SHRM-CP/SHRM-SCP Certification All-In-One Exam Guide, Second Edition
1st Edition
Published on 9. June 2023
999 pages
978-1-265-02286-0 (ISBN)
Available for download
Description
Take the SHRM-Certified Professional (SHRM-CP) and SHRM-Senior Certified Professional (SHRM-SCP) exams with confidenceGet complete coverage of every topic included on the Society for Human Resource Management certification exams-the SHRM Certified Professional (SHRM-CP) and the SHRM Senior Certified Professional (SHRM-SCP). Written by a team of HR experts, the book provides learning objectives at the beginning of each chapter, hands-on exercises, exam tips, and practice exam questions with in-depth answer explanations. Designed to help you pass the exam, this definitive volume also serves as an essential on-the-job reference.Offers complete coverage of the 2023 SHRM Body of Skills and Knowledge (BASK), including all of the following behavioral competency clusters and HR expertise domains for both exams:LeadershipInterpersonalBusinessPeople KnowledgeOrganization KnowledgeWorkplace KnowledgeOnline content includes:Two complete practice exams including both competency and knowledge-based questionsCustomizable knowledge-based quiz test yourself by exam topic or chapterDrill down on the scenario-based questions with a focused situational judgment item quiz
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Beverly Dance | Dory Willer | William Truesdell
SHRM-CP/SHRM-SCP Certification All-In-One Exam Guide, Second Edition
Book
06/2023
2nd Edition
McGraw-Hill Education
€67.00
Shipment within 15-20 days
Content
- Intro
- Cover
- Title Page
- Copyright Page
- Dedication
- About the Authors
- Contents at a Glance
- Contents
- Acknowledgments
- In Memory of Bill Kelly
- Introduction
- Part 1 The Human Resource Profession
- Chapter 1 Human Resource Certification
- Professional Human Resource Management Certification
- Benefits of Certification
- HR Certification Organizations
- The HR Certification Institute
- The Society for Human Resource Management
- Chapter Review
- References
- Chapter 2 SHRM's Certification Program
- HR Expertise/Knowledge
- SHRM's BoCK Advisory Panel
- SHRM Certification Commission
- The SHRM Body of Applied Skills and Knowledge
- SHRM-CP and SHRM-SCP Exam Eligibility
- Which Certification Is Right for You?
- Application Deadlines and Exam Windows
- Exam Delivery, Duration, and Format
- Exam Content Outline
- Exam Identification and Conduct Guidelines
- More on the Test Center
- How Exams Are Scored
- Chapter Review
- References
- Chapter 3 U.S. Laws and Regulations
- What You Need to Know Concerning Employee Management
- 1. When You Have One or More Employees
- 1.1. The Clayton Act (1914)
- 1.2. The Consumer Credit Protection Act (1968)
- 1.3. The Copeland "Anti-Kickback" Act (1934)
- 1.4. The Copyright Act (1976)
- 1.5. The Davis-Bacon Act (1931)
- 1.6. The Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)
- 1.7. The Economic Growth and Tax Relief Reconciliation Act (EGTRRA) (2001)
- 1.8. The Electronic Communications Privacy Act (ECPA) (1986)
- 1.9. The Employee Polygraph Protection Act (1988)
- 1.10. The Employee Retirement Income Security Act (ERISA) (1974)
- 1.11. The Equal Pay Act (EPA) (Amendment to the FLSA) (1963)
- 1.12. The FAA Modernization and Reform Act (2012)
- 1.13. The Fair and Accurate Credit Transactions Act (FACT) (Amendment to the FCRA) (2003)
- 1.14. The Fair Credit Reporting Act (FCRA) (1970)
- 1.15. The Fair Labor Standards Act (FLSA) (1938) and Provisions Effective January 1, 2020
- 1.16. The Foreign Corrupt Practices Act (FCPA) (1997)
- 1.17. The Health Information Technology for Economic and Clinical Health Act (HITECH) (2009)
- 1.18. The Health Insurance Portability and Accountability Act (HIPAA) (1996)
- 1.19. The Immigration and Nationality Act (INA) (1952)
- 1.20. The Immigration Reform and Control Act (IRCA) (1986)
- 1.21. The IRS Intermediate Sanctions (2002)
- 1.22. The Labor-Management Relations Act (LMRA) (1947)
- 1.23. The Labor-Management Reporting and Disclosure Act (LMRDA) (1959)
- 1.24. The Mine Safety and Health Act (MSHA) (1977)
- 1.25. The National Industrial Recovery Act (1933)
- 1.26. The National Labor Relations Act (NLRA) (1935)
- 1.27. The Needlestick Safety and Prevention Act (2000)
- 1.28. The Norris-LaGuardia Act (1932)
- 1.29. The Occupational Safety and Health Act (OSHA) (1970)
- 1.30. The Omnibus Budget Reconciliation Act (OBRA) (1993)
- 1.31. The Pension Protection Act (PPA) (2006)
- 1.32. The Personal Responsibility and Work Opportunity Reconciliation Act (1996)
- 1.33. The Portal-to-Portal Act (1947)
- 1.34. The Railway Labor Act (1926)
- 1.35. The Rehabilitation Act (1973)
- 1.36. The Retirement Equity Act (REA) (1984)
- 1.37. The Revenue Act (1978)
- 1.38. The Sarbanes-Oxley Act (SOX) (2002)
- 1.39. The Securities and Exchange Act (1934)
- 1.40. The Service Contract Act (SCA) (1965)
- 1.41. The Sherman Anti-Trust Act (1890)
- 1.42. The Small Business Job Protection Act (SBJPA) (1996)
- 1.43. The Social Security Act (1935)
- 1.44. The Tax Reform Act (1986)
- 1.45. The Taxpayer Relief Act (1997)
- 1.46. The Trademark Act (1946)
- 1.47. The Unemployment Compensation Amendments Act (UCA) (1992)
- 1.48. The Uniformed Services Employment and Reemployment Rights Act (USERRA) (1994)
- 1.49. The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) (1974) [As Amended by the Jobs for Veterans Act (JVA) (2008)]
- 1.50. The Wagner-Peyser Act (1933), As Amended by the Workforce Investment Act (WIA) (1998) and the Workforce Innovation and Opportunity Act (WIOA) of 2014
- 1.51. The Walsh-Healey Act (Public Contracts Act) (1936)
- 1.52. The Work Opportunity Tax Credit (WOTC) (1996)
- 1.53. Labor-Management Reporting and Disclosure Act (LMRDA) (1959)
- 1.54. Whistleblowing
- 2. When You Have 15 or More Employees
- 2.1. Americans with Disabilities Act (ADA) (1990)
- 2.2. Civil Rights Act (Title VII) (1964)
- 2.3. The Civil Rights Act (1991)
- 2.4. Drug-Free Workplace Act (1988)
- 2.5. The Equal Employment Opportunity Act (EEOA) (1972)
- 2.6. The Genetic Information Nondiscrimination Act (GINA) (2008)
- 2.7. Guidelines on Discrimination Because of Sex (1980)
- 2.8. The Lilly Ledbetter Fair Pay Act (2009)
- 2.9. The Pregnancy Discrimination Act (PDA) (1978)
- 2.10. Uniform Guidelines on Employee Selection Procedures (1976)
- 3. When You Have 20 or More Employees
- 3.1. The Age Discrimination in Employment Act (ADEA) (1967)
- 3.2. The American Recovery and Reinvestment Act (ARRA) (2009)
- 3.3. The Consolidated Omnibus Budget Reconciliation Act (COBRA) (1986)
- 3.4. The Older Workers Benefit Protection Act (OWBPA) (1990)
- 4. When You Have 50 to 99 Employees
- 4.1. Executive Order 11246-Affirmative Action (1965)
- 4.2. The Family and Medical Leave Act (FMLA) (1993) and Amendments from the National Defense Authorization Act of 2010
- 4.3. The Mental Health Parity Act (MHPA) (1996)
- 4.4. The Mental Health Parity and Addiction Equity Act (MHPAEA) (2008)
- 4.5. The National Defense Authorization Act (2008)
- 4.6. The Patient Protection and Affordable Care Act (PPACA) (2010)
- 5. When You Have 100 or More Employees
- 5.1. The Worker Adjustment and Retraining Notification Act (WARN) (1988)
- 6. For Federal Government Employees
- 6.1. The Civil Service Reform Act (1978)
- 6.2. The Congressional Accountability Act (1995)
- 6.3. The False Claims Act (1863)
- 6.4. The Homeland Security Act (2002)
- 6.5. The Privacy Act (1974)
- 6.6. The USA PATRIOT Act (2001)
- Employment Visas for Foreign Nationals
- E Nonimmigrant Visas
- H Visas
- L-1 Intra-Company Transferee
- O-1 Alien of Extraordinary Ability in Arts, Science, Education, Business, Athletics
- P Visa Categories
- EB Employment-Based Visas
- Chapter Review
- Questions
- Answers
- References
- Part II HR Knowledge and Behavior Competencies
- Chapter 4 People
- Functional Area 1: HR Strategy
- Key Concepts
- The Role of Strategy
- Strategy Formulation
- Developing Strategy
- Implementing Strategy Production
- Evaluating Strategic Performance
- Providing Leadership and Strategy
- Functional Area 2: Talent Acquisition
- Key Concepts
- Organizational Staffing Requirements
- Strategic Staffing
- Planning for Talent Acquisition on a Global Basis
- Employment Branding
- Job Analysis and Job Documentation
- Sourcing and Recruiting
- Selection
- Orientation and Onboarding
- Functional Area 3: Employee Engagement & Retention
- Key Concepts
- Understanding Employee Engagement
- Drivers and Role of Organizational Culture in Engagement
- Challenges to Employee Engagement
- HR's Employee Engagement Strategy
- Assessing Employee Engagement
- Engaging Employees-From Hiring to Separation
- Performance Management
- Retention
- Functional Area 4: Learning & Development
- Key Concepts
- Learning and Development in Today's Organizations
- Adult Learning
- Training and Development
- Career Development
- Developing Leaders
- Functional Area 5: Total Rewards
- Key Concepts
- Total Rewards and Organizational Strategy
- Compensation Structure
- Compensation Systems
- Benefits and Perquisites
- Legislation Affecting Compensation and Benefits
- Chapter Review
- Questions
- Answers
- References
- Chapter 5 Organization
- Functional Area 6: Structure of the HR Function
- Key Concepts
- The Strategic Role of HR
- Understanding the Organization
- The HR Organization and Function
- Measuring and Demonstrating HR Value
- HR's Role in Organizational Strategy
- Functional Area 7: Organizational Effectiveness & Development
- Key Concepts
- Overview of Organizational Effectiveness and Development (OED)
- Organizational Gap Development
- Implementing OED Initiatives
- Measuring Organizational Effectiveness and Development
- Functional Area 8: Workforce Management
- Key Concepts
- Organizational Workforce Requirements
- Workforce Planning
- The Staffing Plan
- Employee Development
- Succession Planning
- Knowledge Management
- Functional Area 9: Employee & Labor Relations
- Key Concepts
- The Employment Relationship
- Third-Party Influences on Employee Relations
- When the Employee Relationship Falters
- Functional Area 10: Technology Management
- Key Concepts
- HR and Technology
- HR in the Era of Big Data
- HR Information Systems
- Policies for Technology Use in the Workplace
- Chapter Review
- Questions
- Answers
- References
- Chapter 6 Workplace
- Functional Area 11: Managing a Global Workforce
- Key Concepts
- The Global Context
- Defining the Global Organization
- Creating a Global Strategy
- Becoming a Multicultural Organization
- Managing Global Assignments
- Navigating the Global Legal Environment
- Functional Area 12: Risk Management
- Key Concepts
- Establishing the Context of Risk
- Identifying and Analyzing Risk
- Managing Risks
- Evaluating Risk Management
- Functional Area 13: Corporate Social Responsibility
- Key Concepts
- The Ever-Changing and Growing CSR
- Creating a CSR Strategy
- Philanthropy and Volunteerism
- Functional Area 14: U.S. Employment Laws & Regulations
- Key Concepts
- Organizational Compliance
- U.S. Laws and Regulations
- Employee Records Management
- Chapter Review
- Questions
- Answers
- References
- Chapter 7 Behavioral Competencies
- Leadership Cluster
- Behavioral Competency 1: Leadership and Navigation
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 2: Ethical Practice
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 3: Diversity, Equity & Inclusion (DE&I)
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Overview: Key Terms
- Visible and Invisible Traits
- Proficiency Indicators for Senior HR Professionals
- Developing a Diversity, Equity, and Inclusion Strategy
- Summary
- Interpersonal Cluster
- Behavioral Competency 4: Relationship Management
- Key Concepts
- Definition
- Basic Proficiency Indicators
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 5: Communication
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 6: Global Mindset
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Business Cluster
- Behavioral Competency 7: Business Acumen
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 8: Consultation
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Behavioral Competency 9: Analytical Aptitude
- Key Concepts
- Definition
- Proficiency Indicators for All HR Professionals
- Proficiency Indicators for Senior HR Professionals
- Summary
- Chapter Review
- Questions
- Situational Judgment Scenario-Based Questions
- Answers
- References
- Part III Appendixes
- Appendix A List of Common HR Acronyms
- Appendix B Case Law by Chapter
- Chapter 4: People
- Chapter 5: Organization
- Chapter 6: Workplace
- Chapter 7: Behavioral Competencies
- Appendix C For Additional Study
- Appendix D About the Online Content
- System Requirements
- Your Total Seminars Training Hub Account
- Privacy Notice
- Single User License Terms and Conditions
- TotalTester Online
- Knowledge Exams
- Situational Judgment Exams
- Technical Support
- Glossary
- Index
