Business Process Management Workshops
BPM 2011 International Workshops, Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I
Published on 25. January 2012
LXII, 482 pages
978-3-642-28108-2 (ISBN)
Description
LNBIP 99 and LNBIP 100 together constitute the thoroughly refereed proceedings of 12 international workshops held in Clermont-Ferrand, France, in conjunction with the 9th International Conference on Business Process Management, BPM 2011, in August 2011.
The 12 workshops focused on Business Process Design (BPD 2011), Business Process Intelligence (BPI 2011), Business Process Management and Social Software (BPMS2 2011), Cross-Enterprise Collaboration (CEC 2011), Empirical Research in Business Process Management (ER-BPM 2011), Event-Driven Business Process Management (edBPM 2011), Process Model Collections (PMC 2011), Process-Aware Logistics Systems (PALS 2011), Process-Oriented Systems in Healthcare (ProHealth 2011), Reuse in Business Process Management (rBPM 2011), Traceability and Compliance of Semi-Structured Processes (TC4SP 2011), and Workflow Security Audit and Certification (WfSAC 2011).
In addition, the proceedings also include the Process Mining Manifesto (as an Open Access Paper), which has been jointly developed by more than 70 scientists, consultants, software vendors, and end-users.
LNBIP 99 contains the revised and extended papers from BPD 2011, BPI 2011 (including the Process Mining Manifesto), BPMS2 2011, CEC 2011, ER-BPM 2011, and edBPM 2011.
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Florian Daniel | Kamel Barkaoui | Schahram Dustdar
Business Process Management Workshops
BPM 2011 International Workshops, Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I
Book
01/2012
1st Edition
Springer
€85.59
Shipment within 7-9 days
Content
- Intro
- Title
- Foreword
- Preface
- Table of Contents
- 7th International Workshop on Business Process Design (BPD 2011)
- Towards Classification Criteria for Process Fragmentation Techniques
- Introduction
- Definitions
- Classification Criteria for Fragmentation Techniques
- What Input Is Given to the Fragmentation
- Why Is the Process Model Fragmented
- When Is the Fragmentation Performed in the Process Model Lifecycle
- Who Performs the Fragmentation
- What Output Results from the Fragmentation
- Which Fragmentation Criteria Are Realized
- Where Is the Fragmentation Performed in the Process Model
- How Is the Fragmentation Performed
- Discussion
- Elicitation and Completion of the Classification Criteria
- Application of the Classification Criteria to the State of the Art
- Conclusions
- References
- Harmonization of Business Process Models
- Introduction
- Process Harmonization
- Level of Harmonization
- Harmonization Metrics
- Empirical Studies
- Case Descriptions
- Identified Factors
- Relation between Factors and Level of Harmonization
- Related Work
- Conclusions
- References
- A Blended Workflow Approach
- Introduction
- Blended Workflow
- Flexibility
- Compliance
- Dependences
- Workflow Specification Qualities
- Workflow Instances Synchronisation
- Related Work
- Conclusions
- References
- Role Assignment in Business Process Models
- Introduction
- Modeling Foundation
- Organizational Meta-model
- Automatic Role Assignment Based on the Hidden Markov Model
- Hidden Markov Model Inference
- Building Hidden Markov Model
- Calculating Role Assignment Probability Matrix
- Assignment Demonstration
- Related Work
- Conclusion
- References
- RAL: A High-Level User-Oriented Resource Assignment Language for Business Processes
- Introduction
- Resource Management Capabilities of BPMN 2.0
- RAL (Resource Assignment Language)
- Application of RAL. Examples
- Related Work
- Conclusions and Future Work
- References
- $f$QDF: A Design Framework for $fine-granular$ QualityControl of Business Process Outcomes
- Introduction
- Case Study Overview: Document Processing Service (DPS)
- Our Approach: fQDF
- Quality Specification
- Product Breakdown Structure (PBS)
- Quality Breakdown Structure (QBS)
- Process Breakdown Structure (PrBS)
- Methodology for Applying fQDF
- Implementation and Discussion on the Benefits of Solution
- Comparison with Related Work
- Conclusion
- References
- 7th International Workshop on Business Process Intelligence (BPI 2011)
- Definition and Validation of Process Mining Use Cases
- Introduction
- Related Work
- Approach
- Use Cases
- Discovery
- Conformance Checking
- Enhancement - Extension - Organizational Perspective
- Enhancement - Extension - Time Perspective
- Enhancement - Extension - Case Perspective
- Validation of the Use Cases
- Interviews
- Survey
- Conclusions of the Validation Phase
- Future Work
- References
- A Process Deviation Analysis - A Case Study
- Introduction
- Process Deviation Analysis
- Case Study
- Running Example: Procurement Process
- Application of the Method
- Related Work
- Conclusions
- References
- Merging Computer Log Files for Process Mining: An Artificial Immune System Technique
- Introduction
- Problem Description
- Process Mining
- Log File Merging
- Related Research
- Solution Design
- Artificial Immune System
- Implementation Details
- Proof of Concept
- Validation
- Conclusion
- References
- Business Analytics, Process Maturity and Supply Chain Performance
- Introduction
- The Influence of BA on Performance
- Ways of Business Analytics Influence
- Moderating Effect of Business Process Orientation
- Methodology
- Data Collection
- Sample
- Data Analysis
- Results
- Different Impacts of BA on Different Maturity Levels
- Discussion
- Conclusion
- References
- Discovering User Communities in Large Event Logs
- Introduction
- Extracting Social Networks from Event Logs
- Clustering the Social Network
- Using Modularity to Find Communities
- Implementation in ProM
- Case Study
- Conclusion
- References
- Supporting the Optimized Execution of Business Processes through Recommendations
- Introduction
- Method for Generating Recommendations
- A Running Example
- Conclusion and Future Work
- References
- A Business Process Metric Based on the Alpha Algorithm Relations
- Introduction
- Comparing Processes
- Process Representation and Proposal for a Metric
- Conclusions and Future Work
- References
- Combining Process Mining and Statistical Methods to Evaluate Customer Integration in Service Processes
- Introduction
- Related Work
- Methodology for the Analysis of Customer Integration
- Stage 1: Analysing the Impact of Customer Integration on Cycle Time
- Stage 2: Analysis of the Impact of Contextual Factors
- Application of the Methodology within a Case Study
- Results of Stage 1
- Results of Stage 2
- Conclusion
- References
- Applying Clustering in Process Mining to Find Different Versions of a Business Process That Changes over Time
- Introduction and Related Work
- Extending Trace Clustering Techniques to Include the Temporal Dimension
- Experimental Set and Result Analysis
- Conclusions
- References
- Making Compliance Measures Actionable: A New Compliance Analysis Approach
- Introduction
- Clustering Based Process Compliance Methodology
- Clustering the Log File
- Measuring Compliance
- Profiling the Clusters
- Case Study: Procurement Process
- Clustering the Log File
- Checking the Compliance
- Profiling the Clusters
- Conclusion
- References
- Analysis of Patient Treatment Procedures
- Preprocessing: Dissecting the Event Log
- Analysis
- Reference
- Advanced Care-Flow Mining and Analysis
- Introduction
- Analyzing Department-Based Sub Processes
- Analyzing the Use of Specific Therapies
- Conclusion
- References
- Process Mining Manifesto
- IEEE Task Force on Process Mining
- Process Mining: State of the Art
- Guiding Principles
- GP1: Event Data Should Be Treated as First-Class Citizens
- GP2: Log Extraction Should Be Driven by Questions
- GP3: Concurrency, Choice and Other Basic Control-Flow Constructs Should Be Supported
- GP4: Events Should Be Related to Model Elements
- GP5: Models Should Be Treated as Purposeful Abstractions of Reality
- GP6: Process Mining Should Be a Continuous Process
- Challenges
- C1: Finding, Merging, and Cleaning Event Data
- C2: Dealing with Complex Event Logs Having Diverse Characteristics
- C3: Creating Representative Benchmarks
- C4: Dealing with Concept Drift
- C5: Improving the Representational Bias Used for Process Discovery
- C6: Balancing between Quality Criteria Such as Fitness, Simplicity, Precision, and Generalization
- C7: Cross-Organizational Mining
- C8: Providing Operational Support
- C9: Combining Process Mining with other Types of Analysis
- C10: Improving Usability for Non-experts
- C11: Improving Understandability for Non-experts
- Epilogue
- Reference
- 4th International Workshop on Business Process Management and Social Software (BPMS2 2011)
- Assessing Support for Community Workflows in Localisation
- Introduction
- Discovering Community-Oriented Workflows
- Use cases
- Mapping Study and Analysis
- TMS Selection
- Relevant Patterns
- Conclusion and Discussion
- References
- Non-intrusive Capture of Business Processes Using Social Software
- Introduction
- Problem
- Human-Driven Business Processes Model
- Interaction Aspect
- Data Aspect
- Social Aspect
- Awareness Aspect
- Solution Overview
- Implementation
- Related Work
- Conclusions and Future Work
- References
- BPMN and Design Patterns for Engineering Social BPM Solutions
- Introduction
- Overview of the Approach
- Social BPMN Extensions
- Social Design Patterns
- A Complete Example
- Automatic Generation of Social BPM Solutions
- Related Work
- Conclusions
- References
- Applying Social Technology to Business Process Lifecycle Management
- Introduction
- The Process Management Lifecycle
- The Social Media Landscape
- Social Media Applied across the BPM Lifecycle
- Conclusion
- References
- A Framework for the Support of Value Co-creation by Social Software
- Introduction
- Industrialized Business Processes
- Co-creation of Value Using Social Software
- Interaction Support by Social Software
- Value Co-creation Oriented Business Process Management
- Related Work
- Conclusion and Outlook
- References
- Using Status Feeds for Peer Production by Coordinating Non-predictable Business Processes
- Introduction
- Business Process Management in the Era of Enterprise 2.0
- IT-Based Support for the Execution of Business Processes
- Software Architectures for the Execution of Business Processes
- Design of a Feed-Based BPM-System
- Requirements and Fundamental Architecture
- Technical Design
- Implementation and Case Study
- Use Case Scenario
- Changes in Wordpress
- Browser-Based Atom-/XML-RPC-Client
- Automated Atom-/XML-RPC-Client
- Conclusions
- References
- 2nd International Workshop on Cross Enterprise Collaboration (CEC 2011)
- Cross Enterprise Collaboration in Multi-Sourcing Service Engagements
- Summary
- Technology for Supporting Collaboration across Enterprise Boundaries
- Introduction
- What Cross-Enterprise Collaboration Involves
- Two Main Modes of CEC
- Three Main Ingredients of CEC
- Five Cross-Enterprise Collaboration Patterns
- Three Established Patterns
- Two Emerging Cross-Enterprise-Collaboration Patterns
- Summary of Cross-Enterprise-Collaboration Patterns
- Six Capabilities That Support CEC
- Effective Web Services
- Federated Identity Management and Communications
- Security Beyond the Enterprise Border
- Cloud Data Platforms
- Crowdsourcing Platforms
- Process-Driven Collaboration Tools
- Conclusion
- References
- Towards Collaborative Cross-Organizational Modeling
- Introduction
- State of the Art
- Current Procedures at UN/CEFACT
- Limitations of Current Technology
- Reference Model
- Conflict Resolution
- Conflict Resolution Model
- Conflict Resolution by Example
- Vision
- Requirements of a Collaboration-Aware Model Repository
- Architecture of a Collaboration-Aware Model Repository
- References
- A Verification Method for Collaborative Business Processes
- Introduction
- Verification Method for CBP models
- Preliminaries
- A Formal Language for Global Interactions of CBPs
- Correctness Properties for Global Interactions
- Applying the Verification Method to UP-ColBPIP
- Formal Semantics for the UP-ColBPIP Language
- Applying the Verification Approach to an Example
- Related Work
- Conclusions and Future Work
- References
- Towards an Integrated Simulation Approach for Planning Logistics Service Systems
- Introduction
- Motivation
- Integrated Simulation Approach for Logistics Service Systems
- Related Work
- Conclusion
- References
- 2nd International Workshop on Empirical Research in Business Process Management (ER-BPM 2011)
- Building a Bridge between Information and Process Management
- Challenges of Practice
- Information Logistics for Process Management
- Semantic Technology as Enabler for Information Logistics
- References
- On Theoretical Foundations of Empirical Business Process Management Research
- Introduction
- Terminology and Conceptual Foundations
- Business Process Management
- Theory in the Information Systems Discipline
- On the Relevance of Theory for Design-Oriented Research
- Analysis of Theoretical Foundations of Empirical BPM Research
- Research Methodology
- Results of the Literature Review
- Discussion of the Results and Implications
- Conclusion and Outlook
- References
- On Handling Process Information: Results from Case Studies and a Survey
- Introduction
- Empirical Studies
- Research Design
- Case Study 1: Automotive Domain
- Case Study 2: Clinical Domain
- Online Survey
- Conclusions
- Related Work
- Summary and Outlook
- References
- Investigating Process Elicitation Workshops Using Action Research
- Introduction and Background
- Action Research - An Iterative Learning Cycle
- BPMN Process Modeling Workshop with Clinical Staff
- EPC Modeling at an Energy Provider
- Result Discussion
- Related Action Research
- Conclusion
- References
- Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations
- Introduction
- Empirical Studies in Business Process Modeling
- The Process of Process Modeling
- Empirical Research Directions
- Empirical Study Addressing Mental Models
- Designing Empirical Studies to Separately Address Modeling Phases
- Conclusion
- References
- Tracing the Process of Process Modeling with Modeling Phase Diagrams
- Introduction
- Cognitive Foundations of the Process of Modeling
- A Model of the Mind
- Process of Process Modeling - An Iterative Process
- Investigating the Process of Process Modeling
- Capturing Events of the Process of Process Modeling
- Analyzing the Process of Process Modeling
- Measuring the Process of Process Modeling
- Experimental Investigation
- Preparing the Experiment
- Conducting the Experiment
- Modeling Phase Diagram Examples
- Lessons Learned
- Related Work
- Summary, Conclusions and Future Work
- References
- Imperative versus Declarative Process Modeling Languages: An Empirical Investigation
- Introduction
- Background
- Experimental Definition and Planning
- Performing the Experiment
- Experimental Operation
- Data Analysis
- Discussion
- Summary and Outlook
- References
- 5th International Workshop on Event-Driven Business Process Management (edBPM 2011)
- Emphasizing Events and Rules in Business Processes
- Introduction
- The Chant Notation
- Selection Patterns and Local Event Flows
- Related Work
- Conclusion
- References
- Interval Logic for Design and Maintenance of Complex Event Processing Systems
- Event Processing in Business Process Management
- Verification of a CEP System
- System Formalization
- Rule Satisfaction/Unsatisfaction
- Explorable Paths
- Runtime Satisfiability
- Example
- Related Works
- Conclusion
- References
- Event-Driven Exception Handling for Software Engineering Processes
- Introduction
- Flexible Exception Handling
- Proof-of-Concept Implementation
- Application Scenario
- Related Work
- Conclusion
- References
- edUFlow: An Event-Driven Ubiquitous Flow Management System
- Introduction
- Framework of Ubiquitous Business Process Management
- Ubiquitous Event Processing
- EPL for Sensor Event Stream Processing
- EPL for Complex Sensor Event Processing
- Event-Driven Rule Processing
- edUFlow: Ubiquitous Event-Driven BPM System
- Conclusion
- References
- A Review of Event Formats as Enablers of Event-Driven BPM
- Introduction
- Classification of Event Formats
- Requirements for an Event Exchange Format
- Generic characteristics of Event Objects
- Domain-Specific Requirements to an edBPM Event Exchange Format
- Evaluation of Existing Event Formats
- Business Process Analytics Format (BPAF)
- Common Base Event (CBE)
- Extensible Event Stream (XES)
- Findings
- Summary and Outlook
- References
- A Prototype Tool for the Event-Driven Enforcement of SBVR Business Rules
- Introduction
- Related Work
- SBVR for Vocabulary and Process Aware Rules
- The Semantics of Business Vocabulary and Business Rules
- Process Aware SBVR Vocabularies and Rules
- Example Patterns for Transforming Business Rules into Event Rules
- Data Constraints and Derivations
- Control Flow and Organizational Aspects
- Tool Support
- Design-Time Environment
- Run-Time Environment
- Example
- Conclusion
- References
- Applying Complex Event Processing towards Monitoring of Multi-party Contracts and Services for Logistics - A Discussion
- Introduction
- Fourth Party Logistics Business Model and Its Characteristics
- Discussion of Complex Event Processing Support for 4PLP
- Related Work
- Conclusion
- References
- Nuclear Crisis Use-Case Management in an Event-Driven Architecture
- Introduction
- Overview of the Global Architecture
- Description of the Use-Case through a BPM Approach
- Use of the s(t)imulation Platform
- S(t)imulation Platform Configuration
- S(t)imulation Platform Execution
- Conclusion
- References
- Event-Driven Process-Centric Performance Prediction via Simulation
- Introduction
- Event-Driven Business Process Management
- Event-Driven Performance Prediction via Simulation
- Related Work
- Conclusion and Outlook
- References
- Author Index
