
Human to Human Selling
Description
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In our increasingly digitized and fast-paced world, human relationships are often strained-sales relationships even more so. Today's buyers are better informed, more sophisticated, and more transactional. As a result, sales professionals must navigate new challenges as they seek to develop meaningful relationships with these sometimes elusive buyers. In Human To Human Selling, sales strategist Adrian Davis details how sales professionals and the people who manage them can increase sales performance while developing strategic relationships with their customers. Bringing sales professionals out of the Industrial Age adversarial model of sales into the "Age of Business Reformation," Human To Human Sellingpresents a step-by-step process for building symbiotic relationships with buyers-connections that are both mutually rewarding and emotionally fulfilling and lead to the "right-fit" customer.
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Content
- Cover
- Title Page
- Copyright
- Dedication
- Contents
- Acknowledgments
- Introduction
- Part One: Human-to-Human Selling: Getting Engaged
- Chapter 1 Follow the Buying Cycle
- Chapter 2 Phase One: Awareness
- Chapter 3 A-SALE and A STORY
- Chapter 4 Phase Two: Assessment
- Chapter 5 Phase Three: Apprehension
- Chapter 6 Phase Four: Action
- Chapter 7 Phase Five: Adoption
- Part Two: Redefining Customer Relationships: From Adversarial to Human
- Chapter 8 A Brief History of Customer Relationships
- Chapter 9 Shifting Your Focus
- Chapter 10 Selling to Humans: The Five Stages of Relationship Development
- Part Three: The Human-to-Human Enterprise: Growing Up
- Chapter 11 The Human-to-Human Enterprise Lifecycle: The Five Stages of Company Development
- Chapter 12 The Winners' Quadrant
- Chapter 13 The Way Forward
- About the Author
- Resources
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Copy protection: Watermark-DRM (Digital Rights Management)
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