects in Eye-Tracking
- 6 Discussion
- 7 Outlook
- References
- Effect of Head Inclination on Neck Muscular Activity, Tracking Performance and Subjective Neck Strain: Visual and Biomechanica...
- 1 Introduction
- 1.1 Stress-Strain Functions in Visual and Biomechanical Ergonomics
- 1.2 The Effect of Head Inclination in Physiological Studies
- 1.3 The Effect of Head Inclination at Office Workplaces
- 1.4 Approach of the Present Study
- 2 Methods
- 2.1 The Laboratory Head Tracking Task
- 2.1.1 The Head Tracking Procedures
- 2.1.2 Electromyogram (EMG)
- 2.2 Ergonomic Intervention Field Study with Presbyopic Employees
- 3 Results
- 3.1 Head Tracking Task: Precision, Subjective Strain, Muscular Activity
- 3.2 Computer Work in an Office Field Study
- 4 Discussion
- 4.1 Electrical Activity of Neck Muscles
- 4.2 Tracking Error and Electrical Muscular Activity
- 4.3 Stress-Strain Function for Subjective Strain
- 4.4 General Conclusions
- References
- The Influence of Glasses on the Physiology and Ergonomics in Presbyopic People at Visual Display Workstations: Summary of Thre...
- 1 Introduction
- 2 First Study: Online-Questionnaire
- 2.1 Method
- 2.2 Results
- 3 Second Study
- 3.1 Method
- 3.2 Results
- 4 Third Study
- 4.1 Method
- 4.2 Results
- 5 Discussion
- References
- Display Concepts for the Vehicle
- 1 Assistance Systems for Driver Information
- 1.1 Head-Up Display (HUD)
- 1.1.1 Conventional Head-Up Display (HUD)
- 1.1.2 Contact analogue Head-Up Display (cHUD)
- 1.2 Emissive Projection Display (EPD)
- 1.3 Differences of HUDs and EPDs
- 2 Research Questions
- 2.1 Hypothesis ``Response Time´´
- 2.2 Hypothesis ``Workload´´
- 3 Study in the Driving Simulator: Method
- 3.1 Experimental Setup
- 3.2 Primary Task: Lane Change Task (LCT)
- 3.3 Secondary Task: Landolt Rings
- 3.4 Experimental Procedure
- 4 Data Collection and Statistical Data Analysis
- 4.1 Objective Data
- 4.2 Subjective Data
- 4.3 Statistics: Paired t-Test
- 5 Results
- 5.1 Test Sample
- 5.2 Hit Rate and Response Time
- 5.3 Workload
- 6 Discussion
- References
- User-Centered Design of Font Size and Polarity of Assistance Systems in Production Planning and Control
- 1 Introduction
- 1.1 Cyber-Physical Production Systems
- 1.2 The ProSense Assistance System
- 1.3 User-Centered Design of Font Size and Polarity
- 2 Methods
- 2.1 Participants
- 2.2 Apparatus and Materials
- 2.3 Procedure
- 2.4 Statistical Analysis
- 3 Results
- 4 Discussion
- References
- Measuring Work Environment Factors by Everyone Using Smartphones
- 1 Introduction and Motivation
- 2 Applicability and Examination Results of Applications for Noise Measurement
- 2.1 Sensors, Measures, and Recommendations for Noise Measuring
- 2.2 Studies on the Measurement of Noise Variables by Applications
- 2.3 Test Series for Noise Measuring Using Applications
- 2.3.1 Experimental Design
- 2.3.2 Test Results and Discussion
- 3 Applicability and Examination Results of Applications for Climate Measuring
- 3.1 Sensors, Measures, and Recommendations for Climate Measuring
- 3.2 Studies on the Measurement of Climate Variables by Applications
- 3.3 Test Series for Climate Measuring Using Applications
- 3.3.1 Experimental Design
- 3.3.2 Test Results and Discussion
- 4 Applicability and Examination Results of Applications for Lighting Measuring
- 4.1 Sensors, Measures, and Recommendations for Lighting Measuring
- 4.2 Studies on the Measurement of Lighting Variables by Applications
- 4.3 Test Series for Lighting Measuring Using Applications
- 4.3.1 Experiment Design
- 4.3.2 Test Results and Discussion
- 5 Summary and Outlook
- References
- Integration of Eyetracking-Data into Virtual 3D-Development Tools
- 1 Motivation and Objectives
- 2 Method
- 2.1 Procedural Principle for Transferring 2-Dimensional Eyetracking Coordinates to 3D-Design and Modelling Tools
- 2.2 Determination and Virtual Visualization of a Viewing Distance Between an Eyetracked Test Person and Fixated Targets
- 3 Results
- 4 Discussion and Outlook
- References
- Experimental Comparison of Sidestick Steering Configurations for an Innovative Electric Two-wheel Vehicle
- 1 Project Background and Goals
- 2 General Vehicle and Sidestick Properties
- 3 Sidestick Configurations
- 3.1 Configuration A
- 3.2 Configuration B
- 3.3 Configuration C
- 3.4 Configuration D
- 3.5 Assistance System
- 4 Experimental Design
- 4.1 Simulator Hardware
- 4.2 Simulation Software and Modeling
- 4.3 Operationalization in Terms of Usability Research
- 4.4 Participants and Test Procedure
- 5 Results and Observations
- 6 Discussion and Conclusion
- References
- Development and Evaluation of an Input Method Using Virtual Hand Models for Pointing to Spatial Objects in a Stereoscopic Desk...
- 1 Introduction
- 1.1 Stereoscopic Visualizations and Geographic Information Systems
- 1.2 Stereoscopic Desktop Environments
- 1.3 Virtual Hand Models and Hand Input Devices
- 2 Experimental Study
- 2.1 Design
- 2.2 Participants
- 2.3 Apparatus
- 3 Procedure
- 4 Results
- 4.1 Descriptive Analysis
- 4.2 Analysis of Variance
- 5 Discussion
- 6 Conclusion
- References
- Effects of Pressure and Vibration Stimuli on the Usability of Human-Machine Systems
- 1 Introduction
- 1.1 Motivation and Significance
- 1.2 Basic Thoughts
- 2 State of the Art: Tactile Displays
- 2.1 Tactile Belts
- 2.2 Pressure Stimuli
- 2.3 Recommendations and Summary
- 3 Test Bench Development
- 3.1 Concept Creation
- 3.2 Final Draft and Realization
- 4 Experimental Studies
- 4.1 Test Conditions and Task
- 4.2 Results
- 5 Discussion and Conclusion
- References
- Force-Matching. A New Approach to Determine Action Forces for the Ergonomic Evaluation in Automotive Industry
- 1 Introduction
- 2 Study Methodology
- 2.1 Force-Matching
- 2.2 Subjects
- 2.3 Test Objects
- 2.4 Measuring Devices and Set-Up
- 2.5 Procedure
- 2.6 Analysis
- 3 Results
- 3.1 General Results
- 3.2 Force-Level Related Results
- 3.3 Individual-Related Results
- 4 Discussion
- 5 Conclusion
- References
- Part III: Design of Processes
- Boundary Management as a Crucial Success Factor for Flexible-Mobile Work, Demonstrated in the Case of Home Office
- 1 Introduction and Central Questions
- 2 Theoretical Principles and Disambiguation
- 2.1 Flexible-Mobile Work Incl. Home Office as a New Style of Working
- 2.2 Boundary Theory, Boundary-Types, Boundary-Management and Boundary-Work-Tactics
- 3 Methodical Approach
- 3.1 The Distinction of Boundary-Types in Case of Working in Home Office
- 3.2 Health and Productivity of Boundary-Types When Working in Home Office
- 3.3 Type-Specifically Boundary-Tactics
- 4 Results
- 4.1 The Distinction of Boundary-Types in Case of Working in Home Office
- 4.2 Boundary-Type-Specifically Loads in Case of Working in Home Office
- 4.3 Application of Type-Specifically Boundary-Tactics
- 5 Discussion, Recommendation and Prospect
- 5.1 Summary and Methodological Reflection
- 5.2 Recommendation for Action and Organization Based on Presented Results
- 5.3 Conclusion and Prospect
- References
- Interdisciplinary Collaboration
- 1 Background
- 2 Methods
- 2.1 Study 1: Qualitative Pilot Study
- 2.2 Study 2: Expert Survey
- 2.3 Study 3: Employee Survey
- 3 Results
- 3.1 Competence Model for Interdisciplinary Collaboration
- 3.2 Comparison of Required and Actual Competence Levels
- 4 Discussion
- Appendix A (Fig.2)
- Appendix B (Tables1 and 2)
- References
- Simulation-Based Scheduling and Risk Assessment of Complex Projects Under Uncertainty
- 1 Introduction
- 2 Background and Related Work
- 3 Personnel-Integrated Simulation Model
- 4 Industry Case Studies
- 4.1 Simulation of a Knowledge Intensive Engineering Service Project in the Chemical Industry
- 4.2 Simulation of a Complex New Product Development Project in the Metal Processing Industry
- 5 Conclusions
- References
- Empowering Corporate Ageing Management by Interconnecting Existing Data: A Case Study from the German Automotive Industry
- 1 Introduction
- 2 Approach
- 3 Findings
- 3.1 The Findings in the Spheres of Activity
- 3.2 Interconnection across Spheres of Activity
- 3.3 Thematic Focus
- 4 Results
- 4.1 The FIT Model
- 4.2 The Performance Indicator Matrix
- 4.2.1 Operative Indicators
- 4.2.2 FIT Indicators
- 4.3 Additional Components
- 4.3.1 Manual for Managers
- 4.3.2 Further Components
- 5 Discussion and Outlook
- References
- Consequences of Line Balancing of an Assembly Line on the Health, Satisfaction and Performance Indicators of Assembly Line Wor...
- 1 Introduction
- 2 Empirical Findings
- 3 Methods
- 4 Results
- 5 Discussion
- References
- Sustainable Effects of Simulator-Based Training on Eco-Driving
- 1 Introduction
- 1.1 Hypothesis and Variables
- 2 Methods
- 2.1 Participants
- 2.2 Simulation
- 2.3 Procedure
- 3 Results
- 3.1 Training Potential
- 3.2 Long-term Training Effects
- 3.3 Transfer Effects
- 4 Discussion
- 5 Conclusions and Outlook
- References
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